Unable to connect to Bnet North East US

Technical Support
39

So yea some games i play are fine some i sit at 2k-3k ms i do a speed test on my computer is shows 40 mbs upload 31 mbs dl so its a blizzard issue not a verizon issue. I have no problem with anything else internet wise at all and my issue is only every other game and sometimes on the log in. Not to mention I loss 50 sr in comp due to not being able to even pick a hero let alone get into the game glad i played tonight… and yet they def wotn restore the sr so we not only get boned from the server issue we get boned in sr too… might not be a big issue if most people were in the mid of their tier but for peopl on the border it blows…

41

I understand you’re upset you can’t spend the weekend gaming, but Verizon has already addressed the issue and is working with the company that is having difficulties. It is perfectly normal that some games located on other servers are working fine, while you can’t connect to Overwatch (not all games are run on the same servers in the same cities). You’ll have to be patient while Verizon works out the issue with the company they are leasing the connection hub from.

42

Same issue here. Boston area. Verizon. Been going on since this afternoon. Fun stuff.

43

its been a problem since 1am this morning, its an all day issue. but im heading to bed, hoprfully i wake up to being able to play some games. night all

44

I watched overwatch league and then right after I went to go play some comp hoping I could reach masters today (3370 if u were wondering) and I was met with my first issue, I was unable to talk in game, luckily I noticed this and me and my friend decided to play a qp game. That game was fine but still no voice chat, so I went into a custom game and that is when latency issues started arising.

45

i have a similar issue. I can’t connect to blizzard servers and when i do, i just get stuck on the loading screen. Already lost an endorsement level also an xp penalty because of this. ISP is verizon and living in boston area.

46

Same here. Boston suburbs, Verizon subscriber. It is definitely some kind of new NAT issue. Did some tests with my wife. Only one of us can log into Blizzard games at a time.

47

Same issues here. If I try to play solo or my wife plays solo, we can connect. If we group together, only one of us connects(usually me) and the other doesn’t. We live in the Boston area.

48

Having the same issue, could connect Saturday morning but then after 2:30 am it has been inability to load the game or log in to the battle net app. Northeast, Verizon, everything else works, etc - thanks for keeping us updated, can’t wait to get back to headshots n’ hamsters!

49

So is there going to be an announcement about this or anything? I’ve been trying to connect for the past day, got banned and lost 50sr yesterday because I was stuck on loading screen, and then finally connected to QM today, so thought Id try comp again. Instant disconnect, 30m ban, and an additional 50sr lost. Even if this isn’t BNet, its affecting the customers using it. and it deserves some acknowledgement in the game. We shouldn’t have to search through twitter and forums to find out its a known issue. Also in the greater boston area.

4 Likes
50

why cant jeff goldbloom and verizon just get this thing going WE ARE DYING TO GAME OVER HERE HELLOOOOOOOOOOOO

1 Like
51

oh boy don’t you love it when blizzard makes you add more random stuff in your reply in order to send it… JEFF OUR PROMETHEUS GIVE US OUR GAME BACK!

52

has this issue been fixed yet? Thankfully i didnt play comp but i still got a 10 game xp penalty.

1 Like
53

Still timing out on connection during login screen, could have just been the tech but Verizon is saying it’s an issue on blizzard’s end. Still need the LookingGlass report?

:Edit: Logging in at home as of 7:30EST, in and running. Cheers!

1 Like
54

ive been able to get in ffa all day managed to do one qp chat was still not working to well but the ffa deathmacth seems to be okay or custom games

55

I’m in RI and I can’t connect at all today. I was having the same problems yesterday but it started (barely) working after I restarted it like five times. Most of the matches I tried to join in, the afk bot would kick me out before it was even done loading.

Edit: As of 5PM my game seems to be fine so far. Playing some DM

56

I really hope this isn’t Verizon starting to throttle internet now that Net Neutrality is dead. I’m going to be so angry if they roll out a “premium gaming internet package” in a year or two.

1 Like
57

Northern NJ, Verizon Fios. Can connect to game but I’ve been getting crazy latency spikes (from ~40 MS to 600+ MS) and multiple disconnects this weekend only. Hope it’s resolved sometime today so I can at least get a few comp matches in without worrying about a suspension. :frowning:

58

Was also affected by this, since about 1AM on the 28th. I now have a shiny -75% xp for 10 matches for ‘leaving early’ when trying to figure out if it was fixed, since there has been so little news about this. Anyway this can be undone? Kinda lame to be punished because of an ISP issue.

59

game has been working for me now for about 2.5 hrs doing qps no problems boston area

1 Like