i am getting sub 50fps in fights on lowest settings and only 90 when just laning. Which is weird because before upgrading to my 7800x3d i was getting 200fps on high settings with my 3600x.
Make sure that the display you are playing on is connected to the 5700xt discrete GPU, and not the motherboard 7800X3D IGPU.
Check resource usage while playing, especially when frame capped. Maybe check temperatures and other throttle indicators in case there is a hardware issue with the system such as improperly installed cooler.
cpu is running at 48c, my displayport is connected to my gpu and not the motherboard. When i check resource manager the game only uses 2 of my cores while the rest are at 0%
And GPU? Since those numbers seem what I would expect from the CPU side.
What OS are you on?
If you’re on windows, check that the game is added in Radeon Software and Graphics Settings in System (Check High Performance or Specific GPU.)
Which Driver are you running?
Had similar issues before, and the 5700 XT + 3800x that was used at that time, could go between sub 20fps and then just blasting through 500fps+ - Turns out it was just the refreshrate of the monitor in HotS was “Default”, which was not the default that was used regularly.
It defaulted to like 144hz instead of 60hz and then the monitor just flipped back and forth while the graphics card and processor were like “Well, this is our life now”
Make sure the resolution and the refreshrate are correct, try enabling vsync and see if it helps.
Have you updated your chipset and GPU drivers?
They contain a package with power settings for your CPU that need to be reinstalled when switching CPU:s (If you dont provision it through package management, which would still need to be altered due to the large difference between the 3000 series and 7000 series, especially the x3D models)
Most likely though it sounds like it’s not being registered as a D3D game - Try going into your install directory for HotS (C:\Games\Heroes of the Storm as an example)
Open the versions folder and the folder that was most recently modified. Add the containing executable to Radeon Software manually and try.
Whatever OS you’re using, have you tried whitelisting the application in your AV?
Exploit protection (CFG, DEP, ASLR, SEHOP) in Windows ruins performance in some (well, alot) games.
This can be adjusted by going into Security, app & browser control → exploit protection → Program settings → Add Exclusion → Add program either by name or direct it to the files.
It’s quite hard to troubleshoot since the information is limited, do you get any errors in the logs located at “:\Users\Documents\Heroes of the Storm\GameLogs”
Most likely it’s something simple like not being added/recognized by OS/Driver, or just a simple filecheck.
Sysinfo would be great if you still need help 
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Host Name: DESKTOP-5NHHJ87
OS Name: Microsoft Windows 11 Home
OS Version: 10.0.22631 N/A Build 22631
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization:
Product ID: 00326-10000-00000-AA228
Original Install Date: 22/01/2024, 7:58:52 AM
System Boot Time: 2/06/2024, 2:36:45 AM
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B650M DS3H
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 25 Model 97 Stepping 2 AuthenticAMD ~4201 Mhz
BIOS Version: American Megatrends International, LLC. F2, 27/09/2022
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume3
System Locale: en-au;English (Australia)
Input Locale: en-us;English (United States)
Time Zone: (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Total Physical Memory: 32,502 MB
Available Physical Memory: 23,172 MB
Virtual Memory: Max Size: 47,862 MB
Virtual Memory: Available: 36,996 MB
Virtual Memory: In Use: 10,866 MB
Page File Location(s): C:\pagefile.sys
D:\pagefile.sys
Domain: WORKGROUP
Logon Server: \DESKTOP-5NHHJ87
Hotfix(s): 4 Hotfix(s) Installed.
[01]: KB5037591
[02]: KB5027397
[03]: KB5037771
[04]: KB5037663
Network Card(s): 1 NIC(s) Installed.
[01]: Realtek Gaming 2.5GbE Family Controller
Connection Name: Ethernet
DHCP Enabled: Yes
DHCP Server: 192.168.178.1
IP address(es)
[01]: 192.168.178.25
[02]: fe80::56e4:362e:b0e1:e6f1
[03]: fd00::a896:8b96:76a1:8bd1
[04]: fd00::a60a:7350:445c:163d
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
thats my sysinfo, the game was already added to radeon settings and i added the inbound and outbound rule for my firewall.
I dont think its recognizing my gpu because this is what i get in the gamelogs
GFX 02:58:24.345 ====================================================================================================
GFX 02:58:24.345 Heroes of the Storm (B92264)
GFX 02:58:24.345
GFX 02:58:24.345 Executable C:\Games\Heroes of the Storm\Versions\Base92264\HeroesOfTheStorm_x64.exe
GFX 02:58:24.345 -sso=1 -launch -uid heroes
GFX 02:58:24.345 Parent Executable \Device\HarddiskVolume5\Games\Heroes of the Storm\Support64\HeroesSwitcher_x64.exe
GFX 02:58:24.345 Grandparent Executable \Device\HarddiskVolume5\Program Files (x86)\Battle.net\Battle.net.exe
GFX 02:58:24.345 LocalTime 2024-06-02 02:58:24.345
GFX 02:58:24.345 franc
GFX 02:58:24.345 DESKTOP-5NHHJ87
GFX 02:58:24.345 <Exe.Architecture> x86_64
GFX 02:58:24.345 2.55.5.92264
GFX 02:58:24.345 B92264
GFX 02:58:24.345 branches/Heroes.55
GFX 02:58:24.345 649858
GFX 02:58:24.345 <Locale.Assets> enUS
GFX 02:58:24.345 <Locale.Data> enUS
GFX 02:58:24.345 <Locale.Install> enUS
GFX 02:58:24.345 AUS
GFX 02:58:24.345 2.35.1.8741
GFX 02:58:24.345 TelemetrySessionId 7E031790-EEE0-489A-B8F0-B000E178E857
GFX 02:58:24.345 ====================================================================================================
GFX 02:58:24.344 DXGI: Available
GFX 02:58:24.349 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 02:58:24.463 Adapter “AMD Radeon RX 5700 XT” Vendor 0x4098 Device 0x4098
GFX 02:58:24.463 Adapter “Microsoft Basic Render Driver” Vendor 0x5140 Device 0x5140
GFX 02:58:24.463 Skipped adapter “Microsoft Basic Render Driver” because no outputs
GFX 02:58:24.463 Attempting D3D11 device creation on “AMD Radeon RX 5700 XT”
GFX 02:58:24.526 Device creation success.
GFX 02:58:24.527 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 02:58:24.527 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 02:58:24.527 Initialized D3D11 GraphicsDevice: AMD Radeon RX 5700 XT (Driver Version: 0.0.0.0, VRAM: 8150MB, SVMEM: 16250MB).
GFX 02:58:24.527 Setting up swap chain.
GFX 02:58:24.527 Windowed mode.
GFX 02:58:24.528 Hardware Depth Sampling: Available
GFX 02:58:24.541 Resource Cache Override Variable: 0MB
GFX 02:58:24.541 Resource Cache: 2048MB Win64 (32501MB Physical, 16514MB Process Virtual)
GFX 02:58:24.541 Resource Cache Sound: 460MB
GFX 02:58:24.541 Resource Cache Common: 450MB
GFX 02:58:24.541 Resource Cache Texture Max: 1500MB
GFX 02:58:26.034 PerfNotifiers initialized
GFX 02:58:26.109 Setting up swap chain.
GFX 02:58:26.109 Windowed mode.
GFX 02:58:26.112 Setting up swap chain.
GFX 02:58:26.112 Windowed mode.
GFX 02:58:26.120 Resource Cache Texture: 450MB
GFX 02:58:26.120 Resource Cache Texture Used: 0MB
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