Question about queue time in SL

What does it mean if the supposing timer says 50-100 sec on average, but your actual queue time is tripled?

It’s just an estimate based on people queueing at the moment or something like that. If 10 people get a game or people cancel queue, the estimate should be higher, but I guess it doesn’t update fast enough, that’s why it usually takes longer.

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an average is the middling value in a series of numbers, usually expressed as the sum of the values divided by the amount of values.

If 5 people wait 300 and the other 5 wait 2 seconds, that’s an average of 151 seconds for 10 players.

One person could wait 1000 seconds if the other 9 have a wait time of 1and bring the ā€˜average’ down to 101 seconds. Since people join the queue at different times, and typically only need that last person to finally fill the match, the averages can get skewed and seem ā€˜fine’ despite some people complaining how long one wait has been, while the other people profess how surprisingly short their wait is.

People generally don’t consider that experiences could possibly differ from their own and neglect that multiple perspectives could be ā€˜true’ altogether.

However, the sum/division of all values is only one form of an ā€œaverageā€, called the ā€˜mean’. That’s usually set as a trio as ā€˜mean, median, mode’, which all have various ways of expressing different middling figures, but are still not the only ways of generating an ā€˜average’ of something. Without a range of the values expressed, ā€˜average’ doesn’t mean much.

ā€œAverage wait timeā€ is typically only indicated by games that come to completion, so if people reset their queue, or leave the game and don’t get matched, then those values won’t influence the average wait time. It is possible that a different formula for the ā€˜average’ could better indicate the estimated wait time, but it’s not like people actually care enough to ask how long other people waited in the queue, they’re just unhappy if their wait exceeds the estimation, at which point, perhaps the game should tack-on a buffer so all matches end up ā€˜below’ the ā€˜average’ and thus exceed expectations and people can feel magical that their games filled so ā€˜quickly’.

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It’s prob averages with everyone in all servers.

Australia is 1500+ guaranteed but average is always says around the 200 mark. That’s why I always think it’s average for all servers combined not just your region/ping.

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if it was an average of all regions, then the display would be the same for all regions at any given time. It’s almost like there’s some sort of explanation on the number divergence already posted or something…

no need to be a smart as.s and passive aggressive about what I wrote.

Explain the 1500+ seconds with an average of 200 wait time.

Also ARAM is can be 800+ and both teams guaranteed 4 x AI cause there’s not enough players with my latency to join the game, yet aram will say around 50 seconds average to find a game.

There are obviously certain regions / latency areas that are combined for me to see such low numbers, but I wait a very long time.

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They’re not. If you change servers the estimate wait time changes a lot as well. I’m from Brazil and play on Brazil server, but sometimes I change to US to play with other friends/people from the forums and the estimate time changes a lot.

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Means the game is poor at averaging out its wait time and you should never expect it to be right

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Let me give you some primary data from my end.

I have tested Options > Language and Region > Preferred Game Server. Mind you I restarted the game each time I changed server.

Results at 9:38pm AEST
ARAM
Australia: (Ping: 0ms), average wait time 49s
North America: (Ping: 156ms), average wait time 51s
Singapore: (Ping: 135ms), average wait time 48s
Brazil: (Ping: 328ms), average wait time 48s

Ranked:
Australia: (Ping: 0ms), average wait time 439s
North America: (Ping: 156ms), average wait time 439s
Singapore: (Ping: 135ms), average wait time 439s
Brazil: (Ping: 328ms), average wait time 439s

QM:
Australia: (Ping: 0ms), average wait time 123s
North America: (Ping: 156ms), average wait time 123s
Singapore: (Ping: 135ms), average wait time 123s
Brazil: (Ping: 328ms), average wait time 121s

So you’re telling me it’s not?

Well, how come my primary data stated otherwise?

People are so quick to deny or counter someone when the fact I am telling the truth and you all think it’s not. I have given you primary data of my games.

Here’s more primary data
ARAM
Australia: Estimated wait, 48s. Got the tool tip at 240s that both teams might have AI players. I quit the queue
North America: Estimated wait, 48s, got into a game in 6 seconds!

So you tell me, if changing servers, the average wait time should change right?

Then how come it didn’t for me?

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You realize you’re dealing with some of the most arrogant people right? Ones where they’re right and any challenge to their ideas/opinions are wrong just because… well they’re right.

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This.

Higher population server = lower que times… Self explanatory

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Does that include you? :thinking: You seemed to be so preoccupied with this forum clique thing, you don’t seem to acknowledge difference in opinion.

Besides. I started using this forum since last year September-ish. And both Darak and hasher22 were/are regulars of the forum in my book (their post counts will give you some idea). Some clique, eh? They’re just as part of the same group in your categorization. Also, not the first heated confrontation between these forum-ers, nor the most severe.

Some get along with everybody, some don’t. I for one try to get along with everybody, but I did had some heated debate between forum-ers, including Darak.

I’ve been here longer than that. And my post here has nothing to do with the clique I’m talking about. I’m saying that in general, people are are very arrogant and simply cannot accept being wrong.

You don’t fully understand why I say there’s a clique here, because you haven’t seen the same things I did, which is too far in the past to even pull up from discord and I don’t remember the exact dates. But there’s a certain group of people who would literally talk trash about people on the forum in a discord server. And mind you, these are the same people who die on the hill of ā€œI’m never toxicā€.

See for yourself.

I managed to join the server for a time back then, but I left and sadly I am unable to quote the things I’ve seen but its just horrible. People here are the worst and that’s why I am the way I am. I used to like some of them… but I found out how fake they are and that on the inside, they’re as toxic as they claim others are. I had some as friends on bnet but removed them and don’t plan on adding anyone else. I don’t expect any of em to play with me anyways but whatever. Ironic how they hate toxicity so much yet don’t realize how toxic they actually are themselves.

I’m not wrong about this forum clique… I’m really not but like I said… its my word against theirs. So think what you want.

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I would just like to point out, I do not say things outside of the forum that I say on it as well. The episode referenced in those links was someone trying to stir up trouble for reasons known only to them. If you read exchanges between myself, Ana, and Havi after the trouble-maker left, you will see that things were cleared up both privately and publicly.

While there are any number of trolls anywhere on the Internet, many of whom have outright admitted what they are doing, it is easy enough to either block them or just don’t read their comments, that for me at least, it is worth just focusing on the actual discussions.

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I don’t doubt there is something like that, no (I’ve seen something similar in HS forum).

Obviously,

not to this extent I’m sure.

I just find it unfitting how you would put the above two person disagreeing with each other as someone being arrogant or part of some clique-ish when either both are part of that clique or both are not (both doesn’t seem to be super regulars of the forum, both in low pop server, but just regulars enough).

I prefer to not engage in these discord stuff because, timezone, and I likely will leave and play HotS on whim. Maybe it’s just me. Even though I felt the atmosphere, it never bothered me because I’m not that confrontational (I don’t think I am :relieved:) and I speak what I have in mind without backing down from outside pressure.

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For one, I never said anything about a clique until you brought it up. But that’s why I linked what I linked.

All I was saying was that people are quick to counter anyone who disagrees with them. And that part is true. Hasher’s experience differs from Darak’s and differs from Xenterex’s post, but because they don’t believe hasher, he’s wrong. I personally don’t know if hasher is telling the truth about the queue times… but how would Darak or Xenterex know what his queue times are? They don’t, yet they reply arrogantly as if what they think they know is the truth no matter what other people experience.

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It has nothing to do with a forum clique. You can test out Hasher’s theory for yourself by logging into the different regions. I did this myself logging into EU/NA/SK/AU and I found no evidence to suggest queue times are averaged for all servers as Hasher stated. To get this on record, I respect Hasher and that isn’t a knock on them.

I can’t (and won’t) make any comments regarding private discords, but this is one of the least cliquey forums I’ve been part of. I think in part this is because this is a forum owned and moderated by a private company, rather than being some privately run community.

I know (it’s a safe bet) that I can’t be every forum regulars favorite community member and I’ve had disagreements of opinions with almost everyone here. However, I can’t recall a time where even one of the forums regulars have been abusive or rude to me.

Many have honestly touched me with displays of kindness, generosity and consideration, not only just towards me, but to each other and new and old posters alike.

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Thanks so much for your comparison of different regions.

As a fellow Aussie, the Average Wait Time may as well be a random number generator. It has zero relevance on the actual wait time.

Average Wait Time says, ā€œIt’s okay to go grab a drinkā€
Actual wait time says, ā€œActually you may as well cook your dinnerā€

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The explanation was given before you even asked. You can imagine whatever tone you want for my reply, but the bottom line is that clearly did not read it, likely didn’t consider it, and then blame others for the issues you are having as a consequence of effectively willful ignorance. I can’t make you set aside enough ego to actually read something through before you loop more complaints, but I can keep trying to pointing out where actual explanations already incorporate your experience regardless of it being ā€˜primary’ or not. I’ve generally found that people won’t read my crap through with a blue post, so I’ve generally stopped putting in the time to link them as I already put too much of my time into these things as is. /rant

A high average can be offset by lower times because that’s how averaging works.
/math

Despite it being 'primary data" you have provided 1 data point, and that is not an average. You did not complete a queue, ask other people their information or provide anything that contradicts what is written: that’s why I pointed back to something you likely didn’t read or consider to possibly be ā€˜correct’. And a number of posts here all do the same thing: instead of considering the math, they just assume something has to be wrong or broken when it deviates from their ā€˜primary data’.

While you posted a series of similar ā€˜averages’ the estimation did not update for a few key reasons:

  1. you probably didn’t actually complete a queue, and the queue updates on completed matches. The average uses data points from games matched, and does not reflect the experience of just one person. Since there are more people that are not you, and people tend to refresh their queue once it exceeds the average, it tends to reinforce the projected average rather than show up as high as people experience.
    If the wait gets too long, people leave the queue and the average does not update. As written above (which doesn’t matter now, cuz now a newer post exists now,) matches tend to need someone to complete the queue, so that person will end up with a lower waiting time than the others, and thus skew the average downward.
  1. The ā€œplay regionsā€ are not the same thing as the blizzard server. The queue average can change with different servers, and the server used for the match isn’t visible until you get into a game. Back in the day, I could specify US West, or US east, or whatever else, but these days you only select the play region, and the play regions are comprised of several servers. So if you haven’t actually changed the ā€˜sever’, you might see the same averages, just as different times.

Posting that your averages are similar does not mean all regions are averaged, or even if just ā€˜your’ regions are averaged together. You even specified that you quit the queue, so your contribution did not update the average.

I believe hasher just fine; what he experienced is what he experienced, but it isn’t the only thing going on. What I posted is ā€œcorrectā€ regardless of his ā€˜primary experience’ because what I posted is how the system works. People don’t check the numbers for the average, assume their 1 data point is superior to the [however many people playing the game is that is higher than 1] and project others are ā€˜wrong’ because they conclude the explanation cannot include them without bothering to check if it does.

The ā€˜real’ arrogance of concern is people not reading things through, and then acting like what they made up is more honest than what people actually post. Once people get so caught up on being offended by their projection, they just strawman their way into having a conversation that doesn’t exist, and fault anyone else that doesn’t agree with them anyway. It is odd when that conduct is coupled with an effectual ā€˜fear’ of others ā€˜talking behind the back’ as they tend to be the sort that don’t care to read a ā€˜truth’ because they already drew conclusions regardless of what any other side may have written, and it’s so ā€˜arrogant’ that someone doesn’t agree with the evident double-standard.

I already said that.

I have seen that too… and people generally have been nice to me too. But after what I’ve seen from people who I thought were genuinely nice people… I lost a lot of respect for those people and in turn, made me more volatile human being towards them… to the point I’ve been on ignore by a few, which I’m ok with because in hindsight, I was the jerk.

But this is the kind of stuff that just makes me roll my eyes. Its the little backhanded comments as if what they say is fact and anyone who opposes them is 100% wrong.

Sorry but its just not easy to believe what someone says when what they say doesn’t back up the experience you have.

Wouldn’t different servers make it so that players have longer queue times? For example if NA had say 2 servers, wouldn’t merging them into a mega server make matchmaking faster? I don’t know if this makes a lot of sense. If different servers can’t queue against each other then there are more smaller pools which would increase queue times vs one big pool… so like idk if that’s true, especially since the game has low players as is, and divided servers would make the queue times worse. And personally, queue times aren’t that bad in my experience.

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