[Nov/Dec 2018] Canada - Mid Match Latency Spikes

Hi there Frineds,

I do not have any new information at this time. I am only jumping in to let you know we, on the Tech support team, are always doing what we can to push on issues like this. Please keep posting and updating us on the status for these connection issues.

I know it has been going on for a while and I hope we have good news soon!

Thanks for bearing with us.

/Nathardrick

1 Like

I just wanna play Overwatch again. pepehands

Can the Canadians who are still having problems with this do a few things for me? I need all of this information:

Your ISP:
Your Province/Territory:
The Behavior You’re Seeing (Include Latency Numbers):
A copy of a WinMTR run while the issue is happening.

A lot of the things posted recently have been saying that there is a problem with no clear indication of a major problem in the winMTRs. We do see an odd latency bump in chicago so are trying to get tests demonstrating this now. Without knowing exactly how high your latency and latency spikes are, we can’t compare with the WinMTRs you’re posting to find out what’s a LAN issue and what is related to the issue we’re investigating.

ISP: Shaw and Hurricane Electric:
Province/territory: Winnipeg, MB
Behavior: 30ms latency between two Blizzard routers at Chicago Equinix on Shaw, similar trace via HE takes different routers at Chicago Equinix which do not have the latency.

I cannot give you a WINMTR result, but I can provide a very similar result from the MTR traceroute feature on the routers that I am managing. The 30ms difference is quite visible in the Shaw, whereas the HE result is fine, but it is a different pair of routers, and the problem seems to be happening in Chicago within Blizzard’s network:

via Shaw:

 # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST STD-DEV STATUS                                                              
 1 50.71.64.1                         0%   13  10.6ms    16.6     8.1    97.7    23.4                                                                     
 2 rc2nr-be113-1.wp.shawcable.net     0%   13   9.4ms    12.3     8.9      27     4.6                                                                     
 3 rc3sc-hge0-9-0-0.wp.shawcable...   0%   13   8.9ms    10.2     8.9    11.9     0.8                                                                     
 4 rc4ec-be25-1.il.shawcable.net      0%   13  26.9ms    27.3      24    31.9     2.1                                                                     
 5 eqix-ix-ch1.blizzard.com           0%   13  25.9ms    26.6    24.3    32.9     2.5                                                                     
 **6 ae1-br01-eqch2.as57976.net         0%   13  24.1ms    27.3    24.1    37.8     3.8 <MPLS:L=454114,E=0>                                                 **
** 7 be1-pe02-eqch2.as57976.net         0%   13  59.9ms    61.4    58.8      68       3**                                                                     
 8 chi-eqch2-ia-bons-04.as57976.net   0%   13    65ms    60.9    58.8      65       2                                                                     
 9 24.105.62.129                      0%   13    58ms    59.5    57.8    66.9     2.4                                                                     

via Hurricane Electric (no problem here, but different pair of routers):

 # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST STD-DEV STATUS                                                                                                                
 1 redacted                      0%   46     1ms     0.9     0.8     1.3     0.1                                                                                                                       
 2 redacted                      0%   46   1.1ms     0.9     0.8     1.7     0.2                                                                                                                       
 3 redacted.core1.ywg1.he.net        0%   46   1.2ms     1.4       1       4     0.5                                                                                                                       
 4 100ge14-1.core1.msp1.he.net        0%   46     9ms     9.5     8.7    18.6     1.6                                                                                                                       
 5 100ge13-1.core2.chi1.he.net        0%   46  17.1ms      18    16.9    29.9     2.8                                                                                                                       
 6 eqix-ix-ch1.blizzard.com           0%   46  17.5ms    18.6    17.3    27.6     2.3                                                                                                                       
 **7 ae1-br02-eqch2.as57976.net         0%   46  31.4ms    98.7    17.7   423.8    94.5 <MPLS:L=530224,E=0>                                                                                                   **
** 8 be2-pe02-eqch2.as57976.net         0%   46    18ms    18.1    17.7    19.7     0.4**                                                                                                                       
 9 24.105.62.129                      0%   46  19.7ms    19.8      19    24.1     0.8

Also, please see https://community.shaw.ca/thread/42912 for more information, especially a corroborative traceroute from b.bentley1

There are other customers there who have possibly different issues, but b.bentley1 sees the same thing as both me and the O.P.

ISP: Bell
Province: Ontario
I used to get around 55ms to 65ms now if i’m lucky low will be 70ms and high will be 150ms

I took 2 WinMTR’s

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| mynetwork - 0 | 524 | 524 | 1 | 3 | 223 | 1 |

| 10.11.1.105 - 0 | 524 | 524 | 12 | 18 | 271 | 18 |

| 10.178.206.86 - 0 | 524 | 524 | 12 | 15 | 262 | 14 |

| 10.178.206.87 - 0 | 524 | 524 | 12 | 15 | 267 | 14 |

| tcore3x-hamilton14_0-4-0-0.net.bell.ca - 0 | 524 | 524 | 14 | 21 | 251 | 15 |

|tcore3-toronto12_bundle-ether19.net.bell.ca - 0 | 524 | 524 | 14 | 19 | 249 | 17 |

| tcore4-toronto01_0-1-0-1.net.bell.ca - 0 | 524 | 524 | 14 | 21 | 227 | 21 |

| bx2-toronto01_et7-1-0.net.bell.ca - 0 | 524 | 524 | 13 | 17 | 264 | 14 |

| ae55.bar2.Toronto1.Level3.net - 0 | 524 | 524 | 26 | 30 | 269 | 27 |

| 4.69.216.226 - 26 | 259 | 192 | 41 | 55 | 259 | 58 |

| BLIZZARD-EN.ear1.NewYork5.Level3.net - 1 | 520 | 519 | 40 | 55 | 270 | 50 |

| ae1-br01-eqny8.as57976.net - 0 | 524 | 524 | 38 | 53 | 279 | 50 |

| et-0-0-2-br02-eqch2.as57976.net - 0 | 524 | 524 | 38 | 48 | 273 | 38 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 105 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| mynetwork - 0 | 290 | 290 | 0 | 2 | 45 | 2 |

| 10.11.1.105 - 0 | 290 | 290 | 12 | 17 | 122 | 14 |

| 10.178.206.86 - 0 | 290 | 290 | 12 | 14 | 127 | 13 |

| 10.178.206.87 - 0 | 290 | 290 | 12 | 15 | 122 | 13 |

| tcore4x-hamilton14_0-4-0-0.net.bell.ca - 0 | 290 | 290 | 14 | 21 | 122 | 21 |

|tcore4-toronto47_bundle-ether23.net.bell.ca - 0 | 290 | 290 | 14 | 20 | 122 | 18 |

|tcore4-toronto01_100gige0-14-0-0.net.bell.ca - 0 | 290 | 290 | 15 | 18 | 121 | 16 |

| bx2-toronto01_et7-1-0.net.bell.ca - 0 | 290 | 290 | 13 | 16 | 133 | 15 |

| ae55.bar2.Toronto1.Level3.net - 0 | 290 | 290 | 26 | 29 | 185 | 27 |

| 4.69.216.226 - 35 | 123 | 81 | 0 | 53 | 181 | 45 |

| BLIZZARD-EN.ear1.NewYork5.Level3.net - 0 | 290 | 290 | 39 | 55 | 261 | 49 |

| ae1-br01-eqny8.as57976.net - 0 | 290 | 290 | 37 | 53 | 258 | 47 |

| et-0-0-2-br02-eqch2.as57976.net - 2 | 270 | 266 | 38 | 83 | 2955 | 48 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 59 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I have access to a Bell PPPoE connection in Toronto with very similar results to yours, but without the latency spikes and any latency problem (the latency to Blizzard seems quite good), and it is complete:

 # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST STD-DEV STATUS                                                                                                   
 1 10.11.0.225                        0%    8     4ms    10.3     3.7    22.2     6.3                                                                                                          
 2 10.178.206.74                      0%    8   3.9ms       5     3.6    13.7     3.3                                                                                                          
 3 10.178.206.75                      0%    8   4.1ms     4.5     3.9     6.9     0.9                                                                                                          
 4 tcore3-toronto47_2-4-0-0.net....   0%    8   5.2ms       8     5.2    11.5     1.8                                                                                                          
 5 tcore3-toronto01_0-1-0-0.net....   0%    8   5.4ms     6.8     5.4    13.8     2.7                                                                                                          
 6 bx2-toronto01_et5-1-0.net.bel...   0%    8   4.7ms     4.7     4.1     5.4     0.4                                                                                                          
 7 ae55.bar2.toronto1.level3.net      0%    8   5.1ms     5.5     5.1     6.3     0.3                                                                                                          
 8 4.69.216.226                       0%    8    19ms    19.4    18.9      22       1                                                                                                          
 9 blizzard-en.ear1.newyork5.lev...   0%    8  18.9ms    18.9    18.5    19.1     0.2                                                                                                          
10 ae1-br01-eqny8.as57976.net         0%    8  39.8ms    43.6    39.3      70      10 <MPLS:L=637328,E=0>                                                                                      
11 et-0-0-2-br02-eqch2.as57976.net    0%    8  29.7ms    31.9    29.7    39.2     3.3 <MPLS:L=530112,E=0>                                                                                      
12 be2-pe01-eqch2.as57976.net         0%    8  39.7ms    39.9    39.3    40.4     0.4                                                                                                          
13 chi-eqch2-ia-bons-02.as57976.net   0%    8  43.2ms      42    41.1    44.5     1.2                                                                                                          
14 24.105.62.129                      0%    7  41.7ms    41.2    40.7      42     0.5                                                                                                          

However I’m not sure why you are getting the string of “no response from host” at the end of your WinMTR. Although it is OK to get a few of those and then get to the final destination, it should not give “No response from host” all the way to the end - that suggests the reply is getting blocked at some point by a firewall or ACL somewhere.

Are you on a wireless or wired connection when you are running WinMTR? It looks to me based on the WinMTR result like your problems might be closer to the source (either wireless interference or a router problem or a local Bell problem) rather than the problems described in this thread. Your latency to 10.11.1.105 goes up to 122 at one point, which is a huge amount of latency to simply get to your gateway at Bell - must either be wireless interference (if you are on wireless) or a router problem or Bell problem causing that.

ISP: Shaw Communications
Province: Manitoba (City: Winnipeg & St. Adolphe)
Behavior: Consistently 80ms with sometimes it being 90-100ms on ORD1 servers. before this issue started at the beginning of the season, my ping was consistently 40ms with 60-65ms at worst. Lowest ping this season was 75ms

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  518 |  518 |    0 |    2 |   81 |    1 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                            64.59.181.29 -    1 |  514 |  513 |   10 |   23 |  268 |   14 |
|       rc3sc-hge0-9-0-0.wp.shawcable.net -    0 |  518 |  518 |   10 |   30 |  265 |   12 |
|           rc4ec-be25-1.il.shawcable.net -    0 |  518 |  518 |   25 |   45 |  274 |   31 |
|                eqix-ix-ch1.blizzard.com -    0 |  518 |  518 |   26 |   47 |  278 |   36 |
|              ae1-br02-eqch2.as57976.net -    0 |  518 |  518 |   27 |   62 |  416 |   36 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  104 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I am using wireless. I have been playing OW for much over a year and it had never given me a problem until around a month ago.

Your first WinMTR:

shows a spike of 223ms going to your own router. That means there is almost certainly wireless interference. As long as that is happening, it is hard to tell the difference between latency caused by your wireless and latency somewhere else. You need to get connected with a cable or get your wireless interference issue sorted.

You have fixed something. The latency spikes in Chicago are gone for me. Ping times are great now (24ms from Winnipeg on Shaw).

Bell Canada
Ontario
Fluctuating latency, totally unplayable including disconnects generally within a minute of joining a match. Sometimes disconnecting entirely other times reconnecting to the match with the same lag.

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.2.1 -    0 |  330 |  330 |    0 |    0 |   22 |    1 |

|                             10.11.1.209 -    0 |  330 |  330 |   14 |   18 |   66 |   15 |

|                           10.178.206.66 -    0 |  330 |  330 |   14 |   15 |   75 |   15 |

|                           10.178.206.67 -    0 |  330 |  330 |   14 |   15 |   69 |   15 |

|    tcore4-toronto63_2-4-0-1.net.bell.ca -    0 |  330 |  330 |   14 |   19 |   69 |   19  |

|tcore4-toronto01_hundredgige0-8-0-0.net.bell.ca -    0 |  330 |  330 |   14 |   17 |   62 |   17 |

|       bx2-toronto01_et7-1-0.net.bell.ca -    0 |  330 |  330 |   14 |   15 |   71 |   15 |

|           ae55.bar2.Toronto1.Level3.net -    0 |  330 |  330 |   27 |   28 |   74 |   48 |

|                            4.69.216.226 -   91 |   72 |    7 |    0 |   29 |   30 |   30 |

|    BLIZZARD-EN.ear1.NewYork5.Level3.net -    0 |  330 |  330 |   31 |   34 |   71 |   31 |

|              ae1-br01-eqny8.as57976.net -    0 |  330 |  330 |   50 |   56 |  160 |   56 |

|         et-0-0-2-br02-eqch2.as57976.net -    1 |  312 |  309 |   37 |   79 | 3300 |   37 |

|              be2-pe01-eqch2.as57976.net -    1 |  326 |  325 |   52 |   54 |   77 |   54 |

|        chi-eqch2-ia-bons-02.as57976.net -    0 |  330 |  330 |   54 |   57 |   96 |   57 |

|                           24.105.62.129 -    1 |  326 |  325 |   53 |   54 |   76 |   54 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Shaw Canada
Calgary, Alberta

I’m seeing 50ms of latency being added in Blizzard’s section of the route (137.221.73.33 -> 137.221.65.40 -> 137.221.65.6). I’m also intermittently experiencing huge latency, greater than 1000ms reported in game lasting for 10-15 seconds at a time. I was also DC’d from a competitive match yesterday and was given a 30 minute suspension from competitive as a result.

Here are the results from winmtr:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.10.1 - 0 370 370 0 0 7 0
70.77.96.1 - 4 330 320 7 16 232 20
64.59.134.169 - 2 350 345 11 17 127 15
66.163.76.9 - 2 354 350 32 38 171 33
66.163.68.66 - 1 358 355 27 33 199 30
137.221.73.33 - 1 366 365 75 82 172 135
137.221.65.40 - 2 350 345 49 58 232 51
137.221.65.6 - 3 338 330 75 88 259 79
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
No response from host - 100 73 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

ISP: BELL
Quebec, Canada
lag spikes rubber banding effect
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| mynetwork - 0 | 775 | 775 | 0 | 0 | 8 | 0 |

| 10.11.16.209 - 0 | 766 | 766 | 3 | 31 | 3511 | 15 |

| 10.178.206.132 - 0 | 775 | 775 | 3 | 3 | 24 | 4 |

| 10.178.206.133 - 0 | 775 | 775 | 3 | 3 | 27 | 4 |

| tcore3-montreal02_2-12-0-0.net.bell.ca - 0 | 775 | 775 | 3 | 7 | 21 | 9 |

| bx7-montreal02_ae4.net.bell.ca - 0 | 775 | 775 | 3 | 4 | 27 | 3 |

| lag-107.bear2.Montreal2.Level3…net - 0 | 775 | 775 | 3 | 4 | 14 | 4 |

| 4.69.216.226 - 2 | 724 | 711 | 11 | 11 | 19 | 12 |

| BLIZZARD-EN.ear1.NewYork5.Level3…net - 0 | 775 | 775 | 11 | 13 | 40 | 11 |

| ae1-br01-eqny8.as57976…net - 0 | 775 | 775 | 11 | 14 | 98 | 12 |

| et-0-0-2-br02-eqch2.as57976…net - 2 | 716 | 705 | 28 | 78 | 4850 | 36 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 156 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
mynetwork - 0 1006 1006 0 0 7 0
10.11.16.209 - 0 1003 1003 3 14 3163 10
10.178.206.132 - 0 1006 1006 3 3 15 3
10.178.206.133 - 0 1006 1006 3 3 24 3
tcore3-montreal02_2-12-0-0.net.bell.ca - 0 1006 1006 3 7 22 10
bx7-montreal02_ae4.net.bell.ca - 0 1006 1006 3 3 25 4
lag-107.bear2.Montreal2.Level3…net - 1 1002 1001 3 4 26 4
4.69.216.226 - 2 943 927 11 11 21 12
BLIZZARD-EN.ear1.NewYork5.Level3…net - 0 1006 1006 11 12 38 11
ae1-br01-eqny8.as57976…net - 0 1006 1006 11 15 368 12
et-0-0-2-br02-eqch2.as57976…net - 2 957 947 28 56 4978 32
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Your ISP:BellMTS
Your Province/Territory: Manitoba
The Behavior You’re Seeing (Include Latency Numbers):
Latency ranging from 115-120 normally around 79
Can put on vpn and connect directly to chicago server and get around 80
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
router.asus…com - 0 228 228 0 0 2 0
wnpgmb0412w-ds01-160-1.dynamic.bellmts…net - 50 77 39 18 25 38 18
wnpgmb010ew-gr01-be43.as7122…net - 0 228 228 17 18 27 19
dis12-winnipeg32_9/3/0.net.bell…ca - 1 224 223 17 18 38 20
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
ae55.bar2.Toronto1.Level3…net - 0 228 228 53 55 78 54
4.69.216.226 - 25 116 88 60 68 84 61
BLIZZARD-EN.ear1.NewYork5.Level3…net - 1 220 218 59 64 90 85
ae1-br01-eqny8.as57976…net - 1 224 223 61 67 164 69
et-0-0-2-br02-eqch2.as57976…net - 1 224 223 69 77 158 77
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
No response from host - 100 46 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Your ISP: Distributel (Cogeco re-seller)
Your Province/Territory: Ontario
The Behavior You’re Seeing (Include Latency Numbers): Rubber Bandinding effect, game is virtually unplayable. average latency over 150, spikes over 300

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.0.1 0 734 734 0 0 1 0
10.200.16.1 0 734 734 5 8 16 9
ppp-206-80-245-252.nas01.totftds.ext.distributel.net 0 734 734 9 11 21 10
ppp-206-80-245-249.nas01.totftds.ext.distributel.net 0 734 734 9 12 23 11
be4066.ccr32.yyz02.atlas.cogentco.com 0 734 734 9 11 19 9
be2994.ccr22.cle04.atlas.cogentco.com 0 734 734 16 19 27 18
be2718.ccr42.ord01.atlas.cogentco.com 21 406 324 24 116 1485 26
be2766.ccr41.ord03.atlas.cogentco.com 1 730 729 24 26 35 30
38.104.102.29 0 734 734 24 27 58 25
ae1-br02-eqch2.as57976.net 0 734 734 23 35 354 38
et-0-0-3-br02-eqla1.as57976.net 0 734 734 68 80 876 75
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0
No response from host 100 147 0 0 0 0 0

Any suggestions would be greatly appreciated.

Hey all,

Shaw Customers - We identified some issues with our route with Shaw causing suboptimal latency and worked with Shaw to resolve them. Anybody on Shaw or Shaw partners still having trouble?

Bell Customers - I got enough tests from Bell so we’re giving Bell another look. I’ll keep you all updated on that.

Other ISPs - I don’t have enough data from you yet. Are any other Canadian players having similar issues?

same problem here, i am from mexico

This thread is only for the Canadian issues we’re investigating at the moment, so Mexico would not be covered under this thread. Please create your own topic and post a WinMTR