Skins and mounts unselectable after Hogger patch

my “Leorics Phantom” mount is “owned” in collections, but is unavailable to even select in my loadouts. please help!

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1 Year, 2 Months, 22 Days since Leoric’s Phantom horse mount has gone missing for all players in the loadout. (December 1st, 2020 / Hogger patch)…

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1 Year, 3 Months, 10 Days since Leoric’s Phantom horse mount has gone missing for all players in the loadout. (December 1st, 2020 / Hogger patch)…

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1 Year, 4 Months, 1 Day since Leoric’s Phantom horse mount has gone missing for all players in the loadout. (December 1st, 2020 / Hogger patch)…