Game Unusably Zoomed In

Technical Support
1

When starting a game, the view is zoomed in too close to play. Using mouse wheel or keyboard allows me to zoom in further, but not zoom out past the (unusable) starting view.

As a reference, with the view scrolled out as much as possible, the circle area around the core takes up 2/3 of the screen side to side, and nearly full screen top to bottom.

Debug info:
-Graphics set for 1600 x 900 (I believe this was the setting I’ve always used). Changing it , or lowering the detail settings had no effect on issue.
-Resetting default program setting had no effect on issue.
-Running “Scan and Repair” from launcher had no effect on issue.
-No other programs have had graphics issues, and memory demands haven’t changed.

2

try going into ./Documents/Heroes of the Storm/
find the Variables.txt
and move it to the desktop so that it is not in that folder anymore.

now start up Heroes of the Storm and it will create a new file. you probably will see that any graphic settings and such will have been reset, but do not set set anything right now. go try a game with AI team vs AI enemies and see if you still have issues.

1 Like
3

Thanks for the suggestion, Morogoth. Unfortunately moving the Variables.txt file had no effect.

4

ok,
what you should do to get further help is post your DXDiag. that way whoever comes along knows your hardware, windows version, etc.

5

Same issue and it only started in 2024

6

resolved by opening the variables.txt file and then updating the “displaymode” mode property from 2 to 1.

7

If you use Nvidia, the answer you are looking for can be found here.
The Nvidia app is recommending the wrong display for Hots.