Iran - Can't join any games after latest update

Punisher-23759 · May 23, 2019, 3:52am

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| ARCHER_D20 - 10 | 32 | 29 | 1 | 2 | 15 | 2 |

| 188.245.224.1 - 15 | 28 | 24 | 8 | 13 | 28 | 10 |

| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |

| 78.38.241.66 - 3 | 42 | 41 | 8 | 11 | 25 | 11 |

| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |

| pr01.eqfr5.blizzardonline. net - 10 | 32 | 29 | 82 | 88 | 103 | 83 |

| ae1-br01-eqfr5.as57976. net - 6 | 36 | 34 | 87 | 93 | 124 | 91 |

| et-0-0-2-br01-eqam1.as57976 . net - 0 | 44 | 44 | 97 | 108 | 190 | 98 |

| et-0-0-31-pe01-eqam1.as57976. net - 15 | 28 | 24 | 87 | 96 | 116 | 87 |

| 137.221.66.43 - 10 | 32 | 29 | 88 | 94 | 114 | 88 |

| 185.60.112.157 - 15 | 28 | 24 | 88 | 94 | 113 | 89 |

|________________________________________________|______|______|______|______|______|______|

Punisher-23759 · May 23, 2019, 3:53am

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| ARCHER_D20 - 4 | 32 | 31 | 1 | 3 | 18 | 1 |

| 188.245.224.1 - 4 | 32 | 31 | 6 | 9 | 21 | 8 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| 78.38.241.74 - 4 | 32 | 31 | 9 | 12 | 25 | 20 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| pr01.eqfr5.blizzardonline. net - 4 | 32 | 31 | 83 | 88 | 102 | 93 |

| ae1-br01-eqfr5.as57976. net - 4 | 32 | 31 | 90 | 94 | 110 | 99 |

| et-0-0-2-br01-eqpa4.as57976. net - 0 | 30 | 30 | 91 | 493 | 2591 | 105 |

| be1-pe02-eqpa4.as57976. net - 4 | 32 | 31 | 91 | 95 | 107 | 99 |

| 185.60.114.159 - 4 | 32 | 31 | 91 | 96 | 111 | 105 |

|________________________________________________|______|______|______|______|______|______|

barhang-2718 · May 23, 2019, 1:57pm

i have same problem and im from iran too

IRSOLDIER-2730 · May 23, 2019, 2:57pm

Still no updates on this issue?

nsgameusa-1769 · May 23, 2019, 3:19pm

Same Here
What about Event ?
did blizzard give us Extra time for playing ?

Zuvykree · May 23, 2019, 11:33pm

4 posts were split to a new topic: Unable to connect to game

Arya-22157 · May 23, 2019, 4:04pm

Same here. I’ll be glad to provide any kind of log if requested.
I was lucky i saw this thread… i thought its my PC playing tricks on me , my poor system , I tried everything on it and its still not fixed… re-installing windows was my next move… but luckily i saw this thread… xD

Arya-22157 · May 23, 2019, 4:06pm

I definitely agree that we should get a few more days of event. I lost a lot of precious playtime during this event

Zuvykree · May 23, 2019, 11:35pm

A post was split to a new topic: Can’t join game

unbroken-21378 · May 24, 2019, 10:01am

After the anniversary update I couldn’t play comp and qp and I still can not !!!
It stucks in map loading and I can do nothing but leaving the match.
Plz fix this issue.

AmoHardy-2937 · May 24, 2019, 10:43am

I have the same exact problem and i’ve already made a topic about it.

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  507 |  507 |    0 |    0 |    7 |    0 |
|                             10.243.1.45 -   16 |  304 |  257 |    2 |  172 | 4352 |   44 |
|                            10.22.26.206 -   15 |  315 |  268 |    0 |  157 | 3005 |  134 |
|                           10.21.251.118 -   11 |  337 |  300 |    0 |  293 | 3954 |   83 |
|                            10.72.72.117 -   13 |  332 |  292 |    0 |  297 | 3284 |  286 |
|                           10.243.34.146 -   16 |  313 |  266 |    0 |  154 | 4045 |  140 |
|                             10.201.60.1 -   18 |  290 |  238 |    0 |  164 | 3909 |   26 |
|                             10.21.21.10 -   12 |  336 |  298 |    0 |  193 | 3912 |   47 |
|                             10.21.21.10 -   21 |  273 |  216 |    0 |  156 | 3050 |   51 |
|           pr01.eqfr5.blizzardonline.net -   15 |  310 |  264 |    0 |  191 | 3904 |  125 |
|              ae1-br01-eqfr5.as57976.net -    7 |  393 |  368 |    1 |  218 | 4085 |  347 |
|         et-0-0-2-br01-eqpa4.as57976.net -   17 |  299 |  249 |    1 |  217 | 3077 |  138 |
|              be1-pe01-eqpa4.as57976.net -   22 |  270 |  212 |    1 |  159 | 3050 |   58 |
|                           10.243.34.146 -   13 |  318 |  277 |    0 |  269 | 4270 |    2 |
|                          185.60.114.159 -    0 |  507 |  507 |    1 |  129 |  641 |  147 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider~~~~

Mizu-21311 · May 24, 2019, 10:44am

Same here

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  776 |  776 |    0 |    0 |    5 |    0 |
|                             100.120.0.1 -   85 |  174 |   27 |    1 |  726 | 4027 |   17 |
|                             172.19.16.1 -   83 |  179 |   31 |    1 |  564 | 3870 |   27 |
|                           172.19.17.209 -   66 |  208 |   72 |    1 |  683 | 4144 |   32 |
|                            172.19.17.17 -   78 |  187 |   43 |    1 |  450 | 4004 |   20 |
|                             172.19.17.2 -   90 |  169 |   17 |   18 |   64 |  652 |  652 |
|                           10.201.177.65 -   79 |  183 |   39 |    1 |  612 | 4025 |   20 |
|                            10.21.212.10 -   77 |  189 |   44 |    3 |  344 | 4037 |   21 |
|                             10.21.21.10 -   75 |  190 |   48 |    1 |  698 | 4177 |  596 |
|           pr01.eqfr5.blizzardonline.net -   74 |  195 |   52 |    2 |  256 | 4119 |   23 |
|              ae1-br01-eqfr5.as57976.net -   80 |  182 |   37 |    1 |  682 | 4052 |  525 |
|         et-0-0-2-br01-eqam1.as57976.net -   63 |  216 |   80 |    0 |  514 | 4106 |    4 |
|           pr01.eqfr5.blizzardonline.net -   69 |  203 |   64 |    0 |  544 | 4026 |   80 |
|                           10.201.177.65 -   49 |  248 |  127 |    0 |  929 | 4071 | 2082 |
|                             172.19.17.2 -   73 |  193 |   53 |    1 |  867 | 4119 |  606 |
|                            172.19.17.17 -   52 |  239 |  116 |    1 |  997 | 4170 |   19 |
|           pr01.eqfr5.blizzardonline.net -   68 |  203 |   65 |    1 |  919 | 4125 |   88 |
|                             172.19.16.1 -   58 |  226 |   95 |    0 |  806 | 4146 |  529 |
|                            10.21.212.10 -   64 |  210 |   77 |    0 |  943 | 4150 |  176 |
|                             172.19.17.2 -   71 |  198 |   58 |    0 |  640 | 4037 |   21 |
|                             172.19.16.1 -   65 |  209 |   75 |    0 |  809 | 4139 |   21 |
|                             100.120.0.1 -   64 |  214 |   78 |    0 |  711 | 4103 |   33 |
|         et-0-0-2-br01-eqam1.as57976.net -   66 |  207 |   72 |    0 |  893 | 4200 |   22 |
|                           172.19.17.209 -   60 |  223 |   90 |    0 |  771 | 4118 |  110 |
|                           172.19.17.209 -   60 |  219 |   88 |    0 |  861 | 4040 |   30 |
|           pr01.eqfr5.blizzardonline.net -   65 |  209 |   75 |    0 |  932 | 4059 |   23 |
|              ae1-br01-eqfr5.as57976.net -   66 |  208 |   71 |    0 |  775 | 4145 |  462 |
|                           172.19.17.209 -   66 |  210 |   73 |    0 |  681 | 4138 |   11 |
|         et-0-0-2-br01-eqam1.as57976.net -   62 |  215 |   82 |    0 |  822 | 4090 |  905 |
|                           172.19.17.209 -   68 |  201 |   66 |    0 | 1027 | 4168 |  933 |
|________________________________________________|______|______|______|______|______|______|~~~~

sam09ft-2316 · May 24, 2019, 1:42pm

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
B68969 - 0	114	114	1	2	6	2
No response from host - 100	22	0	0	0	0	0
10.177.107.65 - 0	114	114	42	75	112	62
10.177.99.67 - 0	114	114	42	52	68	53
No response from host - 100	22	0	0	0	0	0
10.177.99.113 - 0	114	114	48	82	122	101
No response from host - 100	22	0	0	0	0	0
10.137.99.30 - 0	114	114	45	53	71	48
10.137.108.2 - 0	114	114	47	57	92	52
10.137.108.130 - 0	114	114	44	53	72	53
10.21.249.226 - 0	114	114	39	46	68	43
10.21.21.10 - 0	114	114	51	64	84	55
10.21.21.10 - 0	114	114	53	64	80	57
pr01.eqfr5.blizzardonline.net - 32	50	34	131	142	183	147
ae1-br01-eqfr5.as57976.net - 0	112	112	133	312	1279	1216
et-0-0-2-br01-eqam1.as57976.net - 0	114	114	135	156	287	135
et-0-0-31-pe02-eqam1.as57976.net - 0	114	114	133	146	176	133
137.221.66.47 - 0	114	114	134	144	175	145
185.60.112.157 - 0	114	114	131	142	170	136
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Jambrix · May 24, 2019, 4:08pm

Players in Iran,

Has anyone been able to try a different connection, like a mobile hotspot, to see if this will allow you to connect?

You may want to start reaching out to your internet providers as well to see if they can investigate this from their end. The more reports they get the better, so they can determine if it’s widespread or only affecting a certain number of their customers.

IRSOLDIER-2730 · May 24, 2019, 6:09pm

I think it happens to any kind of connection. I personally play with a 4G internet and have problem connecting and my friends play with other internets and still have issues.
Also this doesnt happen to console players and is only happening on PC. Also we never had such problem and it started to happen after the anniversary patch.

Drakuloth · May 24, 2019, 9:39pm

Thus far almost every test we have on this thread so far appears to have massive packet loss issues either at the router itself or between the router and ISP. There may be some kind of problem with the router you have been issued or the infrastructure near your house. Can the rest of you who are having issues please ensure you are running winMTRs for 5-10 minutes and posting the results? We need more tests to see if we can identify a common theme for the problem.

I’d also like to see if you can connect to another region. Before clicking “Play” on battle.net, change the “Region” drop down to another region. Are you able to connect to any other game regions aside of your normal region? (I assume you normally play in EU?)

IRSOLDIER-2730 · May 25, 2019, 2:25am

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| homerouter .cpe - 0 | 447 | 447 | 0 | 0 | 1 | 0 |

| No response from host - 100 | 90 | 0 | 0 | 0 | 0 | 0 |

| 10.195.106.129 - 0 | 447 | 447 | 16 | 57 | 197 | 37 |

| 10.195.97.84 - 0 | 447 | 447 | 16 | 30 | 144 | 37 |

| No response from host - 100 | 90 | 0 | 0 | 0 | 0 | 0 |

| 10.195.97.113 - 0 | 447 | 447 | 14 | 50 | 91 | 33 |

| No response from host - 100 | 90 | 0 | 0 | 0 | 0 | 0 |

| 10.185.99.142 - 0 | 447 | 447 | 14 | 31 | 142 | 36 |

| 10.185.98.1 - 0 | 447 | 447 | 13 | 31 | 138 | 31 |

| 10.185.98.6 - 0 | 447 | 447 | 15 | 29 | 148 | 31 |

| 10.21.251.114 - 0 | 447 | 447 | 14 | 30 | 152 | 22 |

| 10.21.41.12 - 0 | 447 | 447 | 26 | 41 | 151 | 48 |

| 10.21.41.12 - 0 | 447 | 447 | 22 | 36 | 139 | 50 |

| pr01.eqfr5.blizzardonline .net - 0 | 447 | 447 | 100 | 116 | 235 | 115 |

| No response from host - 100 | 90 | 0 | 0 | 0 | 0 | 0 |

| et-0-0-2-br01-eqam1.as57976 .net - 0 | 447 | 447 | 102 | 126 | 281 | 142 |

| No response from host - 100 | 90 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

i also tried the other regions and they worked fine.just played some matches and none of them got stuck in loading today. im so confused that if its fixed now or i just didnt get stuck by luck since it happens sometimes not always

Agamer-11670 · May 25, 2019, 6:34am

do you have any news ? because i have to play 5 match with -75 xp !

pleas fix that problem …

thanks

Arya-22157 · May 25, 2019, 6:43am

Does it help that I point it out i’ve seen this problem sometime before this. I’m having this problem now in game after the update but i had it in the Test servers ever since the workshop got there… At the time which i had the problem in Test Servers I never had issues in the normal server. It just became a problem in the stable server after the last update which added the workshop and the event.

Arya-22157 · May 25, 2019, 6:51am

I had it on Test Servers after the workshop patch there. And Its not just happening on one connection or one router. i tried other networks and different systems and it randomly happens. Its not happening 100% of the time on any system i tried. its only on some of the matches. But that makes the game stressful enough… i don’t know if i’m going to run into the problem next match… am i going to lose endorsement points? and i’m afraid to play comp and get punished as a deserter…