Unlocking Temporarily Unavailable

Opened and suddenly getting this message. The game won’t allow me to use any of game features. What is going on?

Howdy!

This error is often related to a connection issue. For troubleshooting we recommend the following actions be taken:

  1. Power Cycle the home network’s modem and router to refresh the connection to the Internet Service Provider(ISP) and to all the devices on the network following the steps Here.

→ Once the network is back online flush your DNS cache using the commands Here.

  1. Make sure any anti-virus or firewall software on the system is fully setup to exclude the Blizzard app and Heroes of the Storm.

We have seen this issue resolved by waiting, give it a few minutes see if everything loads.

Thank you!

Thx for the response. Although I tried different method and somehow it worked.

All I had to do is simply switch the region and reconnect.

Thanks for sharing! :smiley: Happy to see it’s resolved!