Lost connection to the game server

ISP: Xfinity
Region: America West
Looking Glass Test

PING:
PING 98.247.88.183 (98.247.88.183) 56(84) bytes of data.
64 bytes from 98.247.88.183: icmp_seq=1 ttl=48 time=48.9 ms
64 bytes from 98.247.88.183: icmp_seq=2 ttl=48 time=50.9 ms
64 bytes from 98.247.88.183: icmp_seq=3 ttl=48 time=47.5 ms
64 bytes from 98.247.88.183: icmp_seq=4 ttl=48 time=48.1 ms

--- 98.247.88.183 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 47.589/48.902/50.976/1.313 ms


04/12/2018 22:46:26 UTC
--------------------

TRACEROUTE:
traceroute to 98.247.88.183 (98.247.88.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.395 ms  0.357 ms  0.357 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  c-98-247-88-183.hsd1.wa.comcast.net (98.247.88.183)  49.072 ms  49.105 ms  55.171 ms


04/12/2018 22:46:26 UTC
--------------------

MTR:
Start: Tue Dec  4 22:46:26 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.6   0.4   0.2   0.6   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


04/12/2018 22:46:26 UTC
--------------------

WinMTR Test

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                10.0.0.1 -    0 |   79 |   79 |    2 |   13 |   26 |   13 |

|                          96.120.102.249 -    0 |   79 |   79 |   10 |   13 |   24 |   12 |

|po-107-rur01.spokane.wa.seattle.comcast.net -    0 |   79 |   79 |    9 |   13 |   25 |   14 |

|po-2-rur02.spokane.wa.seattle.comcast.net -    0 |   79 |   79 |    9 |   13 |   26 |   16 |

|be-37-ar01.seattle.wa.seattle.comcast.net -    0 |   79 |   79 |   16 |   19 |   26 |   16 |

|be-33650-cr01.seattle.wa.ibone.comcast.net -    0 |   79 |   79 |   17 |   20 |   31 |   17 |

|be-10846-pe01.seattle.wa.ibone.comcast.net -    0 |   79 |   79 |   18 |   20 |   29 |   18 |

|                          66.208.229.226 -    0 |   79 |   79 |   17 |   21 |   36 |   21 |

|              ae1-br01-eqse2.as57976.net -    0 |   79 |   79 |   42 |   46 |   76 |   48 |

|       xe-0-0-0-1-br01-eqsv5.as57976.net -    0 |   79 |   79 |   41 |   47 |   86 |   44 |

|       xe-0-0-1-1-br02-eqla1.as57976.net -    0 |   79 |   79 |   41 |   47 |   85 |   47 |

|              be2-pe02-eqla1.as57976.net -    0 |   79 |   79 |   43 |   46 |   53 |   44 |

|        lax-eqla1-ia-bons-03.as57976.net -    0 |   79 |   79 |   42 |   47 |   61 |   43 |

|                   No response from host -  100 |   15 |    0 |    0 |    0 |    0 |    0 |

|                            24.105.28.10 -    0 |   79 |   79 |   41 |   43 |   58 |   43 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Thanks! Good luck!

region:eastern America

looking glass test

PING:
PING 23.27.248.66 (23.27.248.66) 56(84) bytes of data.

— 23.27.248.66 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

04/12/2018 23:16:34 UTC

TRACEROUTE:
traceroute to 23.27.248.66 (23.27.248.66), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.840 ms 0.788 ms 0.785 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

04/12/2018 23:16:34 UTC

MTR:
Start: Tue Dec 4 23:16:34 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.5 0.2 2.4 0.5
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

04/12/2018 23:16:34 UTC

Thank you, everyone! How are things looking now?

Working! (Twenty character requirement)

traceroute to 107.223.111.223 (107.223.111.223), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.741 ms  0.723 ms  0.707 ms Blizzard(24.105.18.2)  1.904 ms  1.912 ms  1.913 ms
 3  137.221.105.14 (137.221.105.14)  5.416 ms  5.440 ms  5.463 ms
 4  137.221.66.18 (137.221.66.18)  5.440 ms  5.439 ms  5.440 ms
 5  137.221.83.66 (137.221.83.66)  6.393 ms  6.405 ms  6.408 ms
 6  137.221.65.68 (137.221.65.68)  6.157 ms  7.144 ms  7.129 ms
 7  137.221.68.32 (137.221.68.32)  6.701 ms  6.076 ms  6.107 ms
 8  12.245.64.9 (12.245.64.9)  6.227 ms  5.966 ms  5.985 ms
 9  * * *
10  * * *
11  71.147.134.90 (71.147.134.90)  6.562 ms  6.536 ms  6.361 ms
12  * * *
13  * * *
14  * * *
15  * * *


04/12/2018 23:58:45 UTC
--------------------

PING:
PING 107.223.111.223 (107.223.111.223) 56(84) bytes of data.

--- 107.223.111.223 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3007ms



04/12/2018 23:58:45 UTC
--------------------

MTR:
Start: Tue Dec  4 23:58:45 2018 Blizzard  1.|-- Blizzard                         0.0%    10    0.3   0.3   0.2   0.3   0.0 Blizzard 0.0%    10    0.7   0.6   0.5   0.8   0.0
  3.|-- 137.221.105.14                       0.0%    10    0.6   0.8   0.6   1.7   0.0
  4.|-- 137.221.66.18                        0.0%    10    0.6   0.6   0.6   0.8   0.0
  5.|-- 137.221.83.66                        0.0%    10    7.4   6.0   5.7   7.4   0.5
  6.|-- 137.221.65.68                        0.0%    10    6.2  12.0   5.7  51.9  14.7
  7.|-- 137.221.68.32                        0.0%    10    5.6   5.6   5.6   5.7   0.0
  8.|-- 12.245.64.9                          0.0%    10    5.8   5.8   5.7   6.0   0.0
  9.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 71.147.134.90                        0.0%    10    7.1   6.7   6.6   7.1   0.0
 12.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0


04/12/2018 23:58:45 UTC
--------------------

been having connection errors while using the chat function through battle.net app dont know if this is connected or not.

SHAW CABLE
Vancouver BC CANADA USWEST

Looking Glass Test:

PING:
PING 70.78.96.174 (70.78.96.174) 56(84) bytes of data.

--- 70.78.96.174 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



05/12/2018 00:26:03 UTC
--------------------

TRACEROUTE:
traceroute to 70.78.96.174 (70.78.96.174), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.290 ms  0.282 ms  0.283 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 00:26:03 UTC
--------------------

MTR:
Start: Wed Dec  5 00:26:03 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.2   0.3   0.2   0.4   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 00:26:03 UTC
--------------------

WinMTR Test:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          hitronhub.home -    3 |  242 |  237 |    1 |   82 | 2338 |    8 |
|                              70.78.96.1 -    3 |  240 |  234 |    8 |   66 | 2572 |   11 |
|          rc1bb-be107-1.vc.shawcable.net -    0 |  270 |  270 |   10 |   14 |   41 |   13 |
|             rc1wt-be90.wa.shawcable.net -    0 |  270 |  270 |   13 |   17 |   30 |   15 |
|     rc6wt-tge0-10-0-10.wa.shawcable.net -    0 |  270 |  270 |   13 |   18 |   56 |   17 |
|              ae1-br01-eqse2.as57976.net -    0 |  270 |  270 |   38 |   43 |   84 |   41 |
|       xe-0-0-0-1-br01-eqsv5.as57976.net -    0 |  270 |  270 |   38 |   44 |   86 |   39 |
|       xe-0-0-1-1-br02-eqla1.as57976.net -    0 |  270 |  270 |   38 |   46 |  150 |   40 |
|              be2-pe01-eqla1.as57976.net -    0 |  270 |  270 |   39 |   43 |   56 |   40 |
|        lax-eqla1-ia-bons-01.as57976.net -    0 |  270 |  270 |   39 |   42 |   56 |   41 |
|                   No response from host -  100 |   54 |    0 |    0 |    0 |    0 |    0 |
|                            24.105.28.10 -    0 |  270 |  270 |   37 |   41 |   57 |   39 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I’m on ps4 i can’t do last step tho in my ps4 but i can do the rest is that okay?

I am currently unable to play Overwatch or Heroes of the Storm because of this. Whatever fix was released must not have made its way to me. I tried all of the suggested fixes on the page and I am still unable to enter either game.

Still having issues. I was just dropped in the middle of my match.

I can’t post my test results for you because it states I can’t post anything with a link in it, and my test results have links in them.

WinMTR link won’t even load. I’ve been having significant issues with the forums as well. All other non-Blizzard websites load perfectly.
Also can confirm that the EU and Asia servers load PERFECTLY for me. But, I’m in the USA and I cannot enter the game on the USA server.
ISP: Grande Communications
Region: Austin, TX, USA, North America
Looking Glass Test (Overwatch):

TRACEROUTE:
traceroute to 67.198.58.103 (67.198.58.103), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  1.882 ms  1.869 ms  1.868 ms Blizzard(24.105.18.2)  12.571 ms  12.575 ms  12.579 ms
 3  137.221.105.14 (137.221.105.14)  12.700 ms  12.728 ms  12.730 ms
 4  137.221.66.22 (137.221.66.22)  12.692 ms  12.696 ms  12.698 ms
 5  137.221.83.72 (137.221.83.72)  27.759 ms  27.763 ms  27.765 ms
 6  137.221.65.66 (137.221.65.66)  27.197 ms  26.183 ms  26.154 ms
 7  137.221.74.32 (137.221.74.32)  25.988 ms  25.524 ms  25.842 ms
 8  core02.dllstx.grandecom.com (206.223.118.72)  25.800 ms  25.870 ms  25.870 ms
 9  24-155-121-1.static.grandenetworks.net (24.155.121.1)  31.217 ms  31.233 ms  31.230 ms
10  ae6.aggr01.austtx.grandecom.net (24.155.121.118)  32.392 ms  32.283 ms  32.265 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 03:51:05 UTC
--------------------

TRACEROUTE:
traceroute to 67.198.58.103 (67.198.58.103), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  3.839 ms  3.826 ms  3.825 ms Blizzard(24.105.18.2)  14.501 ms  14.524 ms  14.530 ms
 3  137.221.105.14 (137.221.105.14)  14.605 ms  14.616 ms  14.644 ms
 4  137.221.66.22 (137.221.66.22)  14.613 ms  14.615 ms  14.619 ms
 5  137.221.83.72 (137.221.83.72)  29.617 ms  29.642 ms  29.696 ms
 6  137.221.65.66 (137.221.65.66)  29.129 ms  26.137 ms  26.112 ms
 7  137.221.74.32 (137.221.74.32)  25.805 ms  26.827 ms  26.912 ms
 8  core02.dllstx.grandecom.com (206.223.118.72)  27.073 ms  26.468 ms  26.443 ms
 9  24-155-121-1.static.grandenetworks.net (24.155.121.1)  31.151 ms  31.165 ms  31.166 ms
10  ae6.aggr01.austtx.grandecom.net (24.155.121.118)  32.389 ms  32.309 ms  32.376 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 03:51:05 UTC
--------------------

MTR:
Start: Wed Dec  5 03:51:05 2018 Blizzard  1.|-- Blizzard                            0.0%    10    0.2   0.3   0.2   0.4   0.0 Blizzard    0.0%    10    0.6   0.6   0.5   0.8   0.0
  3.|-- 137.221.105.14                          0.0%    10    0.6   0.6   0.5   0.8   0.0
  4.|-- 137.221.66.22                           0.0%    10    0.8   0.7   0.6   1.2   0.0
  5.|-- 137.221.83.72                           0.0%    10   25.5  31.1  25.5  61.5  12.1
  6.|-- 137.221.65.66                           0.0%    10   25.6  28.6  25.5  54.2   9.0
  7.|-- 137.221.74.32                           0.0%    10   25.5  25.6  25.4  26.1   0.0
  8.|-- core02.dllstx.grandecom.com            10.0%    10   35.8  27.2  25.5  35.8   3.4
  9.|-- 24-155-121-1.static.grandenetworks.net 20.0%    10   31.1  32.6  31.1  42.3   3.8
 10.|-- ae6.aggr01.austtx.grandecom.net         0.0%    10   32.7  34.8  32.2  42.7   4.1
 11.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 03:51:05 UTC
--------------------

MTR:
Start: Wed Dec  5 03:51:05 2018 Blizzard  1.|-- Blizzard                            0.0%    10    0.4   0.3   0.2   0.4   0.0 Blizzard    0.0%    10    0.6   0.6   0.5   0.8   0.0
  3.|-- 137.221.105.14                          0.0%    10    0.5   0.6   0.4   0.9   0.0
  4.|-- 137.221.66.22                           0.0%    10    1.0   0.8   0.6   1.2   0.0
  5.|-- 137.221.83.72                           0.0%    10   25.5  31.1  25.5  61.4  12.1
  6.|-- 137.221.65.66                           0.0%    10   25.7  28.6  25.6  54.2   9.0
  7.|-- 137.221.74.32                           0.0%    10   25.5  25.6  25.3  26.1   0.0
  8.|-- core02.dllstx.grandecom.com             0.0%    10   36.0  27.1  25.4  36.0   3.3
  9.|-- 24-155-121-1.static.grandenetworks.net  0.0%    10   31.3  32.3  31.0  42.0   3.3
 10.|-- ae6.aggr01.austtx.grandecom.net         0.0%    10   32.8  34.8  32.2  42.7   4.1
 11.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 03:51:05 UTC
--------------------

Looking Glass Test (Battlenet Authentication):

TRACEROUTE:
traceroute to 67.198.58.103 (67.198.58.103), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.250 ms  0.255 ms  0.255 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 04:00:32 UTC
--------------------

MTR:
Start: Wed Dec  5 04:00:32 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.2   0.3   0.2   0.3   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 04:00:32 UTC
--------------------

Looking Glass Test (Battlenet Websites):

TRACEROUTE:
traceroute to 67.198.58.103 (67.198.58.103), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.320 ms  0.316 ms  0.317 ms Blizzard(24.105.18.2)  1.084 ms  2.414 ms  2.411 ms
 3  137.221.105.14 (137.221.105.14)  0.617 ms  0.686 ms  0.746 ms
 4  137.221.66.22 (137.221.66.22)  0.627 ms  0.629 ms  0.786 ms
 5  137.221.83.72 (137.221.83.72)  25.726 ms  25.740 ms  25.727 ms
 6  137.221.65.66 (137.221.65.66)  25.455 ms  25.641 ms  25.609 ms
 7  137.221.74.32 (137.221.74.32)  25.380 ms  25.466 ms  25.586 ms
 8  core02.dllstx.grandecom.com (206.223.118.72)  25.652 ms  25.658 ms  25.657 ms
 9  24-155-121-1.static.grandenetworks.net (24.155.121.1)  31.090 ms  31.108 ms  31.097 ms
10  ae6.aggr01.austtx.grandecom.net (24.155.121.118)  43.198 ms  35.569 ms  34.798 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 04:04:27 UTC
--------------------

MTR:
Start: Wed Dec  5 04:04:27 2018 Blizzard  1.|-- Blizzard                            0.0%    10    0.2   0.2   0.2   0.4   0.0 Blizzard    0.0%    10    0.5   0.5   0.5   0.6   0.0
  3.|-- 137.221.105.14                          0.0%    10    0.5   0.5   0.5   0.6   0.0
  4.|-- 137.221.66.22                           0.0%    10    0.6   0.6   0.5   0.6   0.0
  5.|-- 137.221.83.72                          20.0%    10   25.7  25.6  25.6  25.7   0.0
  6.|-- 137.221.65.66                           0.0%    10   25.6  25.5  25.4  25.7   0.0
  7.|-- 137.221.74.32                           0.0%    10   25.4  26.2  25.3  32.6   2.2
  8.|-- core02.dllstx.grandecom.com            20.0%    10   25.5  30.0  25.5  59.0  11.7
  9.|-- 24-155-121-1.static.grandenetworks.net  0.0%    10   31.1  31.3  31.0  32.3   0.3
 10.|-- ae6.aggr01.austtx.grandecom.net         0.0%    10   32.2  32.8  32.1  37.6   1.6
 11.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 04:04:27 UTC
--------------------

This is only happening on my main account (this one). My game froze mid-quickplay yesterday afternoon and I have not been able to log into Overwatch since. My other 2 accounts are logging in just fine. I have tried all of the usual scan/repair, flush DNS, reset winsock, reset drivers.

The same issue happened to my boyfriend’s main account (we live together) but again he can access his other accounts with no problems.

ISP: Grande Communications
Region: Central (Texas)

TRACEROUTE:
traceroute to 67.198.122.37 (67.198.122.37), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  3.007 ms  2.996 ms  2.997 ms Blizzard(24.105.18.2)  2.887 ms  2.916 ms  2.908 ms
 3  137.221.105.14 (137.221.105.14)  2.948 ms  2.951 ms  3.010 ms
 4  137.221.66.22 (137.221.66.22)  2.960 ms  2.966 ms  2.985 ms
 5  137.221.83.72 (137.221.83.72)  321.368 ms  321.380 ms  541.157 ms
 6  137.221.65.66 (137.221.65.66)  26.089 ms  26.239 ms  26.233 ms
 7  137.221.74.32 (137.221.74.32)  25.986 ms  25.481 ms  25.547 ms
 8  core01.dllstx.grandecom.com (206.223.118.111)  26.106 ms  26.243 ms  26.208 ms
 9  ae1-0.aggr08.crchtx.grandecom.net (24.155.121.85)  35.705 ms  35.727 ms  35.730 ms
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 16:31:16 UTC
--------------------

TRACEROUTE:
traceroute to 67.198.122.37 (67.198.122.37), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.287 ms  0.295 ms  0.303 ms Blizzard(24.105.18.2)  0.548 ms  0.638 ms  0.727 ms
 3  137.221.105.14 (137.221.105.14)  0.763 ms  0.933 ms  1.090 ms
 4  137.221.66.22 (137.221.66.22)  0.732 ms  0.756 ms  0.889 ms
 5  137.221.83.72 (137.221.83.72)  348.301 ms  348.316 ms  568.386 ms
 6  137.221.65.66 (137.221.65.66)  25.634 ms  25.923 ms  25.896 ms
 7  137.221.74.32 (137.221.74.32)  25.431 ms  25.508 ms  25.494 ms
 8  core01.dllstx.grandecom.com (206.223.118.111)  25.988 ms  26.026 ms  26.118 ms
 9  ae1-0.aggr08.crchtx.grandecom.net (24.155.121.85)  43.617 ms  43.662 ms  43.666 ms
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *


05/12/2018 16:31:16 UTC
--------------------

PING:
PING 67.198.122.37 (67.198.122.37) 56(84) bytes of data.

--- 67.198.122.37 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



05/12/2018 16:31:16 UTC
--------------------

PING:
PING 67.198.122.37 (67.198.122.37) 56(84) bytes of data.

--- 67.198.122.37 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



05/12/2018 16:31:16 UTC
--------------------

MTR:
Start: Wed Dec  5 16:31:16 2018 Blizzard  1.|-- Blizzard                         0.0%    10    0.2   0.4   0.2   1.3   0.0 Blizzard 0.0%    10    0.6   0.6   0.5   0.9   0.0
  3.|-- 137.221.105.14                       0.0%    10    0.7   0.7   0.6   0.8   0.0
  4.|-- 137.221.66.22                        0.0%    10    0.7   1.3   0.4   5.7   1.5
  5.|-- 137.221.83.72                        0.0%    10   25.7 150.1  25.7 578.2 168.3
  6.|-- 137.221.65.66                        0.0%    10   25.8  27.2  25.6  40.1   4.5
  7.|-- 137.221.74.32                        0.0%    10   25.5  25.6  25.3  26.2   0.0
  8.|-- core01.dllstx.grandecom.com          0.0%    10   26.1  26.0  25.8  26.3   0.0
  9.|-- ae1-0.aggr08.crchtx.grandecom.net    0.0%    10   35.3  35.3  35.2  35.5   0.0
 10.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 16:31:16 UTC
--------------------

MTR:
Start: Wed Dec  5 16:31:16 2018 Blizzard  1.|-- Blizzard                         0.0%    10    0.2   0.3   0.2   0.3   0.0 Blizzard 0.0%    10    0.6   0.6   0.5   0.7   0.0
  3.|-- 137.221.105.14                       0.0%    10    0.6   0.6   0.5   0.7   0.0
  4.|-- 137.221.66.22                        0.0%    10    1.9   0.8   0.5   1.9   0.3
  5.|-- 137.221.83.72                       10.0%    10   25.6 237.8  25.6 469.3 160.7
  6.|-- 137.221.65.66                        0.0%    10   25.6  25.6  25.4  25.8   0.0
  7.|-- 137.221.74.32                        0.0%    10   25.4  25.5  25.3  25.6   0.0
  8.|-- core01.dllstx.grandecom.com          0.0%    10   25.9  26.0  25.8  26.2   0.0
  9.|-- ae1-0.aggr08.crchtx.grandecom.net    0.0%    10   39.0  53.6  35.3  64.8   9.7
 10.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0


05/12/2018 16:31:16 UTC
--------------------

Hey Pockets. I’m using Grande as well in the Austin, TX area and tried everything as you did (except reset drivers). Not sure if it’s just a coincidence or maybe it’s an issue with Grande and Blizzard trying to connect? Game launched for me on the U.S. servers last night after about 8 tries (wasted 15 mins of my time). Hopefully someone on the Blizzard server team looks into this and fixes ASAP. I love Overwatch and it’s been frustrating to not be able to play it when my time i limited as is. And I’m scared to go into a Competitive game because I don’t want to be kicked off the servers.

I hope so too. I just edited my main post, but it happened to my boyfriend’s main as well. Like mine, his other 2 accounts work fine. We live together in Corpus.

I’m so close to gold border, it sucks not being able to play since I have a lot of free time this week :frowning: Blizzard pls help

No change. May actually be a bit worse if anything

Did you do something to get this fixed, Caterpepi? US server is working perfectly for me this afternoon. I’ll update again if I cannot get in later tonight.

I’m also on Grande in Austin and can’t connect. It did this to me once yesterday and after restarting the client it worked. Today I can’t connect at all and it is only to Overwatch. Hearthstone and Diablo both connect with no issues.

Edit: It is also only affecting this account. On the exact same computer with the exact same network connection I am able to log into my second account. This account is the only one unable to connect. This is an issue with Overwatch servers.

Yeah, it’s now broken for me again. Not loading the game. Was working fine earlier this evening!! So frustrating.

Hey all,

We’re currently investigating and gathering data for players affected by an emergent issue. It appears that the Dallas Level 3 node is holding up some of our traffic. We’ve been collecting reports and tests on the World of Warcraft forums already, and have been in communication with ISPs who have agreements with Level 3. We don’t currently have an estimate on when this will be resolved, as we don’t have any peering contracts with Level 3, but we have been hearing you. Thank you for your reports.

-Lantrasau

3 Likes

I want my 50 SR penalty reimbursed back to me, my 1 point endorsement level that was taken away, and have my 10 minute competitive suspension removed from my account pronto. All due to server disconnect. Its called “making the customer whole” when a service fails the customer, causing undue hardship.

I think this qualifies

Same here man
No idea what the hell happened
I tried resetting my password but can’t anything