Unexpected fatal error


#1

Hi,

Hope everything is fine, everytime I try to launch the Heroes of the Storm as soon as I hit the Play button it kicks me out and show the following message/ report.

E3055456-44CE-413A-B240-146FDF1FD2CA

Can you please help me on this? Thanks


#2

Hey, oblivion! The crashes are related to the graphics. This could be due to drivers, overlays, settings, or potentially hardware related causing the crash.

Try disabling the Nvidia In-game Overlay, and the driver settings and in-game settings.

If it continues, gather a DxDiag file. Copy and paste the text file created and paste it between two ~~~ like so:

~~~
DxDiag Here
~~~