[Nov/Dec 2018] Canada - Mid Match Latency Spikes

LoneWolf-11466 · November 23, 2018, 8:47pm

ISP: Shaw
Region: NA, Sault Ste. Marie, ON, Canada

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 112 | 0 | 0 | 0 | 0 | 0 |

| 24.244.8.141 - 2 | 533 | 526 | 8 | 11 | 32 | 10 |

| rc4fs-tge0-14-0-15.mt.shawcable.net - 1 | 544 | 540 | 17 | 21 | 39 | 23 |

| rc3ec-be10.il.shawcable.net - 1 | 538 | 533 | 27 | 31 | 77 | 31 |

| rc4ec-be6-1.il.shawcable.net - 1 | 552 | 550 | 35 | 37 | 61 | 40 |

| eqix-ix-ch1.blizzard.com - 1 | 543 | 539 | 34 | 38 | 64 | 59 |

| ae1-br02-eqch2.as57976.net - 1 | 542 | 538 | 34 | 41 | 253 | 39 |

| be2-pe02-eqch2.as57976.net - 1 | 552 | 550 | 68 | 71 | 87 | 74 |

| chi-eqch2-ia-bons-04.as57976.net - 1 | 548 | 545 | 69 | 72 | 90 | 74 |

| 24.105.62.129 - 1 | 549 | 546 | 67 | 70 | 101 | 69 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

jibbles-11368 · November 24, 2018, 1:10pm

Reinstalled and most games this morning have been fairly stable.

If anything happens again I’ll post a WinMTR.

EDIT: Working fine all day, thanks for fixing this!

Drakuloth · November 25, 2018, 2:21am

Lonewolf,

You aren’t on Bell Canada and have packet loss all through that winMTR which means that your local network is probably not stable, please try these steps. (Redacted information to create own threads - we’ve worked with multiple ISPs on this issue since this post.)

Djbtm-1774 · November 25, 2018, 3:41am

WINMTR
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| router.asus com - 0 | 148 | 148 | 0 | 0 | 1 | 0 |

|wnpgmb0412w-ds01-160-1.dynamic.bellmts net - 45 | 54 | 30 | 17 | 21 | 29 | 25 |

| wnpgmb010ew-gr01-be43.as7122 net - 1 | 144 | 143 | 17 | 18 | 26 | 17 |

| dis12-winnipeg32_9/3/0.net.bell ca - 1 | 144 | 143 | 17 | 19 | 40 | 18 |

| No response from host - 100 | 30 | 0 | 0 | 0 | 0 | 0 |

| ae55.bar2.Toronto1.Level3 net - 0 | 148 | 148 | 53 | 54 | 72 | 54 |

| 4.69.216.226 - 20 | 84 | 68 | 59 | 62 | 75 | 60 |

| BLIZZARD-EN.ear1.NewYork5.Level3 net - 0 | 148 | 148 | 59 | 64 | 84 | 60 |

| ae1-br01-eqny8.as57976 net - 0 | 148 | 148 | 61 | 66 | 197 | 61 |

| et-0-0-2-br02-eqch2.as57976 net - 0 | 148 | 148 | 69 | 78 | 206 | 72 |

| No response from host - 100 | 30 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Djbtm-1774 · November 25, 2018, 3:50am

Ive had this issues since about monday of last week

LoneWolf-11466 · November 25, 2018, 5:11am

I was directed to and instructed to use this thread by Blizzard Tech support in the ticket I sent in. This packet loss for some reason only occurs when connecting to Blizzard games and it doesn’t show in every MTR but never occurs in connections to any other servers or games. Already had a tech from my ISP over and they’ve said there’s nothing to fix on their end. Should I still create a new thread even though I was told it’s the same issue as in this one?

Edit: I’ve made a new thread in interest of trying to get this resolved ASAP because I haven’t been able to play Overwatch since sometime in October without the frustrating lagspike issues. Whichever you guys would prefer I guess? If you’d rather keep it in this thread, a longer MTR:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 208 | 0 | 0 | 0 | 0 | 0 |

| 24.244.8.141 - 0 | 1044 | 1044 | 8 | 12 | 29 | 10 |

| rc4fs-tge0-14-0-15.mt.shawcable.net - 0 | 1044 | 1044 | 16 | 22 | 37 | 22 |

| rc3ec-be10.il.shawcable.net - 0 | 1044 | 1044 | 27 | 31 | 72 | 32 |

| rc4ec-be6-1.il.shawcable.net - 0 | 1044 | 1044 | 35 | 39 | 72 | 41 |

| eqix-ix-ch1.blizzard.com - 0 | 1044 | 1044 | 34 | 39 | 78 | 44 |

| ae1-br02-eqch2.as57976.net - 0 | 1043 | 1043 | 35 | 49 | 427 | 103 |

| be2-pe02-eqch2.as57976.net - 0 | 1044 | 1044 | 68 | 72 | 91 | 74 |

| chi-eqch2-ia-bons-04.as57976.net - 0 | 1044 | 1044 | 69 | 73 | 88 | 76 |

| 24.105.62.129 - 0 | 1044 | 1044 | 67 | 71 | 86 | 70 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Nubby-11198 · November 25, 2018, 7:44pm

It’s not solved for me still please take a look at my WinMTR.
ISP: Bell
Region: Toronto, Ontario

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| mynetwork - 0 | 431 | 431 | 1 | 3 | 73 | 1 |

| 10.11.1.105 - 0 | 431 | 431 | 12 | 19 | 87 | 23 |

| 10.178.206.86 - 0 | 431 | 431 | 12 | 15 | 93 | 24 |

| 10.178.206.87 - 0 | 431 | 431 | 12 | 16 | 82 | 12 |

| tcore4x-hamilton14_0-4-0-0.net.bell.ca - 0 | 431 | 431 | 15 | 22 | 134 | 16 |

|tcore4-toronto47_bundle-ether23.net.bell.ca - 0 | 431 | 431 | 14 | 22 | 131 | 18 |

|tcore4-toronto01_100gige0-14-0-0.net.bell.ca - 0 | 431 | 431 | 14 | 20 | 131 | 16 |

| bx2-toronto01_et7-1-0.net.bell.ca - 0 | 431 | 431 | 13 | 18 | 92 | 15 |

| ae55.bar2.Toronto1.Level3.net - 0 | 431 | 431 | 26 | 31 | 231 | 40 |

| 4.69.216.226 - 18 | 256 | 212 | 31 | 42 | 125 | 41 |

| BLIZZARD-EN.ear1.NewYork5.Level3.net - 0 | 431 | 431 | 31 | 46 | 241 | 43 |

| ae1-br01-eqny8.as57976.net - 0 | 431 | 431 | 29 | 45 | 255 | 53 |

| et-0-0-2-br02-eqch2.as57976.net - 0 | 431 | 431 | 39 | 50 | 239 | 45 |

| No response from host - 100 | 87 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

slugontharug-1462 · November 26, 2018, 3:57am

Nothing has changed, still unplayable.

slugontharug-1462 · November 26, 2018, 11:42pm

I’m guessing this isn’t getting fixed. It’s been over a month now and still unplayable. Bell can’t do anything for me, never mind the fact it takes at least 45 mins to call them everytime. This thread is dying, so many MTR’s, so much time, no solutions. I may try Overwatch again one day.

DalaiLlama-11240 · November 26, 2018, 11:55pm

I feel you man, Blizzard fixed so many of the problems I had with the game, I came back with a new account and was loving the game more than ever, and after two weeks of being back this happened, and I’m stuck not being able to play, (without being a burden to my team anyway). It’s a pretty undesirable position.

SierraKilo12-1233 · November 27, 2018, 2:49am

Problem ever since the Ashe launch a couple weeks ago. Several spikes during game play. Makes it unable to play … (had to remove “om” and “t” from hosts cause it made them links which wouldnt post.) … UPDATE: Today (Nov 27) is the first day in two weeks I havent had any lag spikes fingers crossed False alarm it went back to having problems the next day sigh
Rogers
Toronto
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
hitronhub.home - 99	61	1	0	0	0	0
CPEbc4dfbe1df83-CMbc4dfbe1df80.cpe.net.cable.rogers.c - 0	297	297	2	13	76	12
24.156.158.233 - 0	297	297	2	11	61	6
3138-cgw01.ym.rmgt.net.rogers.c - 0	297	297	3	11	56	11
209.148.235.101 - 0	297	297	14	22	71	19
eqix-ix-ch1.blizzard.c - 0	297	297	14	22	71	20
ae1-br01-eqch2.as57976.ne - 0	297	297	14	28	124	26
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

ScoutinOut-1572 · November 27, 2018, 3:46am

I Live in windsor Ontario Canada and my ping issue is making the game unplayable. ran multiple tests. 120 mb/s download - 10 mb/s upload internet, no issues on any games other than overwatch and call of duty blops4

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 10.195.80.1 - 0 | 723 | 723 | 3 | 13 | 72 | 8 |

|ppp-206-80-245-252.nas01.totftds.ext.distributel. net - 1 | 716 | 714 | 11 | 20 | 73 | 36 |

|ppp-206-80-245-249.nas01.totftds.ext.distributel. net - 31 | 325 | 226 | 12 | 225 | 4248 | 137 |

| be4066.ccr32.yyz02.atlas.cogentco. com - 0 | 723 | 723 | 10 | 19 | 76 | 18 |

| be2994.ccr22.cle04.atlas.cogentco. com - 1 | 719 | 718 | 17 | 27 | 82 | 37 |

| be2718.ccr42.ord01.atlas.cogentco. com - 33 | 312 | 211 | 27 | 279 | 4248 | 1459 |

| be2766.ccr41.ord03.atlas.cogentco .com - 32 | 316 | 216 | 29 | 276 | 4248 | 1458 |

| 38.104.102.29 - 0 | 723 | 723 | 25 | 35 | 97 | 34 |

| ae1-br02-eqch2.as57976. net - 1 | 719 | 718 | 24 | 44 | 341 | 51 |

| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

DumplingVine-1517 · November 28, 2018, 2:25am

I would suggest we try other games. I am playing csgo again. how fun.

Nubby-11198 · November 28, 2018, 8:35pm

Hello? Blizz? Have you given up on us?

Mormakil-1736 · November 29, 2018, 2:59am

Hi. I am also experiencing random lag spikes that make the game absolutely unplayable, which is the reason why I am posting here. The latency is usually around 50ms, but it randomly goes to 500ms and stays there. It happens even in training grounds which makes absolutely no sense. I am having packet loss, as shown when I monitor my game with ctrl+shift+n. I thought at the beginning that it was a home problem. So I checked everything ; wireless card, router, looked at all the guides on Blizz websites and so on… As it happens, I live in Montreal, on the East Coast of Canada just like everyone having latency issues. At this point, I’m just tired of Blizzard throwing at us to check our hardware, go on wired connection or call the ISP. I mean, seriously?! Fix this problem Blizzard, it’s on your side. My ISP is not Bell, it’s Videotron. There are people on this thread having the same issue with three different ISPs, namely Bell, Rogers and Videotron.

This issue has been going on since around the time when Ashe launched.

No I won’t call my ISP. I’ll make better use of my time and stop playing Overwatch.

See ya

Serilum-11194 · November 30, 2018, 5:08am

ISP: Shaw Communications
Region: Winnipeg, Manitoba
(dot) = .
Server: ORD1

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.0.1 - 50	89	45	0	1	10	1
50.71.96.1 - 32	117	80	0	33	323	323
64.59.181.29 - 8	201	185	0	32	290	13
rc3sc-hge0-9-0-0.wp.shawcable(dot)net - 84	61	10	0	27	135	12
rc4ec-be25-1.il.shawcable(dot)net - 22	141	110	0	42	186	28
eqix-ix-ch1.blizzard(dot)com - 5	225	215	0	44	224	29
ae1-br01-eqch2.as57976(dot)net - 25	133	100	28	79	338	31
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
No response from host - 100	53	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

MoonQuake-11626 · November 30, 2018, 1:24pm

Do we have an update on this issue?

Been playing all evening and it was happening every few minutes.
Useless to say I didn’t play comp because, and I counted it, I died 22 times because of this lag spike bug.

Tried with or without VPN, I am with Videotron and it has been butter sweet since launch.
Why now when there’s all these people with the same issue? Hhmmm…

**Netgraph while the issue happens : **
h ttps://imgur.com/a/ii44UoH

Also, east coast server would be appreciated.

slugontharug-1462 · December 1, 2018, 3:07am

Haven’t played in a week, I am done with it, like Blizzard is done with this thread and helping with our issue.

slugontharug-1462 · December 1, 2018, 3:12am

We’re going on 2 months now. Lets not forget the original thread before this, that was marked as fixed even though for many of us, nothing got better.

jibbles-11368 · December 1, 2018, 1:45pm

Yeah, the other day I ‘unchecked’ the solution for this hoping it gets more traction for you guys.