Unable to connect to Bnet North East US

Technical Support
21

This is a issue between verizon and blizzard. Other than that my connections with literally every other game work

1 Like
22

Blizzard does not award SR to players, regardless of how it was lost. There’s a sticky in this forum with more information.

1 Like
23

This is normal, all game servers are not located in the same location. Think of it like a game of connect the dots. One of the dots between Verizon and Blizzard may be having issues, and it may not be the property of either company.

2 Likes
24

I’m quite upset that this has lasted this long. I’ve wanted to play OW all day. This is the crappy internet that Americans pay for…

1 Like
25

Having the same issue. I live in RI. Every game I try to get into it stays on the map loading screen. I have Verizon as well.

I’ve now had to leave 2 comp games, lost about 100 SR, had a 10 minute ban, and my endorsement level went from 4 to 3. Afraid to log in and try a game until this is resolved. I don’t want the penalties that OW gives now.

1 Like
26

https://twitter.com/VerizonSupport/status/1023354646310645760

Verizon is trying to say it’s not their issue to fix…

27

So this is not an official statement from Verizon, but it seems to be one of the 3rd parties that they use to link their user to blizzards servers. Seems like their trying to get intouch with the place to get things up and running for us again. Again not an official statement from Verizon.

1 Like
29

This is often true, as ISPs don’t own every connection point between their customer and the service you’re trying to reach. Instead, they lease these connections. They did say they are trying to help resolve it, so now it’s just a waiting game.

30

As long as this has been I can only have flashbacks to the days of a backbone provider or router being the cause and said vendor or company responsible for the fix has to have a complaining contest it is not them before anything gets fixed.

1 Like
31

i asked verizon if it could be a router problem. thier saying its one of their 3rd parties that they rent for servers to connect use to blizzard. their saying within the next 24 hours their hoping to get some infomation

1 Like
32

Well it was fun overwatch :frowning: rather not get banned till next season so i give up on trying again

33

it sucks for people who have very little time to play games because when this happens on the weekend it wipes out their only chance to actually play the game

3 Likes
34

Welp, I didn’t wanna do this… but Paladins it is for now ;___;

2 Likes
35

Yeah… I know what you mean. I’ve already got super penalized on Comp and within Quickplay so I just wanna know what’s going on :frowning:

1 Like
36

Yup…but OW is so much better and obvi we both know it ;_;

1 Like
37

Games I’ve tried to play today to curb my desire to Overwatch:

  • CS: Go (no respawn and instakills are the worst)
  • Day of Defeat: Source (brutal instakill shots galore, amazing original maps)
  • Dying Light: Too stressful in a scary way
  • Paladins: awful hit impact for everything feels like everyone and everything is covered in pillows
  • Team Fortress 2: wtf is going on in this game now and also hit impact is nowhere near as satisfying as OW

None of these games made me feel anything close to the harmony of OW.

Anyway, FIX THIS NOW PLEASE.

<3

2 Likes
38

I know ;______; Idk what else to do. I can only play Hearthstone on my phone. And meh… not feeling it right now.

1 Like
39

So yea some games i play are fine some i sit at 2k-3k ms i do a speed test on my computer is shows 40 mbs upload 31 mbs dl so its a blizzard issue not a verizon issue. I have no problem with anything else internet wise at all and my issue is only every other game and sometimes on the log in. Not to mention I loss 50 sr in comp due to not being able to even pick a hero let alone get into the game glad i played tonight… and yet they def wotn restore the sr so we not only get boned from the server issue we get boned in sr too… might not be a big issue if most people were in the mid of their tier but for peopl on the border it blows…

41

I understand you’re upset you can’t spend the weekend gaming, but Verizon has already addressed the issue and is working with the company that is having difficulties. It is perfectly normal that some games located on other servers are working fine, while you can’t connect to Overwatch (not all games are run on the same servers in the same cities). You’ll have to be patient while Verizon works out the issue with the company they are leasing the connection hub from.

42

Same issue here. Boston area. Verizon. Been going on since this afternoon. Fun stuff.