Twitch Kiriko skin drop not received

Technical Support
41

Same issue, no skin recieved

2 Likes
42

I’ve been waiting for 5 days … no skin no voice line. Also tried to reconnect but still nothing …

2 Likes
43

Same issue. I haven’t gotten it for 6-7 days now.

2 Likes
44

same here still havent received

1 Like
45

same here its been 7 days and didn’t receive the skin

1 Like
46

Same here, i hope they somehow fix

47

I’ll throw another response on this pile: I’m also missing the twitch rewards in game.

48

More on the pile: I got the voice line and no skin.

1 Like
49

I haven’t gotten either yet and it’s definitely been a few days…glad (in weird sense) that I’m not the only one having issues

1 Like
50

same here, I got the voice line and no skin

1 Like
51

Same! Kind of ‘relieved’ I’m not the only one!
qualified for the drops 7d ago, but only the voiceline in game- was surprised when I saw other people running around with the skin in-game but it hadn’t worked for me!

1 Like
52

I claim mine and now for 6days i only got voice line i don’t get the skin

1 Like
53

claimed it 5 days ago and i only have to voiceline too

54

Claimed both 7 days ago and only received the voice line as well, lets hope with enough noise maybe something will be done about it eventually!

55

Same here, claimed both 6-7 days ago, received the voice line but no skin - the issues with overwatch 2 are rediculous

1 Like
56

If you look at the skin in the hero gallery, on the bottom right, under where it says “legendary | skin” it says that the skin will be available in the hero gallery in season 2, so i guess we gotta wait until then to be able to use it. I may be wrong tho, so take it with a grain of salt

57

its been now 9 days for me and no skin

58

I contacted support and got this generic response. Pretty annoying after having to grind the skin and still cannot use it. Got the voice line, but not the skin. Unlocked the drop 9 days ago.

Greetings,

Thank you so much for contacting us with the details of your issue. Your information been passed on to the Overwatch team. While Customer Support is unable to directly assist with these matters, please know the Overwatch Team has continued working on solving reported problems.

Unfortunately, we don’t have a timeframe for issues being resolved but progress is being made daily. The best place to get updates and news on these issues is here:

You may also be interested in this news post which details the ongoing work and covers compensation for issues seen since launch:

Thank you again for contacting us, and thank you for your patience and understanding.

59

I was having the same problem with the drops. I connected my twitch and blizzard accounts. I earned the drops for the voice line and skin. I received the voice line, but not the skin. I waited for ~5 days and no skin drop. Then out of curiosity I checked my battle.net account and it had become de-linked from my twitch account again. Upon reconnecting them I had the skin in like 10 minutes. If you have not I would go double check your accounts are still connected.

60

If this is true it would be nice if they’d make an announcement to clarify since there’s no shortage of posts and threads asking why the skin hasn’t been received.

Not calling you out as lying or anything, this comment’s pointed at the dev team: if the skin’s being rewarded season 2 then make it clear because the wording on the blog post gives no indication that it’s a delayed reward.