This started yesterday. I’m not really sure where to begin, but here:
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In the Blizzard Launcher, the banners (e.g. most recent patch, hero video) are replaced by small white boxes below the options bar. Clicking on said option boxes does nothing. This applies to all Blizz games, including ones that I do not own. No profile pictures show up, either for me/friends, or to select new ones.
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In Heroes, again, no profile pictures show up. Additionally, the quest button, shards, gems, and boost buttons are locked up/greyed out (even though I just got a 1 day boost, so that should be active). No heroes show up in the select area for QM and AI, and if I swap from there to say, brawl, the picture for brawl is all white. No gamemode will let me queue up.
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It may be worth mentioning that this is INCONSISTENT, since yesterday, for no reason I could see after a bunch of starts, the game worked PERFECTLY NORMALLY for that start, and that one only. Have had 0 luck as of today trying to get it to work again.
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This issue also seems to be connected to other problems on my windows pc, where certain icons are defaulted out, and in Steam random store game banners are replaced with the “broken image” icon.
I have fully uninstalled and reinstalled the Blizzard Launcher and Heroes (though the latter is still downloading the last bits at the moment). I have checked for updates, and my pc is supposedly up to date. I’ve updated drivers to the best of my knowledge, I have run virus/malware scans. I have no idea what is happening/what I’m doing wrong. Any advice appreciated, even if you think I need to redo certain steps.