Southeast Asia Connection Issues

Hey folks i posted here about 2 weeks ago ish and want to update that i fixed the issue of error bc 101.
just contact your isp if its not their end its your connection issue… hope it helps.
DNS helps

Hey folks,

I just wanted to let you know we’re still aware of this issue. There haven’t been any updates on the undersea cable repairs just yet. Once that’s done, however, it should get everything back to normal for you. I’ll let you know if we hear anything else.

2 Likes
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.20.1 -    0 |  483 |  483 |    0 |    0 |    2 |    0 |
|            wlg-cust-2-lo-1.actrix.co.nz -    2 |  451 |  443 |   12 |   21 |  329 |   12 |
|  wlg-core-2-gi-0-0-0-18-10.actrix.co.nz -    3 |  439 |  428 |   12 |   27 | 1031 |   13 |
|                           114.23.14.236 -    3 |  435 |  423 |    0 |   22 |  350 |   13 |
|                           114.23.14.232 -    3 |  443 |  433 |   12 |   28 |  545 |   21 |
|             xe-1-1-0-0.cr2.mdr.vygr.net -    3 |  447 |  438 |   21 |   36 |  373 |   22 |
|                 ae-1-0.cr1.mdr.vygr.net -    3 |  439 |  428 |   21 |   43 | 1058 |   22 |
|     ae9-143.akbr6.global-gateway.net.nz -    4 |  431 |  418 |   21 |   31 | 1070 |   22 |
|       ae7-2.akbr7.global-gateway.net.nz -    3 |  439 |  428 |   21 |   37 |  961 |   22 |
|     xe5-0-5.sgbr3.global-gateway.net.nz -    4 |  427 |  413 |   45 |   61 |  602 |   47 |
|      ae2-10.sgbr4.global-gateway.net.nz -    3 |  443 |  433 |   46 |   58 |  372 |   48 |
|         aws.sgbr4.global-gateway.net.nz -    3 |  439 |  428 |    0 |   58 |  373 |   47 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                            52.95.37.147 -    3 |  439 |  428 |    0 |   68 | 1034 |   50 |
|                             52.95.37.35 -    3 |  443 |  433 |   45 |   61 |  987 |   46 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                          54.240.192.237 -    3 |  439 |  428 |   47 |   64 | 1110 |   48 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   97 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider~~~~

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
No response from host - 100 1 0 0 0 0 0
157.subnet125-160-9.speedy.telkom.net.id - 0 6 6 4 6 9 8
21.subnet125-160-14.speedy.telkom.net.id - 0 6 6 4 4 6 4
180.252.3.201 - 0 6 6 5 6 8 8
30.193.240.180.in-addr.arpa - 0 6 6 27 36 73 28
29.193.240.180.in-addr.arpa - 0 6 6 27 36 73 30
74.192.240.180.in-addr.arpa - 0 6 6 257 260 263 261
101.192.240.180.in-addr.arpa - 0 6 6 272 273 274 273
nyiix.eqny8.blizzardonline.net - 0 6 6 253 256 259 255
ae1-br01-eqny8.blizzardonline.net - 0 6 6 272 274 277 274
et-0-0-2-br02-eqch2.blizzardonline.net - 0 6 6 255 259 265 257
be2-pe01-eqch2.blizzardonline.net - 0 6 6 277 280 282 281
chi-eqch2-ia-bons-02.blizzardonline.net - 0 6 6 282 282 283 283
129.62.105.24.in-addr.arpa - 0 6 6 297 298 304 297
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I have been playing overwatch for 10 season and this is the WORST patch ever. After the update, I have been matched to server with completely high latency like 30% of my matches. This is even worse than the DDOS attack 1 year and a half ago.

I dont know why Blizzard has very poor facility to support SEA players. Admited, community in SEA are quite smaller than any other community. But it does not make any sense when others games such as League of Legend, Dota 2, PUBG in SEA seems not having connection issue.

The most frustrating thing I hate from Blizzard games is connection. Please help us to fix it.

For some reason i can’t login to asia server.I can login to europe server and america server.Any solution?

Sorry for the interrupt, but please help me. My Blizzard Account cannot connect to Overwatch when logging in. It always appear this message “We were unable to log you in, Disconnected”.

And when I check my Blizzard App, I can see my app is still connected to Overwatch.

Please help me.

cant connect to any right now

same here, my fellow SEA friends can connect, but I can’t. It’s certain ISPs, try using hotspot and it should work.

yep, can’t connect as well to any SEA server, I keep getting lax1 servers. For the meantime I’ve been playing in the Asia region but even there I’ll get 180+ ping half the time when I used to get a constant 80 ping before

Same here,cant connect,my cousin too.

“Sorry,we were unable to connect you”

I tried Asia region,same result.

cant connect to any right now

it kicked me out of the server mid search and doesnt let me connect back to the EU server but lets me connect to US servers

Hi there friends,

I want to hop in here and let you know that many connections for our EU and SEA customers are very sporadic at the moment. I moved a few of you in to this thread as you are in an area that is affected by the damaged under sea cables.

AAG
SEA-ME-WE3

We are monitoring the problem and hope it is resolved soon. We do hope things are better soon for many of you. If you do not think your connection issue is related to this, I think at this point it would be best to open a tech support ticket with a Msinfo, WinMTR, and a Looking Glass.

We do want to help where we can, but right now this problem is out of our hands.

/Nathardrick

legit this has been happening since I came back to Overwatch after around 3-4 seasons. thanks blizzard.

We understand the problem is out of your hands, but could you please look into the penalties we get for playing comp with this issue? Because if we lose the connection for even a half a second, it logs out, and we get leaving penalty

I am losing lots of sr because of this issue. When I get this, either I can’t join fast enough and lose a lot of sr and get a penalty or I can join but we just lose because of their momentum.

Puerto Rico i used to connect to ORD1 and now its sending me to SAE1 and PSE1

 TRACEROUTE:
    traceroute to 70.45.200.60 (70.45.200.60), 15 hops max, 60 byte packets
     1  10.56.70.56 (10.56.70.56)  0.324 ms  0.288 ms  0.285 ms
     2  37.244.22.3 (37.244.22.3)  0.602 ms  0.641 ms  0.755 ms
     3  24.105.30.162 (24.105.30.162)  0.892 ms  0.906 ms  0.920 ms
     4  137.221.66.2 (137.221.66.2)  1.772 ms  1.840 ms  1.956 ms
     5  137.221.68.70 (137.221.68.70)  1.541 ms  1.546 ms  1.543 ms
     6  137.221.65.5 (137.221.65.5)  47.847 ms  47.929 ms  47.916 ms
     7  137.221.65.9 (137.221.65.9)  68.265 ms  69.292 ms  69.265 ms
     8  137.221.65.25 (137.221.65.25)  137.654 ms  136.792 ms  136.776 ms
     9  137.221.79.32 (137.221.79.32)  136.627 ms  136.698 ms  136.701 ms
    10  213.46.175.253 (213.46.175.253)  137.710 ms  137.543 ms  137.531 ms
    11  * * *
    12  us-nyc01b-rd2-ae9-0.aorta.net (84.116.140.170)  137.282 ms  137.233 ms  137.149 ms
    13  us-nyc01b-ri2-ae3-0.aorta.net (84.116.137.194)  137.189 ms  137.611 ms  137.619 ms
    14  us-was03a-rd1-ae8-0.aorta.net (84.116.133.98)  137.346 ms  137.361 ms  137.443 ms
    15  us-was03a-ri1-ae11-0.aorta.net (84.116.130.165)  136.960 ms  137.144 ms  137.126 ms


    07/06/2018 06:49:43 UTC
    --------------------

    TRACEROUTE:
    traceroute to 70.45.200.60 (70.45.200.60), 15 hops max, 60 byte packets
     1  10.57.68.13 (10.57.68.13)  0.344 ms  0.319 ms  0.317 ms
     2  * * *
     3  * * *
     4  * * *
     5  * * *
     6  137.221.65.9 (137.221.65.9)  22.858 ms  22.634 ms  22.583 ms
     7  137.221.65.25 (137.221.65.25)  90.725 ms  90.626 ms  90.643 ms
     8  137.221.79.32 (137.221.79.32)  90.359 ms  90.582 ms  90.294 ms
     9  213.46.175.253 (213.46.175.253)  98.499 ms  98.284 ms  91.037 ms
    10  * * *
    11  us-nyc01b-rd2-ae9-0.aorta.net (84.116.140.170)  94.300 ms  94.077 ms  94.945 ms
    12  us-nyc01b-ri2-ae3-0.aorta.net (84.116.137.194)  93.645 ms  104.184 ms  93.733 ms
    13  us-was03a-rd1-ae8-0.aorta.net (84.116.133.98)  94.142 ms  95.793 ms  94.001 ms
    14  us-was03a-ri1-ae11-0.aorta.net (84.116.130.165)  93.288 ms  93.391 ms  93.333 ms
    15  213.46.182.18 (213.46.182.18)  116.230 ms  116.166 ms  116.154 ms


    07/06/2018 06:49:43 UTC
    --------------------

    PING:
    PING 70.45.200.60 (70.45.200.60) 56(84) bytes of data.

    --- 70.45.200.60 ping statistics ---
    4 packets transmitted, 0 received, 100% packet loss, time 3001ms



    07/06/2018 06:49:43 UTC
    --------------------

    PING:
    PING 70.45.200.60 (70.45.200.60) 56(84) bytes of data.

    --- 70.45.200.60 ping statistics ---
    4 packets transmitted, 0 received, 100% packet loss, time 2998ms



    07/06/2018 06:49:43 UTC
    --------------------

    MTR:
    Start: Thu Jun  7 06:49:43 2018
    HOST: Blizzard                                    Loss%   Snt   Last   Avg  Best  Wrst StDev
      1.|-- 10.56.100.81                                         0.0%    10    0.2   0.3   0.2   0.5   0.0
      2.|-- 37.244.22.131                                        0.0%    10    0.6   0.6   0.5   0.7   0.0
      3.|-- 24.105.30.162                                        0.0%    10    0.9   1.2   0.9   2.3   0.3
      4.|-- 137.221.66.2                                         0.0%    10    1.4   1.6   1.4   2.2   0.0
      5.|-- 137.221.68.70                                        0.0%    10    1.3   1.4   1.3   2.2   0.0
      6.|-- 137.221.65.5                                         0.0%    10   47.7  49.7  47.7  67.7   6.3
      7.|-- 137.221.65.9                                         0.0%    10   68.2  68.4  68.2  68.7   0.0
      8.|-- 137.221.65.25                                        0.0%    10  136.8 136.9 136.7 137.4   0.0
      9.|-- 137.221.79.32                                        0.0%    10  136.8 136.7 136.6 137.0   0.0
     10.|-- 213.46.175.253                                       0.0%    10  138.0 137.7 137.4 138.5   0.0
     11.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0
     12.|-- us-nyc01b-rd2-ae9-0.aorta.net                        0.0%    10  137.5 137.7 137.3 140.2   0.7
     13.|-- us-nyc01b-ri2-ae3-0.aorta.net                        0.0%    10  137.3 137.5 137.3 138.3   0.0
     14.|-- us-was03a-rd1-ae8-0.aorta.net                        0.0%    10  137.3 137.6 137.2 138.4   0.0
     15.|-- us-was03a-ri1-ae11-0.aorta.net                       0.0%    10  138.6 139.3 137.0 158.1   6.6
     16.|-- 213.46.182.18                                        0.0%    10  159.6 156.7 152.1 164.3   4.6
     17.|-- xe-5-1-4.0-boca-raton.fl.us.brx-teracore02.cwc.com   0.0%    10  153.9 153.9 153.9 154.2   0.0
     18.|-- et-7-0-0.0-north-miami.fl.us.nmi-teracore02.cwc.com  0.0%    10  151.7 153.2 151.7 165.4   4.2
     19.|-- 63.245.6.231                                         0.0%    10  184.0 184.0 183.8 184.4   0.0
     20.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


    07/06/2018 06:49:43 UTC
    --------------------

    MTR:
    Start: Thu Jun  7 06:49:43 2018
    HOST: Blizzard               Loss%   Snt   Last   Avg  Best  Wrst StDev
      1.|-- 10.57.100.13                    0.0%    10    0.3   0.3   0.3   0.4   0.0
      2.|-- 37.244.23.130                   0.0%    10    0.6   0.6   0.4   1.0   0.0
      3.|-- 24.105.62.150                   0.0%    10    1.3   1.2   1.1   1.3   0.0
      4.|-- 137.221.66.14                   0.0%    10    1.8   2.1   1.8   2.6   0.0
      5.|-- 137.221.69.72                   0.0%    10    1.8   6.4   1.8  25.5   9.5
      6.|-- 137.221.65.9                    0.0%    10   21.9  21.9  21.8  22.1   0.0
      7.|-- 137.221.65.25                   0.0%    10   91.0  91.6  90.9  96.7   1.7
      8.|-- 137.221.79.32                   0.0%    10   90.2  90.3  90.2  90.7   0.0
      9.|-- 213.46.175.253                  0.0%    10   91.1  91.5  91.1  92.5   0.0
     10.|-- ???                            100.0    10    0.0   0.0   0.0   0.0   0.0
     11.|-- us-nyc01b-rd2-ae9-0.aorta.net   0.0%    10   94.5  94.9  93.6 103.9   3.1
     12.|-- us-nyc01b-ri2-ae3-0.aorta.net   0.0%    10   94.8  94.1  93.6  95.2   0.3
     13.|-- us-was03a-rd1-ae8-0.aorta.net   0.0%    10   94.1  94.2  94.0  95.0   0.0
     14.|-- us-was03a-ri1-ae11-0.aorta.net  0.0%    10   93.3  95.7  93.3 115.4   6.9
     15.|-- 213.46.182.18                   0.0%    10  117.1 117.2 117.1 117.8   0.0
     16.|-- 63.245.79.101                   0.0%    10  116.7 116.7 116.7 117.1   0.0
     17.|-- 63.245.79.134                   0.0%    10  116.9 119.2 116.8 138.5   6.8
     18.|-- 63.245.6.231                    0.0%    10  149.5 149.1 148.9 149.5   0.0
     19.|-- ???                            100.0    10    0.0   0.0   0.0   0.0   0.0


    07/06/2018 06:49:43 UTC
    --------------------

so i have big problme. lately i can’t play overwatch cuz alway Lost connection to game server. that message show up when pressed “Play” (i use server americas but i living in asia). pls help me T___T