Same here. Ontario. started getting put into Brazilian servers since yesterday night and as of this morning. 200+ ping. When doing LFG with NA people I’m getting 300+ ping.
2 Likes
yea, canadians should keep commenting on this thread so blizzard will notice it and hopefully try to resolve the issue…
I have a friend in Canada and he said he logged off last night due to lag spikes he wanted to Trouble Shoot. The other friend from Canada didn’t mention anything. ORD1 SOrry, I myself am having spikes from 30 to 40-50’s and it’s unusual.
Played a LFG game hoping it would fix the issue. Have people on my team from USA (New York and surrounding States mostly). They all have ~60 ping, but my ping is actually a bit worse than the solo games, its now ~300ms (was 200-250 in solo queue). And yes, the other Canadians I have been playing with (Ontario, Quebec) are all reporting the same thing.
1 Like
Something on Blizz end is screwed up since yesterday night. Ppl in my discord (Canadians) are reporting the same thing.
This is a good start. Everyone please add a WinMTR to this thread so Blizzard can look into it. Blizzard Support - Running WinMTR (Post with the </> icon and put spaces in links to avoid the forum saying you can’t post links)
Howdy!
We are currently looking to multiple routing issues impacting users in the US and Canada. Bell ISP appears to be one of the main ISPs impacted but others ISPs along the route may as well. Our teams are looking into it!
The WinMTR is a good idea if you have a moment! Run it for 10 minutes and post the results back here.
Thank you.
5 Likes
Bell & MTS are experiencing a lot more latency… (as far as I know)
Attatched is my WinMTR log. Please note that while this happens to be connected to ‘ord1’, it is equally likely when I connect to a game that it will be a different server, something along the lines of ‘sae’ and ‘pa-something’, sorry I don’t fully remember.
<|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 207.35.65.33 - 0 | 615 | 615 | 0 | 0 | 0 | 0 |
| 10.55.55.121 - 0 | 615 | 615 | 0 | 0 | 20 | 0 |
| tcore3-hamilton14_0-9-0-0.net.bell.ca - 0 | 615 | 615 | 71 | 75 | 80 | 75 |
| tcore3-toronto12_bundle-ether19.net.bell.ca - 0 | 615 | 615 | 72 | 75 | 80 | 74 |
| tcore3-vancouver_hundredgige0-1-0-0.net.bell.ca - 0 | 615 | 615 | 71 | 75 | 79 | 73 |
| tcore3-seattle_hundredgige0-5-0-0.net.bell.ca - 0 | 615 | 615 | 72 | 74 | 76 | 75 |
| bx2-paloalto01_xe5-3-0.net.bell.ca - 0 | 615 | 615 | 72 | 74 | 140 | 72 |
| 198.32.176.64 - 0 | 615 | 615 | 72 | 72 | 112 | 73 |
| i-92.paix-core02.telstraglobal. net - 0 | 615 | 615 | 72 | 73 | 79 | 72 |
| i-10107.sydp-core03.telstraglobal. net - 0 | 615 | 615 | 290 | 291 | 296 | 291 |
| i-0-1-0-0.sydp10.bi.telstraglobal. net - 0 | 615 | 615 | 290 | 290 | 332 | 291 |
| unknown.telstraglobal. net - 0 | 615 | 615 | 259 | 260 | 279 | 260 |
| et-0-0-48-br01-eqsy4.as57976. net - 0 | 615 | 615 | 244 | 246 | 318 | 244 |
| 137.221.65.96 - 0 | 615 | 615 | 246 | 247 | 341 | 246 |
| xe-0-0-1-1-br02-eqch2.as57976. net - 0 | 615 | 615 | 246 | 249 | 404 | 246 |
| et-0-0-29-br01-eqch2.as57976. net - 0 | 614 | 614 | 244 | 258 | 1758 | 252 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 124 | 0 | 0 | 0 | 0 | 0 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider>
So far, every canadian I met playing overwatch as of the past 2 days have been connecting to brazilian servers. If you are canadian, ask in game if it’s a brazilian server. Then come back and reply to this thread… 
(everyone is connecting to the brazilian servers from canada, as far as i know)
2 Likes
Again, I am in Manitoba Canada, with Bell MTS internet. Server: 18.231.149.81 [sae1]. There doesn’t seem to be an attach option, so I am going to just paste the results here. I also cannot put links in posts, so I replaced some . with [dot]
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| SAGEMCOM - 0 | 1058 | 1058 | 0 | 0 | 4 | 0 |
| wnpgmb016qw-ppp-248-1.dynamic.bellmts[dot]net - 50 | 355 | 180 | 16 | 16 | 24 | 16 |
| wnpgmb010ew-gr01-be31.as7122[dot]net - 0 | 1058 | 1058 | 16 | 16 | 63 | 16 |
| dis12-winnipeg32_9/3/0.net.bell.ca - 0 | 1058 | 1058 | 15 | 16 | 63 | 16 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| ix-ae-9-0.tcore2.tnk-toronto.as6453[dot]net - 0 | 1058 | 1058 | 53 | 54 | 101 | 53 |
| if-ae-8-2.tcore1.ct8-chicago.as6453[dot]net - 0 | 1058 | 1058 | 62 | 63 | 120 | 65 |
| if-ae-26-2.tcore2.nto-new-york.as6453[dot]net - 3 | 956 | 930 | 64 | 66 | 95 | 74 |
| if-ae-12-2.tcore1.n75-new-york.as6453[dot]net - 0 | 1058 | 1058 | 61 | 63 | 109 | 63 |
| 66.110.96.157 - 0 | 1058 | 1058 | 73 | 75 | 130 | 74 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| 54.240.244.42 - 0 | 1058 | 1058 | 189 | 194 | 244 | 190 |
| 54.240.244.166 - 0 | 1058 | 1058 | 206 | 212 | 271 | 220 |
| 54.240.244.175 - 1 | 1054 | 1053 | 189 | 191 | 236 | 191 |
| 54.240.244.9 - 1 | 1054 | 1053 | 189 | 193 | 248 | 189 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 211 | 0 | 0 | 0 | 0 | 0 |
Southwestern Ontario experiencing the same thing 200+ latency on American server and 300+ on PTR.
Hi,
Steady 30ms to a steady 157ms in game since last night. Bell Canada users from Montreal, Quebec, Canada
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mynetwork - 0 | 718 | 718 | 0 | 0 | 30 | 0 |
| 10.11.19.25 - 0 | 718 | 718 | 1 | 5 | 51 | 11 |
| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |
|tcore3-montreal01_hundredgige1-6-0-3.net.bell.ca - 1 | 695 | 689 | 1 | 6 | 39 | 2 |
| dis3-montreal01_0-3-0.net.bell.ca - 0 | 718 | 718 | 1 | 2 | 41 | 2 |
| tcore3-montreal01_1-10-0-1.net.bell.ca - 1 | 707 | 704 | 78 | 84 | 121 | 80 |
|tcore3-toronto47_bundle-ether33.net.bell.ca - 1 | 707 | 704 | 79 | 81 | 110 | 83 |
|tcore3-vancouver_hundredgige0-9-0-0.net.bell.ca - 1 | 707 | 704 | 79 | 81 | 105 | 80 |
|tcore3-seattle_hundredgige0-5-0-0.net.bell.ca - 1 | 707 | 704 | 78 | 80 | 105 | 82 |
| bx2-paloalto01_xe5-3-0.net.bell.ca - 1 | 707 | 704 | 78 | 81 | 147 | 79 |
| 198.32.176.64 - 1 | 707 | 704 | 79 | 80 | 143 | 80 |
| i-92.paix-core02.telstraglobal. net - 1 | 707 | 704 | 79 | 81 | 102 | 81 |
| i-10107.sydp-core03.telstraglobal. net - 1 | 708 | 705 | 297 | 299 | 324 | 299 |
| i-0-0-0-1.sydp10.bi.telstraglobal. net - 1 | 708 | 705 | 296 | 297 | 341 | 298 |
| unknown.telstraglobal. net - 1 | 708 | 705 | 297 | 298 | 328 | 298 |
| et-0-0-48-br01-eqsy4.as57976. net - 1 | 711 | 709 | 251 | 254 | 351 | 252 |
| 137.221.65.96 - 1 | 708 | 705 | 250 | 253 | 336 | 251 |
| xe-0-0-1-1-br02-eqch2.as57976. net - 1 | 708 | 705 | 250 | 255 | 652 | 252 |
| be2-pe01-eqch2.as57976. net - 1 | 711 | 709 | 251 | 252 | 279 | 252 |
| 24.105.62.129 - 1 | 711 | 709 | 251 | 252 | 280 | 252 |
|________________________________________________|______|______|______|______|______|______|
Same here, been getting 160 ms no matter what I do. 
2 Likes
I queued a quick play game and I asked what servers was I playing on. Everyone responded with SA and some players said Sao Paulo. I also found another Canadian player complaining about his latency being at 150+.
Currently having 250 ms + on all servers except for Brazil.
Bell Canada in Ottawa, Ontario.
Please kick Bell in the butt.
1 Like
Manitoba, Canada player here! I’ve logged in to two separate accounts, and both experienced the same 188ms to 202ms delay consistently. When asking in-game, I was told I’m on SA servers. Would really like this to be resolved ASAP, as I’d LOVE to be able to play more during this event period. Also really hope that blizzard may even extend the event period as a result of these server connection issues.
As I stated before, it is not our fault for getting a high latency, I hope it isn’t blizzards fault either, but hopefully the issue will be resolved by today? All Canadians are experiencing the same issue Sask - all the way east. All we can do is comment on this as Nicole told me, it’s pretty obvious something is wrong with our Canadian servers re-directing us to some South American servers, just wait and hope Blizzard can see the obvious, as we all have.
Its not blizz its Bell and I think this could be a while…
1 Like
It is not only bell, it is all other internet providers in Canada throughout Sask to the east.