User account reseted

hello, I entered to the game with my account and this account was reseted, in this case I have no progress with my characters. no gold no gifts, no experience, I want to know why this happened.

yesterday I played with no problems and today 04/03/2020, I have nothing in my heroes of the storm account, what can I do with this??

Hey there,

It looks like you may be logging in with a different email than the one used to register the account. Please be sure to log out and double check the email used for login.

I do hope this info helps. If there’s anything else you might need just let us know.

Idk I don’t think reseted right in your sentences isn’t it just reset

did you accidentally log into the wrong region?