Unable to join the US server

I don’t know why my game can’t join servers in the America, but when I play with my friends in Europe there is no problem at all. When I change back to the American server it shows that the Heroes of the Storm file is corrupted, but I am still able to play the European server normally.

here is the code: 673359DB-D4EC-4040-A9E4-BCB5FA62B624

That crash shows that your settings data for Heroes of the Storm has been corrupted. Likely due to Onedrive management of the folder where that data is stored.

Onedrive can interfere with and corrupt the settings data for Heroes of the Storm. This can happen if Onedrive is set to manage the folder where the settings variables reside in your Documents folder for Windows.

  1. Open Onedrive (re-enable if you disabled it)
  2. Go into settings and deselect the Heroes of the Storm Folder under documents so that Onedrive does not try to manage them.
  3. Exit/close/disable Onedrive
  4. Open the documents folder for your user in File Explorer(Right click Windows start, choose File Explorer)
  5. Delete the Variables.txt under Heroes of the Storm)
  6. Empty the recycle bin and retest the game.

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