Voice Chat not avaiable

Since the Imperius update, I couldn’t use the voice chat. The voice settings doesn’t even appear in options anymore, and there’s no option to join for either voice chats. I used it before the update, but now I can’t.

Raecchi,

Since the game has updated today, are you still having this issue?

Sadly yeah, I’m still having this issue.

Raecchi,

Try renaming your Heroes of the Storm folder, located in your Documents folder. In addition to that, reset your In-Game Options.

Resetting In-Game Options

I did both options, and I still have the issue.

you will need to post your DXDiag so that anyone trying to help knows what kind of hardware is on your PC.


We’ll want that DxDiag that Morogath mentioned. And in case its not listed, please also get us info on what headset\mic you’re using as well as your motherboard model. You can get the motherboard model by running this command in the command prompt:

wmic baseboard get product,Manufacturer,version,serialnumber