Iāve been noticing sound issues since the last couple of patches, Iām not totally sure if it was the D.Va challenge or the Summer Games patch but. Up to then Iād had some few and far between bugs that I was happy to put down to my internet being a little slow but now, Iām noticing things like the sound of Mercyās heal beam cutting out. So far Iāve had nothing game breaking or even especially major, Iāve not noticed many missed ultimates or anything, but the slew of thread Iāve seen recently complaining of the sound issues says itās not a problem on my end. It does need fixing, sound is very important.
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this is from July, but , I had my sound randomly go mute like, completelyā¦
https ://twitter. com/hajima_7/status/1021762100643938304
[remove the spaces, still not lvl3 sry]
of course i didnāt get any response, not that i expected it since iām sure they get a lot of notifications but, when people talk about that in forums, they could at least check it outā¦
since then, it hasn;t been as bad, but, sounds have been missing here and there, idk whatās going on.
I would like to add my own two cents:
- Pressing the voice line key will not produce a voice line
- Pressing the voice line continiously will not produce a voice line until the voice line wheel is silently disabled
- When the shadowban of the voice line wheel is done, one voice line can be used if it was the one being previously selected
- Pressing the voice line continuously after this will not produce a voice line until the voice wheel is disabled again with an announced cooldown
But note at any time if you are killed and see yourself in a kill feed you will hear yourself spamming voice lines. Similar glitches happen with the Ult Status hotkey and Group Up hotkey. They, seemingly randomly, will be audible by my character or have a notification in the chatbox, hardly both anymore. A problem I have never seen in this game until a few months ago.
I am also not hearing many point capture sound effects. All this seemed to start when the voice interactions in spawn mysteriously fixed themselves, eg:
Zarya: āI heard it was your birthday old man, so I went easy on you.ā ~ Used to be a line I only heard in spawn by itself, now Rein replies.
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Thanks for sharing your experience, how noticeable or severe the sound issues are seems to vary from person to person especially depending on who they play. For me I had no idea that heal request voicelines were cutting out because I donāt play healer very often in team based modes. However, the footsteps being dropped were very noticeable for me since I play a lot of deathmatch where hearing those sounds regularly means the difference between victory and defeat.
Strangely it also seems to depend on who youāre playing against at times, as for example Widowmakerās footsteps are almost always easy to hear while other heroes like Mei, Reaper or McCree are often absurdly quiet. It also seems to depend on whether or not other specific sounds are playing (i.e., if someone just ulted), as it seems that the system gets overwhelmed/confused and temporarily messes up the audio priorities causing otherwise important sounds you would normally hear easily suddenly arbitrarily quiet.
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anyone who gets on mic sounds like a distorted loud mess on PS4. I have to mute everyoneās mic every damn game because of it.
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Yes, this is yet another major audio issue plaguing the game, thereās a thread about it but unfortunately Blizzard hasnāt done anything about it yet either, if you like you can share you experience with this mic/chat problem here:
Well unfortunately my initial post has been locked so I canāt edit it to post anymore videos of the problems, but after having avoided the game for a week I went back last night to at least get my weekly arcade lootboxes when I finally experienced the āno healthpacks sound effectā glitch:
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I play on PC and Iāve had to deal with the majority of these audio bugs. The ones I encoutered today were the silent voice lines in game, silent footsteps and the silent healthpacks.
I also have had another audio issue since Summer Games 2017, the audio will cut out every now and then. This issue is not because of my headphones/headset since Iāve switched them since and Iāve never had this issue with any other game or video or anything of the sort. Itās really annoying and Iāve tried everything, re-installing the game, repairing the game, resetting the settings, disabling all other playback devices, etc.
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Thanks so much for sharing, the more the better. If you experience these problems again and can get a recording be sure to post here, it helps to keep this issue bumped and provide the devs more information to work with.
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having same issuesā¦ sometimes canāt hear some ults like mccree, footsteps, heal pack tooā¦ pls fix blizzardā¦ thanks!
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Just wanted to give some records of stuff happening - Hereās some links to vids of me and team wiping to a highnoon ult from behind. I play with full voice volumes just for these situations to be able to react accordingly.
Luckily this was just a QP game (and hey we won anyway), but this kinda needs fixing.
Interesting facts:
When turning in-game voice volume to 100 and the rest to 0 from voice options, you can hear every other ult voice line play (ana, reaper, gengu, mercy), but not even a whistle from mcree (just a āDraw!ā at the end).
If you play with only sound effects volume at 100 and the other two at 0, you hear the whistle and all the gunshots etc.
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So itās not just me. The other day a Reaper teleported right next to me and I didnāt hear anything. I thought I just didnāt pay attention because the kill cam had his voice line and sounds during the teleport.
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Thank you for bringing light to this issue. Getting ulted by a Genji or a Mei with no vocal cues often has me feeling cheated.
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Thank you for sharing your experience, itās much appreciated. It looks like the problems with the missing ult voices lines extends to more heroes than I realized (Iāve only had it happen with Hanzo and McCree so far), good information to have.
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Many people like yourself have experienced the āno footstepsā Reaper issue, hereās one such video of the problem:
In the killcam he even says āHi!ā from point blank behind Widow before killing her, and you donāt even hear it. 
Itās funny because in their original GDC video the Overwatch sound designers stated specifically that Reapers flank killing out of nowhere was a huge problem and that they designed the sound system specifically to address the issueā¦ Guess somethingās gone wrong in the system. 
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Thanks so much for sharing your videos! How strange, so the audio is lost in-game but when replayed in highlight the sound FX come back, how bizarre. I have level 3 so Iāll repost these so itās easier for others to playback:
In Game (Missing Audio)
In Highlight (Audio Restored)
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For a while Iāve been playing Mcree a lot and when Iām in the training room with the bots the head shot sound sometime happens sometimes you only see the mark that indicated that you hit the target but not sound cue whatsoever. Is the same when collecting health packs and in game is almost a nightmare because you barely hear enemies approaching before you can react and that is the best case when you do.
Iāve uninstall and reinstalled every software and follow all the troubleshoot info giving by blizzard
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I am having same problem too. I can not hear hit sounds sometimes on pc. Especially when playing Winston.
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Someone in General Discussion just made a thread about the audio cutoff issues theyāre experiencing:
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