It was stated during the Mercy event,where people didnt get a player icon but got everything else. They calmed people down that they will fix it because they know who is eligible and who is not and they will unlock it soon.
found it: BCRF Event drops - #27 by TomPowers
“If your preferred Blizzard account is linked to your preferred Twitch account, rest assured that your Overwatch viewership hours are being tracked. In-game rewards will be granted to accounts in batches.”
ive send a mail to the twitch supp one week ago because of another issue… still didnt get any respond… they dont seem to have a good support.
Edited my previous post,found the link which proves that they can track it back whenever they want.
I didn’t get my sprays, from Finland which I don’t think is even excluded?
Finland is on the list of countries that can get the tokens… I assume your Twitch and Battlenet are linked properly?
Yep, I did even get tokens
Well according to twitch i just got my 2nd day 3 hour spray making it 3/4 spray. Which leave me missing the first day 3 hour spray. IM surprise i even got it considering its been a few days now
Well, try to send a ticket to Blizzard, try to explain the problem in detail and let us know when they respond.
Okay, I’ll try this, thank you
Finally got my Living Room.
I got the 4th spray this morning, just as an update.
Also In singapore. No luck for any of the 4 sprays. Accounts linked. Mercy drops received previously. Sigh.
I’m in the same boat as everybody. Watched stream & didn’t get jack.
However, my boyfriend & I watched the re-run of the first day together at the same time (different platforms. Boyfriend - PC, me - PS4) & he was able to get the first two, while I didn’t get anything. The PS4 method worked before too during the Pink Mercy event, so there’s no way in hell that it would be an issue now.
I am sorry to hear that, welcome to the boat!
Could you state where you are from?
I dunno about that not being an issue now. It seems like lots of people watching on PS4 had issues. Twitches clients update all the time to accommodate new changes, in fact they just launched a new reskin of their website. I can’t help but wonder if the protocol that enables you to be able to get drops changed on the PC, but was un-updated and broke on the PS4 during the finals.
Still no sprays here… I wrote to Blizzard, now to Twitch… I hope they fix the issue for all. That really sucks.
Is it worth to wrote to Twitch about it? I mean, except hosting the event online and maybe some technical stuff, what they have to do about it? I never wrote to Twitch before.
Since we can’t do more at the moment… probably worth the shot than doing nothing. I think if more people “scream” about it, than more noticeable will be for them to look into.
I am from Portugal, but I never had this problem before… Hope for Blizzard to hear us 
Have to agree. Really poor communication around this. 3 hours ? The match was only 2 hours. Furthermore, I’m glad to live in Europe and have to watch it at 2 a.m. when it would be far better to watch it on Youtube the day after.
I enjoyed getting the Dva skin too. You must read every little lines in order to understand that you have both to send a cheer of 150 bit at minimum and a cheer for each teams. No refund allowed.
Cash grab machine