Kdburneracct - crash on launch

Hi,

I’m having a similar issue, have tried everything and cannot get it to work. Here’s my error:

    Process:               Heroes [1566]
Path:                  /Applications/Heroes of the Storm/*/Heroes.app/Contents/MacOS/Heroes
Identifier:            com.blizzard.heroesofthestorm
Version:               2.46 [74739] (74739)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Heroes [1566]
User ID:               501

Date/Time:             2019-07-05 20:26:28.487 -0700
OS Version:            Mac OS X 10.14.5 (18F132)
Report Version:        12
Bridge OS Version:     3.0 (14Y901)
Anonymous UUID:        88E285DC-555F-7BD7-1695-FADBB927E7DF


Time Awake Since Boot: 470 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [1566]

Application Specific Information:
/usr/lib/libpreload.dylib

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.blizzard.heroesofthestorm 	0x0000000102838206 operator new(unsigned long) + 6
1   libpreload.dylib              	0x000000010609872e initLoadLibraryHooks + 17
2   libpreload.dylib              	0x00000001060a7b66 initHooks + 49
3   dyld                          	0x0000000114853592 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 506
4   dyld                          	0x0000000114853798 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
5   dyld                          	0x000000011484ebea ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 362
6   dyld                          	0x000000011484dd73 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 133
7   dyld                          	0x000000011484de05 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 73
8   dyld                          	0x000000011483d71f dyld::initializeMainExecutable() + 129
9   dyld                          	0x0000000114842709 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 6213
10  dyld                          	0x000000011483c503 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 1167
11  dyld                          	0x000000011483c036 _dyld_start + 54

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x000000010609871d  rbx: 0x0000000000000000  rcx: 0x000000000000002e  rdx: 0x0000000000000000
  rdi: 0x0000000000000058  rsi: 0x000000000000002f  rbp: 0x00007ffeefbfc200  rsp: 0x00007ffeefbfc1e0
   r8: 0x00000001060d2d70   r9: 0x0000000000000400  r10: 0x00000001148af010  r11: 0x00007fff5fcddfc4
  r12: 0x00000001060abc82  r13: 0x00007ffeefbfc248  r14: 0x0000000000000004  r15: 0x00000001060d1fb8
  rip: 0x0000000102838206  rfl: 0x0000000000010206  cr2: 0x0000000102838200
  
Logical CPU:     2
Error Code:      0x00000000
Trap Number:     6


Binary Images:
       0x100000000 -        0x104832ff7 +com.blizzard.heroesofthestorm (2.46 [74739] - 74739) <EA8C0CE2-1F96-3C48-A219-1013F477C646> /Applications/Heroes of the Storm/*/Heroes.app/Contents/MacOS/Heroes
       0x10607b000 -        0x1060c3fff  libpreload.dylib (0) <4EFA6F01-CFA4-393F-8ABC-A70E9F2F3F97> /usr/lib/libpreload.dylib
       0x106126000 -        0x106a92ff7 +libicudata.52.1.dylib (52.1) <E7712BE4-CDF3-342E-9E1C-5096B90F087E> /Applications/Heroes of the Storm/*/libicudata.52.1.dylib
       0x106a95000 -        0x106c02ff7 +libicui18n.52.1.dylib (52.1) <1D265AF1-91B9-3506-9EA3-6E46BE03F020> /Applications/Heroes of the Storm/*/libicui18n.52.1.dylib
       0x106c99000 -        0x106ca0ff7 +libicuio.52.1.dylib (52.1) <06B55B90-C884-3BAC-8704-CEB65E882922> /Applications/Heroes of the Storm/*/libicuio.52.1.dylib
       0x106ca6000 -        0x106ce0fff +libicule.52.1.dylib (52.1) <EF4B34B8-4886-34DF-8D0C-2CB1068DCF11> /Applications/Heroes of the Storm/*/libicule.52.1.dylib
       0x106cf8000 -        0x106cfefff +libiculx.52.1.dylib (52.1) <735AD2B7-EF75-3A9F-ABC3-4A93AA27C79E> /Applications/Heroes of the Storm/*/libiculx.52.1.dylib
       0x106d04000 -        0x106d23fff +libicutu.52.1.dylib (52.1) <D43E5EE6-B897-366B-8F5E-8D28D66F5192> /Applications/Heroes of the Storm/*/libicutu.52.1.dylib
       0x106d61000 -        0x106e67fff +libicuuc.52.1.dylib (52.1) <BB4EC059-1321-3BD1-8D9F-C3F744B42F7F> /Applications/Heroes of the Storm/*/libicuuc.52.1.dylib
       0x106ec1000 -        0x106ecffff +com.blizzard.ClampCursor (1.0 - ???) <9694880A-312B-3D93-85A0-C82AFB83A18C> /Applications/Heroes of the Storm/*/Heroes.app/Contents/Frameworks/ClampCursor.framework/ClampCursor
       0x106ee8000 -        0x106ef9ff7 +libortp.dylib (0) <FA8F4907-C651-331E-9F8C-BE79F8D48CA1> /Applications/Heroes of the Storm/*/libortp.dylib
       0x106f0c000 -        0x1073b9fff +libvivoxsdk.dylib (1) <06DC4653-01EF-38B8-B1BE-6CDED91E2BB4> /Applications/Heroes of the Storm/*/libvivoxsdk.dylib
       0x11483b000 -        0x1148a56ef  dyld (655.1.1) <CE635DB2-D47E-3C05-A0A3-6BD982E7E750> /usr/lib/dyld
    0x7fff2fd9e000 -     0x7fff2ff7aff3  com.apple.avfoundation (2.0 - 1548.22) <733E940A-7E18-3F0C-89AC-D7C6CA289BA6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x7fff2ff7b000 -     0x7fff30040fff  com.apple.audio.AVFAudio (1.0 - ???) <DDEE9303-EDD6-323D-B270-E8D2B98509FE> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio
    0x7fff30148000 -     0x7fff30148fff  com.apple.Accelerate (1.11 - Accelerate 1.11) <762942CB-CFC9-3A0C-9645-A56523A06426> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff30160000 -     0x7fff307f9fef  com.apple.vImage (8.1 - ???) <EFFD9A9C-5563-3762-91CA-9F50FDB7A547> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff307fa000 -     0x7fff30a73ff3  libBLAS.dylib (1243.200.4) <417CA0FC-B6CB-3FB3-ACBC-8914E3F62D20> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff30a74000 -     0x7fff30ae6ffb  libBNNS.dylib (38.250.1) <538D12A2-9B9D-3E22-9896-F90F6E69C06E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib
    0x7fff30ae7000 -     0x7fff30e90ff3  libLAPACK.dylib (1243.200.4) <92175DF4-863A-3780-909A-A3E5C410F2E9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x7fff30e91000 -     0x7fff30ea6feb  libLinearAlgebra.dylib (1243.200.4) <CB671EE6-DEA1-391C-9B2B-AA09A46B4D7A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
    0x7fff30ea7000 -     0x7fff30eacff3  libQuadrature.dylib (3.200.2) <1BAE7E22-2862-379F-B334-A3756067730F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib
    0x7fff30ead000 -     0x7fff30f29ff3  libSparse.dylib (79.200.5) <E78B33D3-672A-3C53-B512-D3DDB2E9AC8D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib
    0x7fff30f2a000 -     0x7fff30f3dfe3  libSparseBLAS.dylib (1243.200.4) <E9243341-DB77-37C1-97C5-3DFA00DD70FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
    0x7fff30f3e000 -     0x7fff31125ff7  libvDSP.dylib (671.250.4) <7B110627-A9C1-3FB7-A077-0C7741BA25D8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x7fff31126000 -     0x7fff311d9ff7  libvMisc.dylib (671.250.4) <73637194-497A-39F9-90F5-004DA772AC69> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x7fff311da000 -     0x7fff311dafff  com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <74288115-EF61-30B6-843F-0593B31D4929> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
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    0x7fff323a0000 -     0x7fff323e2fff  libFontRegistry.dylib (228.12.2.3) <2A56347B-2809-3407-A8B4-2AB88E484062> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff324d3000 -     0x7fff324d7ff3  com.apple.ColorSyncLegacy (4.13.0 - 1) <B53D557C-071F-3ED9-826A-847DEB465F62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSyncLegacy.framework/Versions/A/ColorSyncLegacy
    0x7fff32572000 -     0x7fff325c4ff7  com.apple.HIServices (1.22 - 628) <26A8B7C0-41CC-3DB4-99D7-BD922866DC77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x7fff325c5000 -     0x7fff325d4fff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <F5617A2A-FEA6-3832-B5BA-C2111B98786F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff325d5000 -     0x7fff3261eff7  com.apple.print.framework.PrintCore (14.2 - 503.8) <57C2FE32-0E74-3079-B626-C2D52F2D2717> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x7fff3261f000 -     0x7fff32658ff7  com.apple.QD (3.12 - 407.2) <28C7D39F-59C9-3314-BECC-67045487229C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x7fff32659000 -     0x7fff32665fff  com.apple.speech.synthesis.framework (8.1.3 - 8.1.3) <80FA7439-EC77-3CEC-B5D1-5EFE9E503E11> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff32666000 -     0x7fff328ddff7  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <EB71583C-58C9-3CF8-92F9-2D57B24BBD4F> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff328df000 -     0x7fff328dffff  com.apple.audio.units.AudioUnit (1.14 - 1.14) <121176B6-7ABE-3AFB-A252-CCED694D98D4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff328e0000 -     0x7fff32a18ff3  com.apple.AudioVideoBridging (740.1 - 740.1) <483F57E5-19D4-392A-9724-441D84ED585A> /System/Library/Frameworks/AudioVideoBridging.framework/Versions/A/AudioVideoBridging
    0x7fff32c37000 -     0x7fff32fd8fff  com.apple.CFNetwork (978.0.7 - 978.0.7) <9FDEFE50-BE1B-386E-8B3C-AEF251069E52> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7fff32fed000 -     0x7fff32fedfff  com.apple.Carbon (158 - 158) <AC9E8C1E-2566-3C2C-8B6B-B5B4C9A1B8B7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff32fee000 -     0x7fff32ff1ffb  com.apple.CommonPanels (1.2.6 - 98) <1CD6D56D-8EC7-3528-8CBC-FC69533519B5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x7fff32ff2000 -     0x7fff332e8ff7  com.apple.HIToolbox (2.1.1 - 918.5) <F7DA4F20-123B-30FB-9C27-5AB1746DEF63> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff332e9000 -     0x7fff332ecff3  com.apple.help (1.3.8 - 66) <A08517EB-8958-36C9-AEE0-1A8FEEACBE3F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x7fff332ed000 -     0x7fff332f2ff7  com.apple.ImageCapture (9.0 - 1534.2) <DB063E87-ED8F-3E4E-A7E2-A6B45FA73EF7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x7fff332f3000 -     0x7fff33388ff3  com.apple.ink.framework (10.9 - 225) <7C7E9483-2E91-3DD3-B1E0-C238F42CA0DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x7fff33389000 -     0x7fff333a1ff7  com.apple.openscripting (1.7 - 179.1) <9B8C1ECC-5864-3E21-9149-863E884EA25C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x7fff333c1000 -     0x7fff333c2ff7  com.apple.print.framework.Print (14.2 - 267.4) <A7A9D2A0-D4E0-35EF-A0F7-50521F707C33> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x7fff333c3000 -     0x7fff333c5ff7  com.apple.securityhi (9.0 - 55006) <05717F77-7A7B-37E6-AB3E-03F063E9095B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x7fff333c6000 -     0x7fff333ccff7  com.apple.speech.recognition.framework (6.0.3 - 6.0.3) <3CC050FB-EBCB-3087-8EA5-F378C8F99217> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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    0x7fff334fc000 -     0x7fff335c8ff7  com.apple.ColorSync (4.13.0 - 3340.7) <74B373AB-42C7-330D-A577-1C43BFA6024F> /System/Library/Frameworks/ColorSync.framework/Versions/A/ColorSync
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    0x7fff337dc000 -     0x7fff3383dff7  com.apple.audio.CoreAudioKit (1.6.6 - 1.6.6) <BA94B9A3-CD10-3D33-9E0B-CF12412DB31C> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x7fff3383e000 -     0x7fff33868ffb  com.apple.CoreBluetooth (1.0 - 1) <F08FE8C0-DD18-37E0-B707-3EF704A73FD6> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
    0x7fff33869000 -     0x7fff33bedfe3  com.apple.CoreData (120 - 866.5) <37F35F2E-FE57-3E3F-A1E5-AD274A8C1FDE> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff33bee000 -     0x7fff33cd5ff7  com.apple.CoreDisplay (101.3 - 109.19) <B00A19C2-4A6A-388C-8AD6-33A42D10D7F0> /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay
    0x7fff33cd6000 -     0x7fff3411afff  com.apple.CoreFoundation (6.9 - 1575.12) <64C38BF2-1869-33C8-B1B6-DCA9C824C0E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff3411c000 -     0x7fff347abfe7  com.apple.CoreGraphics (2.0 - 1260.2) <23436C9A-7D62-3E9F-867A-798C93B52080> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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    0x7fff34b47000 -     0x7fff34b9dff7  com.apple.audio.midi.CoreMIDI (1.10 - 88) <B5531AC1-FEDF-331C-AE38-883809BEF972> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
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    0x7fff34f2b000 -     0x7fff34f2bfff  com.apple.CoreServices (945 - 945) <E937BA69-19D5-3A30-B31E-8A6B94E9D9A0> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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    0x7fff352ca000 -     0x7fff352d2ffb  com.apple.CoreServices.FSEvents (1239.200.12 - 1239.200.12) <8406D379-8D33-3611-861B-7ABD26DB50D2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
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    0x7fff5fc67000 -     0x7fff5fc69ffb  libquarantine.dylib (86.220.1) <6D0BC770-7348-3608-9254-F7FFBD347634> /usr/lib/system/libquarantine.dylib
    0x7fff5fc6a000 -     0x7fff5fc6bff7  libremovefile.dylib (45.200.2) <9FBEB2FF-EEBE-31BC-BCFC-C71F8D0E99B6> /usr/lib/system/libremovefile.dylib
    0x7fff5fc6c000 -     0x7fff5fc83ff3  libsystem_asl.dylib (356.200.4) <A62A7249-38B8-33FA-9875-F1852590796C> /usr/lib/system/libsystem_asl.dylib
    0x7fff5fc84000 -     0x7fff5fc84ff7  libsystem_blocks.dylib (73) <A453E8EE-860D-3CED-B5DC-BE54E9DB4348> /usr/lib/system/libsystem_blocks.dylib
    0x7fff5fc85000 -     0x7fff5fd0cfff  libsystem_c.dylib (1272.250.1) <7EDACF78-2FA3-35B8-B051-D70475A35117> /usr/lib/system/libsystem_c.dylib
    0x7fff5fd0d000 -     0x7fff5fd10ffb  libsystem_configuration.dylib (963.260.1) <C7D2BA09-8D5B-3393-8D84-304D76C55DEF> /usr/lib/system/libsystem_configuration.dylib
    0x7fff5fd11000 -     0x7fff5fd14ff7  libsystem_coreservices.dylib (66) <719F75A4-74C5-3BA6-A09E-0C5A3E5889D7> /usr/lib/system/libsystem_coreservices.dylib
    0x7fff5fd15000 -     0x7fff5fd1bfff  libsystem_darwin.dylib (1272.250.1) <EC9B39A5-9592-3577-8997-7DC721D20D8C> /usr/lib/system/libsystem_darwin.dylib
    0x7fff5fd1c000 -     0x7fff5fd22ff7  libsystem_dnssd.dylib (878.260.1) <64B79B01-B1B0-3C7E-87A1-023B71843F1F> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff5fd23000 -     0x7fff5fd6effb  libsystem_info.dylib (517.200.9) <D09D5AE0-2FDC-3A6D-93EC-729F931B1457> /usr/lib/system/libsystem_info.dylib
    0x7fff5fd6f000 -     0x7fff5fd97ff7  libsystem_kernel.dylib (4903.261.4) <7B0F52C4-4CC9-3282-8457-C18C6FE1B99E> /usr/lib/system/libsystem_kernel.dylib
    0x7fff5fd98000 -     0x7fff5fde3ff7  libsystem_m.dylib (3158.200.7) <F19B6DB7-014F-3820-831F-389CCDA06EF6> /usr/lib/system/libsystem_m.dylib
    0x7fff5fde4000 -     0x7fff5fe0efff  libsystem_malloc.dylib (166.261.1) <4D1CEF38-DE32-3ECF-9F70-0ADDD5C8775F> /usr/lib/system/libsystem_malloc.dylib
    0x7fff5fe0f000 -     0x7fff5fe19ff7  libsystem_networkextension.dylib (767.250.2) <FF06F13A-AEFE-3A27-A073-910EF78AEA36> /usr/lib/system/libsystem_networkextension.dylib
    0x7fff5fe1a000 -     0x7fff5fe21fff  libsystem_notify.dylib (172.200.21) <145B5CFC-CF73-33CE-BD3D-E8DDE268FFDE> /usr/lib/system/libsystem_notify.dylib
    0x7fff5fe22000 -     0x7fff5fe2bfef  libsystem_platform.dylib (177.250.1) <16949870-9152-3B0D-9EF0-40FAF84B0F1E> /usr/lib/system/libsystem_platform.dylib
    0x7fff5fe2c000 -     0x7fff5fe36ff7  libsystem_pthread.dylib (330.250.2) <2D5C08FF-484F-3D59-9132-CE1DCB3F76D7> /usr/lib/system/libsystem_pthread.dylib
    0x7fff5fe37000 -     0x7fff5fe3aff7  libsystem_sandbox.dylib (851.260.2) <9CACC5F5-3859-3A1F-BCC6-96DDD4A556A8> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff5fe3b000 -     0x7fff5fe3dff3  libsystem_secinit.dylib (30.260.2) <88F3CE61-5FAD-3CDA-AA13-B5B18B3EBD26> /usr/lib/system/libsystem_secinit.dylib
    0x7fff5fe3e000 -     0x7fff5fe45ff3  libsystem_symptoms.dylib (820.267.1) <03F1C2DD-0F5A-3D9D-88F6-B26C0F94EB52> /usr/lib/system/libsystem_symptoms.dylib
    0x7fff5fe46000 -     0x7fff5fe5bfff  libsystem_trace.dylib (906.260.1) <100013AE-0443-3CF0-AC17-5D934608B60B> /usr/lib/system/libsystem_trace.dylib
    0x7fff5fe5d000 -     0x7fff5fe62ffb  libunwind.dylib (35.4) <24A97A67-F017-3CFC-B0D0-6BD0224B1336> /usr/lib/system/libunwind.dylib
    0x7fff5fe63000 -     0x7fff5fe92fff  libxpc.dylib (1336.261.2) <9A0FFA79-082F-3293-BF49-63976B073B74> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 494
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=494.3M resident=0K(0%) swapped_out_or_unallocated=494.3M(100%)
Writable regions: Total=557.7M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=557.7M(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Kernel Alloc Once                    8K        1 
MALLOC                           148.1M       11 
MALLOC guard page                   16K        4 
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
STACK GUARD                       56.0M        1 
Stack                             8192K        1 
__DATA                            51.1M      284 
__FONT_DATA                          4K        1 
__LINKEDIT                       230.8M       14 
__TEXT                           263.5M      284 
__UNICODE                          564K        1 
shared memory                        8K        2 
===========                     =======  ======= 
TOTAL                              1.1G      605 
TOTAL, minus reserved VM space   758.1M      605 

Model: MacBookPro14,2, BootROM 194.0.0.0.0, 2 processors, Intel Core i7, 3.5 GHz, 16 GB, SMC 2.44f1
Graphics: kHW_IntelIrisGraphics650Item, Intel Iris Plus Graphics 650, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x171), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: iBridge
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1

KDBurnerAcct,

Looks like you are on Mojave. Since you were posting in another player’s thread, I moved you to one of your own. Do the steps here help you? If not, can you please list the exact steps you’ve done so far? “I’ve done everything” doesn’t give us much to work with, unfortunately, although I totally get that it can feel like that sometimes when you’ve tried a lot of steps already.

Yes - I’ve done the computer name change and a fresh reinstall and neither have worked.

Hey, kdburneracct! Based on the Exception Type, the issue looks different from the rename Mac issues we’ve been seeing. SIGILL appears to be an instruction issue so possibly communciation with the processor or permissions would likely be the cause.

Any chance Heroes of the Storm works after resetting the in-game options? Or when launching on a New Admin account? Feel free to try anything else that comes to mind, like if you have any security applications it can also cause permission issues as well.

If it continues, what’s the model of the Mac device?