Game keeps crashing

[Nemesiz304-1399]

Every time I play Heroes of the Storm I have the same issue, I load up the game and I find a match and half way through the match the game starts stuttering for two seconds and then it just crashes. This is really deterring me from playing the game, I’ve tried everything from uninstalling overlays, reinstalling drivers, reinstalling HoTS.

Here is the crash report if needed:

====================================================================================================
Heroes of the Storm (B78679)

Executable                      C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
<Parameters>                    -sso=1 -launch -uid heroes
Parent Executable               \Device\HarddiskVolume3\Program Files (x86)\Heroes of the Storm\Support64\HeroesSwitcher_x64.exe
Grandparent Executable          \Device\HarddiskVolume3\Program Files (x86)\Battle.net\Battle.net.exe
LocalTime                       2020-03-13 00:40:39.816
<ComputerUser>                  rod
<ComputerName>                  ROD-PC
<Exe.Architecture>              x86_64
<Version>                       2.49.4.78679
<DataBuild>                     B78679
<CodeBranch>                    branches/Heroes.49
<CodeRevision>                  606904
<Locale.Assets>                 enUS
<Locale.Data>                   enUS
<Locale.Install>                enUS
<AccountCountry>                CAN
<AgentVersion>                  2.19.3.6926
TelemetrySessionId              DA4D755D-4D95-498D-B8F0-B000E178E857
<Jira.JiraProjectKey>           HERO
<Exception.ProjectId>           3
<BlizzardError.IssueType>       Exception
<BlizzardError.BuildNumber>     B78679 (Heroes.49)
<BlizzardError.Branch>          branches/Heroes.49
<BlizzardError.Versions>        branches/Heroes.49
<BlizzardError.Source>          None
<BlizzardError.Platform>        All
<BlizzardError.Priority>        2
<BlizzardError.Summary>         ACCESS_VIOLATION reading from 0x0000000000000048: DBG-OPTIONS<FunctionsOnly SingleLine> DBG-ADDR<000007FEE30DF2C5>("") <- DBG-ADDR<000007FEE301674D>("") <- DBG-ADDR<000007FEE2FC08D1>("") DBG-OPTIONS<>
<ErrorType>                     ACCESS_VIOLATION (0xC0000005)
<GetLastError>                  0
<Application>                   Heroes of the Storm
<BlizzardError.Reproducibility> Didn't Try
<InstanceID>                    0
====================================================================================================
<Set.SinceLaunchEvent>          Shaders compiled due to missing shader
<Set.SinceLaunchEvent>          Had active AI
<Set.SinceLaunchEvent>          Mismatch in texture reduction DB
====================================================================================================
<BlizzardError.Assertion:>

ACCESS_VIOLATION
reading from 0x0000000000000048: DBG-OPTIONS<FunctionsOnly SingleLine> DBG-ADDR<000007FEE30DF2C5>("") <- DBG-ADDR<000007FEE301674D>("") <- DBG-ADDR<000007FEE2FC08D1>("") DBG-OPTIONS<>

Thread ID:5772

DBG-OPTIONS<NoAddress NoFuncOffset NoDbgAddr NoDbgModules>
DBG-ADDR<000007FEE30DF2C5>("")
DBG-ADDR<000007FEE301674D>("")
DBG-ADDR<000007FEE2FC08D1>("")
DBG-ADDR<000007FEE2FC0648>("")
DBG-ADDR<000007FEE2F7059B>("")
DBG-ADDR<000007FEE2F85DEF>("")
DBG-ADDR<000007FEE305C83F>("")
DBG-ADDR<000007FEE303B491>("")
DBG-ADDR<000007FEE303B398>("")
DBG-ADDR<000007FEE303AD1C>("")
DBG-ADDR<000007FEE304473A>("")
DBG-ADDR<000007FEE305CBF8>("")
DBG-ADDR<000007FEE304DC0B>("")
DBG-ADDR<000007FEE3049694>("")
DBG-OPTIONS<>

<:BlizzardError.Assertion>
====================================================================================================
<BlizzardError.HashBlock:>

ACCESS_VIOLATION (0xC0000005)
================================================================================
DBG-OPTIONS<FunctionsOnly>
DBG-ADDR<000007FEE30DF2C5>("")
DBG-ADDR<000007FEE301674D>("")
DBG-ADDR<000007FEE2FC08D1>("")
DBG-ADDR<000007FEE2FC0648>("")
DBG-ADDR<000007FEE2F7059B>("")
DBG-ADDR<000007FEE2F85DEF>("")
DBG-ADDR<000007FEE305C83F>("")
DBG-ADDR<000007FEE303B491>("")
DBG-ADDR<000007FEE303B398>("")
DBG-ADDR<000007FEE303AD1C>("")
DBG-ADDR<000007FEE304473A>("")
DBG-ADDR<000007FEE305CBF8>("")
DBG-ADDR<000007FEE304DC0B>("")
DBG-ADDR<000007FEE3049694>("")
DBG-OPTIONS<>

<:BlizzardError.HashBlock>
====================================================================================================

DBG-OPTIONS<Inline>
----------------------------------------
  Manual Stack Trace (ID:5772 Stack:0x00000000098C0000 + 1,048,576)
----------------------------------------

DBG-ADDR<000007FEE30DF2C5>("")
DBG-ADDR<000007FEE301674D>("")
DBG-ADDR<000007FEE2FC08D1>("")
DBG-ADDR<000007FEE2FC0648>("")
DBG-ADDR<000007FEE2F7059B>("")
DBG-ADDR<000007FEE2F85DEF>("")
DBG-ADDR<000007FEE305C83F>("")
DBG-ADDR<000007FEE303B491>("")
DBG-ADDR<000007FEE303B398>("")
DBG-ADDR<000007FEE303AD1C>("")
DBG-ADDR<000007FEE304473A>("")
DBG-ADDR<000007FEE305CBF8>("")
DBG-ADDR<000007FEE304DC0B>("")
DBG-ADDR<000007FEE3049694>("")

----------------------------------------
  DbgHelp Stack Trace (ID:5772 Stack:0x00000000098C0000 + 1,048,576)
----------------------------------------

DBG-ADDR<000007FEE30DF2C5>("") (000000000B2FBBF0,000000008000FFFF,00000000099BE830,0000000016D15750)
DBG-ADDR<000007FEE301674D>("") (000000008000FFFF,00000000099BE830,0000000016D15750,00000000099BE830)
DBG-ADDR<000007FEE2FC08D1>("") (00000000099BE830,0000000016D15750,00000000099BE830,00000000099BE5E0)
DBG-ADDR<000007FEE2FC0648>("") (0000000016D15750,00000000099BE830,00000000099BE5E0,0000000000000000)
DBG-ADDR<000007FEE2F7059B>("") (00000000099BE830,00000000099BE5E0,0000000000000000,0000000000000000)
DBG-ADDR<000007FEE2F85DEF>("") (00000000099BE5E0,0000000000000000,0000000000000000,0000000000000000)
DBG-ADDR<000007FEE305C83F>("") (0000000000000000,0000000000000000,0000000000000000,000000000B2FBBF0)
DBG-ADDR<000007FEE303B491>("") (0000000000000000,0000000000000000,000000000B2FBBF0,000007FEE301674D)
DBG-ADDR<000007FEE303B398>("")
DBG-ADDR<000007FEE303AD1C>("")
DBG-ADDR<000007FEE304473A>("")
DBG-ADDR<000007FEE305CBF8>("")
DBG-ADDR<000007FEE304DC0B>("")
DBG-ADDR<000007FEE3049694>("")

----------------------------------------
  Modules
----------------------------------------
<Exception.DebugModules(THIS BRACKET IS HERE BECAUSE I CANT POST MORE THAN 2 LINKS):>

DBG-MODULE<000000013F400000 0446D000 "HeroesOfTheStorm_x64.exe" "HeroesOfTheStorm_x64.pdb" 0 {d6518f1b-cc93-47f6-b3b9d3da98913e67} 1 1583798085>
DBG-MODULE<0000000077960000 0019F000 "ntdll.dll" "ntdll.pdb" 0 {0a682a20-81cd-49b1-9c5cb94160307438} 1 1578022527>
DBG-MODULE<0000000077840000 0011F000 "kernel32.dll" "kernel32.pdb" 0 {feea79f5-5e62-4e1d-a0f353be5475022c} 2 1578022588>
DBG-MODULE<000007FEFD7A0000 00067000 "KERNELBASE.dll" "kernelbase.pdb" 0 {b4560fc2-5d85-4bd5-a2f73dc9fed50f99} 2 1578022589>
DBG-MODULE<0000000077740000 000FB000 "USER32.dll" "user32.pdb" 0 {864be05e-e2ed-4811-88d39516639d8387} 2 1578022460>
DBG-MODULE<000007FEFFAE0000 00067000 "GDI32.dll" "gdi32.pdb" 0 {40b4b443-769f-4ddd-bae7fe9265dcd31f} 2 1574911737>
DBG-MODULE<000007FEFE540000 0000E000 "LPK.dll" "lpk.pdb" 0 {8a14924c-0914-44df-b56039533a45255d} 2 1573784537>
DBG-MODULE<000007FEFFB80000 000CB000 "USP10.dll" "usp10.pdb" 0 {fe1be410-177b-43a9-9f2d1b74ca0f88cb} 1 1572988855>
DBG-MODULE<000007FEFE060000 0009F000 "msvcrt.dll" "msvcrt.pdb" 0 {5376efb7-d7e5-4b4d-a4156ff73543e6b0} 2 1324024639>
DBG-MODULE<000007FEFFB50000 0002E000 "IMM32.DLL" "imm32.pdb" 0 {98f27ba5-aee5-41ec-bee00cd03ad50fee} 2 1247534912>
DBG-MODULE<000007FEFDF30000 0010B000 "MSCTF.dll" "msctf.pdb" 0 {449a310e-94f8-42d8-837d5d7cc1952759} 2 1567047105>
DBG-MODULE<000007FEE3750000 0004E000 "pdh.dll" "pdh.pdb" 0 {05f33575-1478-454d-9cfe58142180f8fe} 2 1489163536>
DBG-MODULE<000007FEFEB90000 0012C000 "RPCRT4.dll" "rpcrt4.pdb" 0 {0789d916-1f3a-48a4-8b25b67f5e8ebab2} 2 1578022442>
DBG-MODULE<000007FEFE280000 000DB000 "ADVAPI32.dll" "advapi32.pdb" 0 {25fd3322-8aba-4518-ae08f9a599409024} 2 1578022400>
DBG-MODULE<000007FEFE040000 0001F000 "sechost.dll" "sechost.pdb" 0 {3824ad19-ab6c-47aa-8870d6e371f1738b} 1 1432577832>
DBG-MODULE<000007FEE39A0000 00425000 "D3DCOMPILER_47.dll" "D3DCompiler_47.pdb" 0 {4bc2955d-129a-4953-85722fabc675df16} 1 1487789036>
DBG-MODULE<000007FEFDA70000 0004D000 "WS2_32.dll" "ws2_32.pdb" 0 {5d9c92da-00d2-4235-ad321a8810c80b02} 2 1462986171>
DBG-MODULE<000007FEFFA50000 00008000 "NSI.dll" "nsi.pdb" 0 {79011fec-be80-49d8-8c2884ef5daaf3ee} 2 1502433394>
DBG-MODULE<000007FEFECC0000 00D8B000 "SHELL32.dll" "shell32.pdb" 0 {e1171f69-6a35-47e0-952729195280fce1} 2 1558742658>
DBG-MODULE<000007FEFDAC0000 00071000 "SHLWAPI.dll" "shlwapi.pdb" 0 {0820a075-0c1a-4e25-97e17dea57d04954} 2 1290258859>
DBG-MODULE<000007FEFB110000 0003B000 "WINMM.dll" "winmm.pdb" 0 {df6e9d24-11ce-4ddf-b398c369d05bc96b} 2 1247535280>
DBG-MODULE<0000000068C90000 001B2000 "icuin52.dll" "icuin52.pdb" 0 {13848de7-58b6-49ca-8a3da104c51da5a0} 1 1412300404>
DBG-MODULE<000000006AD70000 0014B000 "icuuc52.dll" "icuuc52.pdb" 0 {9238b1da-4aa1-4fca-ae72e308518caec4} 1 1412300392>
DBG-MODULE<0000000068220000 00A65000 "icudt52.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1412300436>
DBG-MODULE<0000000072BA0000 000D2000 "MSVCR100.dll" "msvcr100.amd64.pdb" 0 {25656ec1-1750-43b6-96d893aea9e1984b} 1 1307753644>
DBG-MODULE<0000000072C80000 00098000 "MSVCP100.dll" "msvcp100.amd64.pdb" 0 {32f89d1b-58a0-421b-9423a6bc4c3d4a97} 1 1307753666>
DBG-MODULE<000007FEE2E50000 005DB000 "vivoxsdk_x64.dll" "vivoxsdk_x64.pdb" 0 {c9777e36-9175-4912-b88751c8bc7ecb9e} 1 1489421165>
DBG-MODULE<000007FEEA4B0000 00039000 "ortp_x64.dll" "ortp_x64.pdb" 0 {5ddde703-ab40-46e7-a4500e137bc861b2} 1 1489420756>
DBG-MODULE<000007FEFA7A0000 00027000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {8b5a2d4e-17ef-425e-b27b7705d3bc92c7} 2 1290258138>
DBG-MODULE<000007FEFA790000 0000B000 "WINNSI.DLL" "winnsi.pdb" 0 {90640512-f779-4d40-aaab91aacd55ce0c} 2 1502433360>
DBG-MODULE<000007FEFD5C0000 0016D000 "CRYPT32.dll" "crypt32.pdb" 0 {17794ea4-6066-4562-b16d13e6d6df8f19} 2 1575966979>
DBG-MODULE<000007FEFD4C0000 0000F000 "MSASN1.dll" "msasn1.pdb" 0 {e973c31c-b039-43dc-af30541cbaeb9a05} 2 1290258373>
DBG-MODULE<000007FEE6520000 00009000 "SensApi.dll" "SensApi.pdb" 0 {4e212975-f5b6-4c0f-ba9c37d8da1f91bc} 2 1247535211>
DBG-MODULE<000007FEFE550000 004AC000 "WININET.dll" "wininet.pdb" 0 {55231aac-5e07-4a63-8493acd35f639e6c} 2 1576541046>
DBG-MODULE<000007FEFD730000 00004000 "api-ms-win-downlevel-user32-l1-1-0.dll" "api-ms-win-downlevel-user32-l1-1-0.pdb" 0 {a9f1e723-81b9-464f-8515ec18736ff4a5} 1 1358109108>
DBG-MODULE<000007FEFD5B0000 00004000 "api-ms-win-downlevel-shlwapi-l1-1-0.dll" "api-ms-win-downlevel-shlwapi-l1-1-0.pdb" 0 {ad372fe0-bacc-4793-bca6338d61cf49c7} 1 1358109331>
DBG-MODULE<000007FEFD810000 00004000 "api-ms-win-downlevel-version-l1-1-0.dll" "api-ms-win-downlevel-version-l1-1-0.pdb" 0 {db5dfd4e-294d-4ae6-b0b897955921c3f1} 1 1358109100>
DBG-MODULE<000007FEFCE00000 0000C000 "version.DLL" "version.pdb" 0 {f7695888-add1-4d77-93d5425ac6717d01} 2 1247535234>
DBG-MODULE<000007FEFD5A0000 00003000 "api-ms-win-downlevel-normaliz-l1-1-0.dll" "api-ms-win-downlevel-normaliz-l1-1-0.pdb" 0 {d8e99801-5d4f-401b-9d8cb65733e33f0c} 1 1358109331>
DBG-MODULE<0000000077B10000 00003000 "normaliz.DLL" "normaliz.pdb" 0 {0c00c7f7-797e-44c5-82656f816b361804} 1 1247535138>
DBG-MODULE<000007FEFDC40000 002CC000 "iertutil.dll" "iertutil.pdb" 0 {82dd68fe-43ad-41fa-94b917e2cb157738} 2 1576544754>
DBG-MODULE<000007FEFD820000 00005000 "api-ms-win-downlevel-advapi32-l1-1-0.dll" "api-ms-win-downlevel-advapi32-l1-1-0.pdb" 0 {9eadf45e-cfab-44a8-9a5b95b868575efa} 1 1358109318>
DBG-MODULE<000007FEFD780000 0001F000 "USERENV.dll" "userenv.pdb" 0 {fb2a6a43-9f83-44c0-ba5c6295ca053a8c} 2 1572988854>
DBG-MODULE<000007FEFD4B0000 0000F000 "profapi.dll" "profapi.pdb" 0 {dc86d275-bbb0-437f-94b2cd4b06d4b934} 2 1247535135>
DBG-MODULE<000007FEFD870000 001FF000 "ole32.dll" "ole32.pdb" 0 {8ff38f4c-692f-4c64-864328ca1c829f03} 2 1573784541>
DBG-MODULE<000007FEFCDF0000 00003000 "api-ms-win-core-synch-l1-2-0.DLL" "api-ms-win-core-synch-l1-2-0.pdb" 0 {29413d9d-94c8-4e96-a40c2aa72ecbfc79} 1 1554954573>
DBG-MODULE<000007FEE5210000 00047000 "d3dx11_42.dll" "d3dx11_42.pdb" 0 {0bb8f95a-f72e-4c2a-abb8ad72328a3e8b} 1 1250487042>
DBG-MODULE<000007FEFE100000 000DB000 "OLEAUT32.dll" "oleaut32.pdb" 0 {2792fb41-9b79-4ed5-94e8172f3a283d72} 2 1573784545>
DBG-MODULE<000007FEFBAE0000 001F5000 "COMCTL32.dll" "comctl32.pdb" 0 {fcbfbc08-5730-4f39-86b41485de486009} 1 1559674633>
DBG-MODULE<000007FEFB280000 0002C000 "POWRPROF.dll" "powrprof.pdb" 0 {c39d0c69-bf9c-4d30-b1579f2c269cdd73} 2 1247535202>
DBG-MODULE<000007FEFE360000 001D7000 "SETUPAPI.dll" "setupapi.pdb" 0 {59fe8950-4c23-4732-a39999043ca804fe} 2 1290258850>

[Kaldraydis-1147]

Hey there,

Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions:

1. Press Windows Key + R.
2. Type DxDiag and press Enter.
3. In the DxDiag window, click Save All Information.
4. Name the file “dxdiag” and click Save
5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the DXDiag. It’ll look like this:

DXDiag goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

[Nemesiz304-1399]

------------------
System Information
------------------
Time of this report: 3/14/2020, 14:09:54
       Machine name: ROD-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
           Language: English (Regional Setting: English)
System Manufacturer: Alienware
       System Model: Alienware X51
               BIOS: BIOS Date: 11/04/13 18:59:29 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
             Memory: 6144MB RAM
Available OS Memory: 6040MB RAM
          Page File: 6053MB used, 6022MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 645
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 645
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_11C4&SUBSYS_102910DE&REV_A1
     Display Memory: 3724 MB
   Dedicated Memory: 960 MB
      Shared Memory: 2763 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: HP w2007 Wide LCD Monitor
      Monitor Model: HP w2007
         Monitor Id: HWP26A7
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 26.21.0014.3602 (English)
     Driver Version: 26.21.14.3602
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/17/2019 21:04:48, 21838480 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-5284-11CF-7C7D-27301BC2D735}
          Vendor ID: 0x10DE
          Device ID: 0x11C4
          SubSys ID: 0x102910DE
        Revision ID: 0x00A1
 Driver Strong Name: oem22.inf:NVIDIA_Devices.NTamd64.6.1:Section001:26.21.14.3602:pci\ven_10de&dev_11c4&subsys_102910de
     Rank Of Driver: 00E60001
        Video Accel: 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10280527&REV_1003
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.24519 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/26/2019 22:34:01, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10280527&REV_1003
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.24519 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/26/2019 22:34:01, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.24519 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/26/2019 22:34:01, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Razer DeathAdder Elite
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x005C
        FF Driver: n/a

      Device Name: Razer DeathAdder Elite
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x005C
        FF Driver: n/a

      Device Name: Razer DeathAdder Elite
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x005C
        FF Driver: n/a

      Device Name: Razer DeathAdder Elite
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x005C
        FF Driver: n/a

      Device Name: Razer Ornata
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x021F
        FF Driver: n/a

      Device Name: Razer Ornata
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x021F
        FF Driver: n/a

      Device Name: Razer Ornata
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x021F
        FF Driver: n/a

      Device Name: Razer Ornata
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x021F
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x005C
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x021F
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x021F
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x005C
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x021F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 211.3 GB
Total Space: 953.6 GB
File System: NTFS
      Model: WDC WD1003FZEX-00MK2A0 ATA Device

      Drive: D:
      Model: PLDS DVD+-RW DL-8A4SH ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Dell Wireless 1506 802.11b/g/n (2.4GHz)
Device ID: PCI\VEN_168C&DEV_0032&SUBSYS_02081028&REV_01\4&21A0897D&0&00E2
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_05271028&REV_B5\3&11583659&0&E1
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_05271028&REV_06\4&3929014A&0&00E0
   Driver: n/a

     Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_05271028&REV_05\3&11583659&0&F8
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_05271028&REV_B5\3&11583659&0&E0
   Driver: n/a

     Name: NVIDIA GeForce GTX 645
Device ID: PCI\VEN_10DE&DEV_11C4&SUBSYS_102910DE&REV_A1\4&382692A7&0&0008
   Driver: n/a

     Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_05271028&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02
Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_05271028&REV_05\3&11583659&0&FA
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0B&SUBSYS_102910DE&REV_A1\4&382692A7&0&0108
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_05271028&REV_05\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0152&SUBSYS_05271028&REV_09\3&11583659&0&10
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_05271028&REV_05\3&11583659&0&E8
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_01518086&REV_09\3&11583659&0&08
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_05271028&REV_05\3&11583659&0&FB
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_01508086&REV_09\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) High Definition Audio - 1C20
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_05271028&REV_05\3&11583659&0&D8
   Driver: n/a

     Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1912&DEV_0015&SUBSYS_05271028&REV_02\4&2991A0EA&0&00E1
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_05271028&REV_B5\3&11583659&0&E2
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24537
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24537
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24537
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24537
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24537
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24537
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24499
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24537
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24499
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24537
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24499
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24537
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24537
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24537
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24537
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24537
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24537

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24537
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24537

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24537

WDM Streaming Capture Devices:
HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.24537
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24537
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.24537

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

[Kaldraydis-1147]

I noticed you may have hit the character limit. Posting this so you can drop the second half. Second half has Error Reporting and other vital information.

Thanks!

[Nemesiz304-1399]

That is really weird because that is the end of the txt, there is nothing else there. I’m going to try another one.

EDIT: I just repeated it and well, that is the whole thing for me there is no other half. Maybe there isn’t another half because I don’t have Windows 10?

UPDATE: I just played yesterday without crashing, however today something very strange happened. I was playing and then the usual happened, except it didn’t crash…it just kept freezing for a second every 3 seconds and every time it froze it would repeat something someone said in the game, for example I was playing Samuro and it kept repeating “My blade seeks vegeance” every time it froze.

EDIT: I still need help…it keeps happening, it crashes or it just freezes every 2 seconds like I don’t understand what to do anymore. Nobody seems to know what is happening.

[Zenlaka]

Hey Nemesiz304,

If you are still having crashes, please post the bottom half of the DxDiag so we can investigate.

[Nemesiz303-1776]

I am assuming you guys mean msinfo32, the only error reporting I can find is in msinfo32. There is no other half of the DxDiag I can show you if you want.

EDIT: This file extends for so long, like a million characters so I could only post a small portion…please tell me if you need more

[Windows Error Reporting]

Time	Type	Details	
3/17/2020 2:55 PM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x17bc
Faulting application start time: 0x01d5fc694aa36f0a
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 59e395cd-685f-11ea-9b34-3c77e6a5a31f	
3/16/2020 4:23 AM	Application Error	Faulting application name: DDVDataCollector.exe, version: 5.2.15.756, time stamp: 0x5e1d960f
Faulting module name: DDVDataCollector.exe, version: 5.2.15.756, time stamp: 0x5e1d960f
Exception code: 0xc0000417
Fault offset: 0x00000000001e455e
Faulting process id: 0x1624
Faulting application start time: 0x01d5fb4880f7f500
Faulting application path: C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe
Faulting module path: C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe
Report Id: f1d6fd75-673d-11ea-9e2d-3c77e6a5a31f	
3/16/2020 2:52 AM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x1748
Faulting application start time: 0x01d5fb36bf24323c
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 36b19a9f-6731-11ea-bcab-3c77e6a5a31f	
3/14/2020 10:07 PM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: MMDevApi.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf68
Exception code: 0xc0000005
Fault offset: 0x0000000000011f05
Faulting process id: 0x1e28
Faulting application start time: 0x01d5fa34cea418e1
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\System32\MMDevApi.dll
Report Id: 3ffed695-6640-11ea-9a3b-7845c4fe47fd	
3/14/2020 6:34 PM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x1310
Faulting application start time: 0x01d5fa28d8646b86
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 76b33a25-6622-11ea-9a3b-7845c4fe47fd	
3/14/2020 3:39 AM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000015b9f1c
Faulting process id: 0xcc4
Faulting application start time: 0x01d5f9a065b0798f
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 75416ec8-65a5-11ea-9ed2-7845c4fe47fd	
3/13/2020 10:15 PM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x1158
Faulting application start time: 0x01d5f980562e19e0
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1c292dc1-6578-11ea-9ed2-7845c4fe47fd	
3/13/2020 9:21 PM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0xd2c
Faulting application start time: 0x01d5f979d8434895
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 970bc831-6570-11ea-9ed2-7845c4fe47fd	
3/13/2020 8:38 PM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x16c4
Faulting application start time: 0x01d5f97343d16506
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 913569d1-656a-11ea-9ed2-7845c4fe47fd	
3/13/2020 4:40 AM	Application Error	Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x1970
Faulting application start time: 0x01d5f8ca386c4430
Faulting application path: C:\Program Files (x86)\Heroes of the Storm\Versions\Base78679\HeroesOfTheStorm_x64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ca08b424-64e4-11ea-be0a-7845c4fe47fd	
3/9/2020 11:36 AM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x000000000161b95b
Faulting process id: 0x1ebc
Faulting application start time: 0x01d5f5fb8e713bc2
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 44678f4e-61fa-11ea-b79f-7845c4fe47fd	
3/8/2020 10:48 PM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x0000000000620ad4
Faulting process id: 0x1580
Faulting application start time: 0x01d5f589df7751a0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: ecbf86c9-618e-11ea-9d20-7845c4fe47fd	
3/7/2020 8:56 PM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000015da6a1
Faulting process id: 0x4e0
Faulting application start time: 0x01d5f4bad43a412e
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 1d827a3b-60b6-11ea-b94c-7845c4fe47fd	
3/6/2020 11:55 PM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000007a91cd
Faulting process id: 0xe30
Faulting application start time: 0x01d5f40d02340ba0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: ec1d783b-6005-11ea-b936-7845c4fe47fd	
3/6/2020 10:01 PM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000015b9f1c
Faulting process id: 0x1ac
Faulting application start time: 0x01d5f3fecf8e603b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 03d7c9bc-5ff6-11ea-b936-7845c4fe47fd	
3/6/2020 5:03 PM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x0000000000def619
Faulting process id: 0xc50
Faulting application start time: 0x01d5f3c33415ef06
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 54d4c75d-5fcc-11ea-b936-7845c4fe47fd	
3/6/2020 2:23 PM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000015b9f1c
Faulting process id: 0x4e8
Faulting application start time: 0x01d5f3bfa60d4950
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: fba07b4f-5fb5-11ea-b936-7845c4fe47fd	
3/6/2020 6:44 AM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000015b9f1c
Faulting process id: 0xe7c
Faulting application start time: 0x01d5f37d6e48a060
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: f4eebf06-5f75-11ea-b932-7845c4fe47fd	
3/6/2020 5:55 AM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x00000000007a91cd
Faulting process id: 0x1970
Faulting application start time: 0x01d5f36d5aeba53e
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 264ab5a9-5f6f-11ea-b932-7845c4fe47fd	
3/5/2020 1:51 AM	Application Error	Faulting application name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Faulting module name: GTA5.exe, version: 1.0.1868.0, time stamp: 0x5df10009
Exception code: 0xc0000005
Fault offset: 0x000000000132f8c6
Faulting process id: 0x176c
Faulting application start time: 0x01d5f2861469d987
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: c6fc3b44-5e83-11ea-9b41-7845c4fe47fd	
3/2/2020 10:35 AM	Application Error	Faulting application name: lsass.exe, version: 6.1.7601.24545, time stamp: 0x5e0ead35
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000006
Fault offset: 0x00000000000b29a3
Faulting process id: 0x284
Faulting application start time: 0x01d5f03f28510e16
Faulting application path: C:\Windows\system32\lsass.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 94a3551f-5c71-11ea-b78f-7845c4fe47fd	
2/20/2020 7:13 AM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16700.3, time stamp: 0x5e2b4bff
Exception code: 0xc0000006
Fault offset: 0x0000000000084fd9
Faulting process id: 0xdec
Faulting application start time: 0x01d5e7838c26e5dc
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{0081E7B6-BBC8-4619-A56C-F2DFB5D3F407}\mpengine.dll
Report Id: 76466468-53b0-11ea-8ef7-7845c4fe47fd	
2/20/2020 7:13 AM	Application Error	Faulting application name: GoogleUpdate.exe, version: 1.3.29.5, time stamp: 0x5690f842
Faulting module name: goopdate.dll, version: 1.3.35.442, time stamp: 0x5e226479
Exception code: 0xc0000006
Fault offset: 0x0012b778
Faulting process id: 0x2234
Faulting application start time: 0x01d5e7bcab60e722
Faulting application path: C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Faulting module path: C:\Program Files (x86)\Google\Update\1.3.35.442\goopdate.dll
Report Id: 6e67cfc8-53b0-11ea-8ef7-7845c4fe47fd	
2/20/2020 12:19 AM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16700.3, time stamp: 0x5e2b4bff
Exception code: 0xc0000006
Fault offset: 0x0000000000085aba
Faulting process id: 0x448
Faulting application start time: 0x01d5e77fedc8d0e3
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{0081E7B6-BBC8-4619-A56C-F2DFB5D3F407}\mpengine.dll
Report Id: a4edc557-5376-11ea-8ef7-7845c4fe47fd	
2/20/2020 12:19 AM	Application Error	Faulting application name: OriginWebHelperService.exe, version: 10.5.63.37653, time stamp: 0x5e39dba2
Faulting module name: mdnsNSP.dll, version: 3.1.0.1, time stamp: 0x55cbcd43
Exception code: 0xc0000006
Fault offset: 0x0000ab8e
Faulting process id: 0x724
Faulting application start time: 0x01d5e77f9b5f8cc7
Faulting application path: C:\Program Files (x86)\Origin\OriginWebHelperService.exe
Faulting module path: C:\Program Files (x86)\Bonjour\mdnsNSP.dll
Report Id: a18909ce-5376-11ea-8ef7-7845c4fe47fd	
2/16/2020 7:40 PM	Application Error	Faulting application name: Wow.exe, version: 8.3.0.33369, time stamp: 0x5e45a80b
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000005
Fault offset: 0x0000000000032ad4
Faulting process id: 0x17dc
Faulting application start time: 0x01d5e4fb6e4a57bf
Faulting application path: C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2be84ff1-50f4-11ea-99ab-7845c4fe47fd	
2/15/2020 4:30 PM	Application Error	Faulting application name: GeometryDash.exe, version: 0.0.0.0, time stamp: 0x5a13638c
Faulting module name: GeometryDash.exe, version: 0.0.0.0, time stamp: 0x5a13638c
Exception code: 0xc0000005
Fault offset: 0x0008ddbf
Faulting process id: 0x1098
Faulting application start time: 0x01d5e4109864719a
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\GeometryDash.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\GeometryDash.exe
Report Id: 6d1abc2d-5010-11ea-97a0-7845c4fe47fd	
2/10/2020 3:01 AM	Application Error	Faulting application name: Wow.exe, version: 8.3.0.33237, time stamp: 0x5e38ae00
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000005
Fault offset: 0x0000000000032ad4
Faulting process id: 0x1af4
Faulting application start time: 0x01d5dfa817f22937
Faulting application path: C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 95386d35-4bb1-11ea-9cd1-7845c4fe47fd	
2/8/2020 5:39 PM	Application Error	Faulting application name: Wow.exe, version: 8.3.0.33237, time stamp: 0x5e38ae00
Faulting module name: d3d11.dll_unloaded, version: 0.0.0.0, time stamp: 0x5153b56b
Exception code: 0xc0000005
Fault offset: 0x000007feea5f0c15
Faulting process id: 0x1760
Faulting application start time: 0x01d5de9cd063ac3e
Faulting application path: C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe
Faulting module path: d3d11.dll
Report Id: f878fa1e-4a99-11ea-ae1c-7845c4fe47fd	
2/7/2020 8:31 PM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16700.3, time stamp: 0x5e2b4bff
Exception code: 0xc0000006
Fault offset: 0x00000000004868e0
Faulting process id: 0x183c
Faulting application start time: 0x01d5ddf5685ef3d4
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1155E852-C2A5-4764-B57C-78C20BFCD0D6}\mpengine.dll
Report Id: c95b7d45-49e8-11ea-b93e-7845c4fe47fd	
2/7/2020 8:29 PM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16700.3, time stamp: 0x5e2b4bff
Exception code: 0xc0000006
Fault offset: 0x00000000000fb53c
Faulting process id: 0x1410
Faulting application start time: 0x01d5ddf1d6931587
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1155E852-C2A5-4764-B57C-78C20BFCD0D6}\mpengine.dll
Report Id: 80ef628f-49e8-11ea-b93e-7845c4fe47fd	
1/30/2020 1:34 AM	Application Error	Faulting application name: Uninstall League of Legends.exe, version: 10.1.0.0, time stamp: 0x5e13b395
Faulting module name: ucrtbase.DLL, version: 10.0.18362.1, time stamp: 0x747f8dcc
Exception code: 0x40000015
Fault offset: 0x0009e8da
Faulting process id: 0x1728
Faulting application start time: 0x01d5d70d604e7774
Faulting application path: C:\Riot Games\League of Legends\Uninstall League of Legends.exe
Faulting module path: C:\Riot Games\League of Legends\ucrtbase.DLL
Report Id: a4873108-4300-11ea-8078-7845c4fe47fd	
1/30/2020 12:11 AM	Application Error	Faulting application name: GeometryDash.exe, version: 0.0.0.0, time stamp: 0x5a13638c
Faulting module name: GeometryDash.exe, version: 0.0.0.0, time stamp: 0x5a13638c
Exception code: 0xc0000005
Fault offset: 0x0020d49a
Faulting process id: 0x1084
Faulting application start time: 0x01d5d700b55ed1d0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\GeometryDash.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\GeometryDash.exe
Report Id: febcee4b-42f4-11ea-8078-7845c4fe47fd	
1/28/2020 7:39 PM	Application Error	Faulting application name: LaunchPad.exe, version: 0.0.0.0, time stamp: 0x5c47b315
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0xba4
Faulting application start time: 0x01d5d612aaea0d00
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Sid Meier's Civilization VI\LaunchPad\LaunchPad.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ed4e26c7-4205-11ea-bf51-7845c4fe47fd	
1/28/2020 7:34 PM	Application Error	Faulting application name: LaunchPad.exe, version: 0.0.0.0, time stamp: 0x5c47b315
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x1a60
Faulting application start time: 0x01d5d611d718d7a4
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Sid Meier's Civilization VI\LaunchPad\LaunchPad.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 22f89a47-4205-11ea-bf51-7845c4fe47fd	
1/27/2020 2:18 PM	Application Error	Faulting application name: TwitchUI.exe, version: 5.0.12.0, time stamp: 0x5dbf69a0
Faulting module name: TwitchUI.exe, version: 5.0.12.0, time stamp: 0x5dbf69a0
Exception code: 0xc0000005
Fault offset: 0x01617b01
Faulting process id: 0xf98
Faulting application start time: 0x01d5d51b810dca56
Faulting application path: C:\Users\rod\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe
Faulting module path: C:\Users\rod\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe
Report Id: f077b7ab-410f-11ea-8f93-7845c4fe47fd	
1/21/2020 12:36 PM	Application Error	Faulting application name: Battle.net.exe, version: 1.18.1.11740, time stamp: 0x5df434e0
Faulting module name: libcef.dll, version: 75.0.0.0, time stamp: 0x5d071e50
Exception code: 0xc0000006
Fault offset: 0x00197260
Faulting process id: 0x8c4
Faulting application start time: 0x01d5d0574e2e86cf
Faulting application path: C:\Program Files (x86)\Battle.net\Battle.net.exe
Faulting module path: C:\Program Files (x86)\Battle.net\Battle.net.11740\libcef.dll
Report Id: b5e8d25b-3c4a-11ea-9b20-7845c4fe47fd	
1/21/2020 2:51 AM	Application Error	Faulting application name: Wow.exe, version: 8.3.0.33084, time stamp: 0x5e20adf5
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000005
Fault offset: 0x0000000000032ad4
Faulting process id: 0x1a78
Faulting application start time: 0x01d5cfd7c1128a20
Faulting application path: C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e24425d7-3bf8-11ea-81ea-7845c4fe47fd	
1/17/2020 4:37 PM	Application Error	Faulting application name: GeometryDash.exe, version: 0.0.0.0, time stamp: 0x5a13638c
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0x40000015
Fault offset: 0x000a7676
Faulting process id: 0x175c
Faulting application start time: 0x01d5cd53c1a89d22
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\GeometryDash.exe
Faulting module path: C:\Windows\system32\MSVCR120.dll
Report Id: a39dc783-3947-11ea-af11-7845c4fe47fd	
1/13/2020 2:48 PM	Application Error	Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: wuaueng.dll, version: 7.6.7601.24436, time stamp: 0x5cacb1c4
Exception code: 0xc0000006
Fault offset: 0x0000000000136545
Faulting process id: 0x1a8
Faulting application start time: 0x01d5ca1727bcca21
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: c:\windows\system32\wuaueng.dll
Report Id: b22d54a0-3613-11ea-821d-7845c4fe47fd	
1/8/2020 4:37 PM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16600.7, time stamp: 0x5de6d65b
Exception code: 0xc0000006
Fault offset: 0x000000000001829b
Faulting process id: 0x1b4c
Faulting application start time: 0x01d5c5f753831d37
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FB3EA52A-3D98-499C-8747-24EBA26238F9}\mpengine.dll
Report Id: 216b3e6d-3235-11ea-81a3-7845c4fe47fd	
1/6/2020 2:52 AM	Application Error	Faulting application name: GeometryDash.exe, version: 0.0.0.0, time stamp: 0x5a13638c
Faulting module name: libcocos2d.dll, version: 0.0.0.0, time stamp: 0x5a1360bc
Exception code: 0xc0000005
Fault offset: 0x0006a7c4
Faulting process id: 0x10e4
Faulting application start time: 0x01d5c4381e4f357b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\GeometryDash.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Geometry Dash\libcocos2d.dll
Report Id: 8c0c35b3-302f-11ea-af8b-7845c4fe47fd	
1/5/2020 1:03 PM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: CRYPT32.dll, version: 6.1.7601.24499, time stamp: 0x5d011601
Exception code: 0xc0000006
Fault offset: 0x0000000000029b30
Faulting process id: 0x660
Faulting application start time: 0x01d5c3c6a29dddfd
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\CRYPT32.dll
Report Id: d0c883af-2fbb-11ea-af8b-7845c4fe47fd	
12/30/2019 10:05 AM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16600.7, time stamp: 0x5de6d65b
Exception code: 0xc0000006
Fault offset: 0x0000000000549d89
Faulting process id: 0x15f0
Faulting application start time: 0x01d5be65733ba92c
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F13957C0-8B59-4D01-9B75-20B25150118D}\mpengine.dll
Report Id: f51b0ac1-2aeb-11ea-9e2c-7845c4fe47fd	
12/24/2019 9:35 PM	Application Error	Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: mpengine.dll, version: 1.1.16600.7, time stamp: 0x5de6d65b
Exception code: 0xc0000006
Fault offset: 0x000000000005ab17
Faulting process id: 0x1a94
Faulting application start time: 0x01d5ba90c6e55031
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5DEAC01F-6E2D-41A7-AB61-AC75CE03D43C}\mpengine.dll
Report Id: 5acb1dc0-2695-11ea-b869-7845c4fe47fd	
12/19/2019 7:34 PM	Application Error	Faulting application name: mcbuilder.exe, version: 6.1.7601.17514, time stamp: 0x4ce793fe
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000006
Fault offset: 0x0000000000001313
Faulting process id: 0xde0
Faulting application start time: 0x01d5b6a33498d9f5
Faulting application path: C:\Windows\system32\mcbuilder.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 9d57c812-2296-11ea-9f27-7845c4fe47fd	
12/18/2019 9:24 PM	Application Error	Faulting application name: SearchProtocolHost.exe, version: 7.0.7601.24275, time stamp: 0x5ba6fba4
Faulting module name: SearchProtocolHost.exe, version: 7.0.7601.24275, time stamp: 0x5ba6fba4
Exception code: 0xc0000006
Fault offset: 0x000000000000e7f2
Faulting process id: 0x1730
Faulting application start time: 0x01d5b5e925c473a0
Faulting application path: C:\Windows\system32\SearchProtocolHost.exe
Faulting module path: C:\Windows\system32\SearchProtocolHost.exe
Report Id: c65a3629-21dc-11ea-9ba3-7845c4fe47fd	
12/4/2019 5:55 AM	Application Error	Faulting application name: Discord.exe, version: 0.0.305.0, time stamp: 0x5c8190a4
Faulting module name: Discord.exe, version: 0.0.305.0, time stamp: 0x5c8190a4
Exception code: 0xc0000005
Fault offset: 0x020e7e17
Faulting process id: 0x15ac
Faulting application start time: 0x01d5aa09c577bbe8
Faulting application path: C:\Users\rod\AppData\Local\Discord\app-0.0.305\Discord.exe
Faulting module path: C:\Users\rod\AppData\Local\Discord\app-0.0.305\Discord.exe
Report Id: ae5add10-165a-11ea-add0-7845c4fe47fd	
11/30/2019 3:08 PM	Application Error	Faulting application name: svchost.exe_DiagTrack, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: diagtrack.dll, version: 10.0.10586.10007, time stamp: 0x5b6bd65e
Exception code: 0xc0000006
Fault offset: 0x000000000006d717
Faulting process id: 0x7b4
Faulting application start time: 0x01d5a78bb26fb85d
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: c:\windows\system32\diagtrack.dll
Report Id: 38612856-1383-11ea-8ccf-7845c4fe47fd	
11/29/2019 8:28 PM	Application Error	Faulting application name: rundll32.exe_srrstr.dll, version: 6.1.7601.23755, time stamp: 0x58dd1e4f
Faulting module name: drvstore.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c616
Exception code: 0xc0000006
Fault offset: 0x000000000000d158
Faulting process id: 0xc84
Faulting application start time: 0x01d5a6f358a742ec
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\Windows\system32\drvstore.dll
Report Id: c1071fb4-12e6-11ea-adf9-7845c4fe47fd	
11/25/2019 2:20 AM	Application Error	Faulting application name: rundll32.exe_srrstr.dll, version: 6.1.7601.23755, time stamp: 0x58dd1e4f
Faulting module name: drvstore.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c616
Exception code: 0xc0000006
Fault offset: 0x000000000000d158
Faulting process id: 0x1018
Faulting application start time: 0x01d5a336b8433515
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\Windows\system32\drvstore.dll
Report Id: 26a37426-0f2a-11ea-bd7d-7845c4fe47fd	
11/14/2019 9:27 PM	Application Error	Faulting application name: mcbuilder.exe, version: 6.1.7601.17514, time stamp: 0x4ce793fe
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000006
Fault offset: 0x0000000000001310
Faulting process id: 0x1564
Faulting application start time: 0x01d59b32292a6935
Faulting application path: C:\Windows\system32\mcbuilder.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 9a52bf6b-0725-11ea-8b51-7845c4fe47fd	
11/14/2019 9:27 PM	Application Error	Faulting application name: rundll32.exe_srrstr.dll, version: 6.1.7601.23755, time stamp: 0x58dd1e4f
Faulting module name: drvstore.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c616
Exception code: 0xc0000006
Fault offset: 0x000000000000d158
Faulting process id: 0x1e9c
Faulting application start time: 0x01d59b322902201e
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\Windows\system32\drvstore.dll
Report Id: 9a52e67b-0725-11ea-8b51-7845c4fe47fd

[Zenlaka]

Have you tried closing all other programs while the game is running? If so, then you may want to try the advanced steps here.

[Nemesiz303-1776]

I have tried that, but it still happens. I am also contacting the tech support for the other game I have the same issue with, so far nothing. Also, the errors are there right? but we don’t know whats causing them?

[Zenlaka]

@Nemesiz303-1776

3/17/2020 2:55 PM Application Error Faulting application name: HeroesOfTheStorm_x64.exe, version: 2.49.4.13143, time stamp: 0x5e66d745 Faulting module name: ntdll.dll

That’s the crash line but it isn’t telling us anything specific.

@Nemesiz304-1399

ACCESS_VIOLATION (0xC0000005)

That’s the main error you are getting. This can be caused by a few different reasons and you can try the rest of the steps here. If the issue continues though I would recommend collecting a new Dxdiag and Msinfo then contact our support team for more help diagnosing this problem.

[Nemesiz303-1776]

I’m going to contact the support team, although I want to point out a long time ago I took apart my PC and then put it back together and I saw a bunch of red lines and my screen was red. The issue has since fixed itself but maybe the issues I’m having are because of what happened long ago. Would you recommend taking my computer to get checked out?

[Zenlaka]

Those monitor issues are probably unrelated to the current issues. I’d recommend waiting to have the system files checked out before spending any money. If you wanted to do a Windows Reset though that could be a way to fix any OS problems although would require reinstalling all programs again.

[donxn1k-2325]

Did you fix it? I started playing today and In random middle of game it crashes didn’t even have crash report or some error just Exits the game. and I have a good decent PC. I tried resolutions even lowered Graphic but nothing