Wait yeah I’m trying to connect to Americas
Oh yay thank you! Its good to know that you guys have acknowledged the recent new reports about this, honestly just having clear communication and being in the loop knowing you’re on it helps heaps!
My region in the Battle Net Client says Ameicas, but pretty sure id be on the OCE servers because I’m connecting from Australia
EDIT: for clarity for others reading this, Nicole doesn’t work for Blizz but she’s helping collate posts and get all the infos to them 
Americas is the main region, but OCE is a sub category within it to make people from Australia and New Zealand (maybe more) connect with less than 200ping
I don’t work at Blizzard, I’m just gathering data to help speed the proceed along for troubleshooting. Especially if it’s affecting an entire region.
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Nah thats cool, Im just glad someones trying to help haha I guess I just wanted to shout out ty for noticing 
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Ermm, yep same issue here. It takes me to the main menu and after that I can’t seem to join a lobby or even the training map. I play on Americas PSE1. Sorta had a mini panic attack because I thought someone else was logging into my account cause I kept getting logged out. Glad to see I’m not the only one with the problem.
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Playing on NA region
edit: i can’t load up a custom game to get the network stats, it just boots me off seconds after launching
edit2: managed to get the following info in a ~20 second custom game
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| Fios_Quantum_Gateway.fios-router.home - 0 | 76 | 76 | 0 | 0 | 4 | 1 |
| 24.105.47.72 - 0 | 76 | 76 | 5 | 8 | 46 | 8 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
2 Likes
The WinMTR instructions page doesn’t show the relevant IP’s for OCE servers which is a sub-category to the NA servers and I can’t get into the game to check IP’s manually as it disconnects like everyone else
mine and my husbands are both the americas, we are both having the same issue thankfully we were only playing quick play
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I don’t see an IP address for East Coast. Please see below for WinMTR test results for the 24.105.30.129 (US West) and 24.105.62.129 (US Central) servers. Tests were run for roughly 3 minutes.
24.105.30.129 (US West)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % Sent Recv Best Avrg Wrst Last Fios_Quantum_Gateway.fios-router.home - 0 172 172 0 0 4 0 24.105.30.129 - 0 172 172 5 8 72 8 ________________________________________________ ______ ______ ______ ______ ______ ______ WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
24.105.62.129 (US Central)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % Sent Recv Best Avrg Wrst Last Fios_Quantum_Gateway.fios-router.home - 0 93 93 0 0 2 1 24.105.62.129 - 0 93 93 5 8 73 11 ________________________________________________ ______ ______ ______ ______ ______ ______ WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I’m not really sure if this is right, but it’s the ip for central americas?
I connect to PSE1 which is supposed to be a Singaporean server?
I’ll throw in my results too, just in case. Idk how to edit, new to forums.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.240.0.1 - 0 | 459 | 459 | 0 | 0 | 1 | 0 |
|14.141.145.89.static-Bangalore.vsnl.net.in - 0 | 459 | 459 | 1 | 1 | 37 | 1 |
| 172.31.47.5 - 0 | 459 | 459 | 16 | 16 | 53 | 16 |
|ix-ae-0-100.tcore2.mlv-mumbai.as6453.net - 0 | 459 | 459 | 16 | 16 | 56 | 16 |
| if-ae-2-2.tcore1.mlv-mumbai.as6453.net - 0 | 459 | 459 | 138 | 139 | 157 | 139 |
|if-ae-5-2.tcore1.wyn-marseille.as6453.net - 0 | 459 | 459 | 136 | 137 | 156 | 137 |
|if-ae-8-1600.tcore1.pye-paris.as6453.net - 0 | 459 | 459 | 131 | 132 | 148 | 132 |
| if-ae-11-2.tcore1.pvu-paris.as6453.net - 0 | 459 | 459 | 140 | 140 | 159 | 141 |
| No response from host - 100 | 92 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 92 | 0 | 0 | 0 | 0 | 0 |
| BLIZZARD-EN.ear3.Washington1.Level3.net - 0 | 459 | 459 | 216 | 219 | 330 | 267 |
| No response from host - 100 | 92 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-2-br01-eqch2.as57976.net - 58 | 140 | 59 | 0 | 241 | 441 | 245 |
| be1-pe02-eqch2.as57976.net - 0 | 459 | 459 | 222 | 222 | 226 | 222 |
| 24.105.62.129 - 0 | 459 | 459 | 227 | 227 | 230 | 227 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud ProviderMe and my friends’ve been experiencing this too. I play on NA servers from Singapore, but I’m not sure what server I play on.
Edit: we’ve been experiencing this for about 3 or more days now.
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Yeah, another thread mentioned this has been going on for weeks - I too have noticed players leaving game heaps more frequently, assuming via DCs due to the volume, over the past few weeks to months.
I can’t tell if I’ve just been unaffected until now, if its getting worse, or if its something else (I’ve seen DCs in game, but never ones where it boots me out sitting idle in the main menu, not even queued for a match or doing anything)
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If anyone has an ongoing issue (more than a week) it is probably not the same as the issue affecting the majority of people in this thread. There are also players on the other game forums discussing this same issue today. I’m confident they are already looking into it, but it wouldn’t hurt to open a few tickets to get things rolling.
Edit: Referenced OP in this reply, but the thread was split off from the original post.
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Playing on NA from OCE - Using the OCE IP:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mygateway.gateway - 0 | 145 | 145 | 2 | 2 | 9 | 2 |
| gateway.qb09.brisbane.asp.telstra.net - 0 | 145 | 145 | 14 | 20 | 76 | 15 |
| 203.50.25.22 - 0 | 145 | 145 | 15 | 17 | 39 | 16 |
|bundle-ether20.ken-core10.sydney.telstra.net - 0 | 145 | 145 | 29 | 31 | 38 | 31 |
|bundle-ether1.oxf-gw10.sydney.telstra.net - 0 | 145 | 145 | 30 | 31 | 40 | 32 |
|bundle-ether1.sydo-core04.sydney.reach.com - 0 | 145 | 145 | 29 | 31 | 39 | 32 |
| i-91.sydo10.telstraglobal.net - 0 | 145 | 145 | 29 | 31 | 39 | 31 |
| unknown.telstraglobal.net - 0 | 145 | 145 | 30 | 34 | 88 | 32 |
| et-0-0-48-br01-eqsy4.as57976.net - 0 | 145 | 145 | 29 | 35 | 148 | 31 |
| et-0-0-0-pe01-eqsy4.as57976.net - 0 | 145 | 145 | 29 | 33 | 94 | 32 |
| 137.221.66.133 - 0 | 145 | 145 | 29 | 31 | 38 | 31 |
| 37.244.40.21 - 0 | 145 | 145 | 30 | 31 | 36 | 32 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provideri had opened a ticket and was told to do trouble shooting and delete my virus program to correct the issue when i haven’t had an issue with them before then they told me to post on the forums to get the word out there and then marked my ticket as resolved before i got to say anything else they let me know i wasn’t the only one with the issue…
do i still open another ticket though?
i feel it would be a waste of my time if i get the same response…
Thats fair, I wasn’t sure but tonight’s thing does feel different to the ongoing disconnects (like in being DCed from main menu / not even in a game, but it did have the error OP described of “Connection Lost” and inability to stay connected).
Thanks for helping to gather all the info, hopefully they can work it out sooner with all that extra stuff you gathered
Forgot to say I had tried raising it but just got the generic link that takes you to a page to check your internet connection, yada yada, then tells you to go to forums lol
Hi, I was playing and now I am not. I would like to play the game again. Thank you.
3 Likes
Story of all the people here.
1 Like