I’d like to report some sudden performance issue I encountered recently. The game worked flawlessly on highest settings in 1080p resolution on a base 2018 15’’ MacBook Pro (on Mojave 10.14). After I upgraded to 10.14.1 on macOS and HotS to 39.2 (I did it the same day, so wouldn’t know what to blame exactly) the major FPS drop started occurring. I need to drop my resolution to 1600x900 and reduce all settings to Medium in order to have a smooth frame rate.
You can notice on the video - YouTube how even on medium settings the fps is smooth at first and then for example when I just toggle the Loadout it drops drastically and then return to normal when I close it.
I’ve no background running apps and stuff, did all the recommended optimizations from Blizzard and the web in general.
But to be honest doesn’t think it’s a optimization issue, since it was running perfectly few days ago. I believe it has something to do with 10.14.1 macOS or the latest HotS version, or both.
Hi I’d like to add that I’m also experiencing a similar thing since HOTS recent patches in Mojave (Both 10.14 and now 10.14.1)
I used to play Ultra and never had a performance issue. In the past month, it’s been terrible.
Symptoms:
Consistent lags IG
Mouse lags IG AND in menus when opening loots, during Hero select in Brawl, after a game in the MVP view and more… For example, the mouse will move extremely slowly at the end of a game (Victory window) or at hero select in brawls etc.
Lags anytime there is a team fight and Ults are used )Lots of graphic effects)
Longer than usual loading times (Start of the game, switching form one view to another (Play, Collection, Loot … )
The game doesn’t run smoothly at all like it used to do.
Fans running high very quickly (It used to take 2-3 hours of play before that happened)
Inconsistent freezes. Freezes don’t happen all the time but when they do I get a 1-3 sec of freeing (Happened more with lowest graphic settings actually…)
What I’ve tried already:
Reducing my graphic settings to the minimum did solve part of the problem IG but it turns out it doesn’t remove some of the mouse lags I’m having IG and frequent freezes.
=> I’m still experiencing slow downs, freezes and mouse lags
Other MAC forums Troubleshooting steps I found in Battlenet EU/US forums
=> Issue persists
=> no changes noticed.
Update macOS system and third party apps to the latest version
=> Issue persists
Quitting any other application or process running in the background other than macOS system processes
=> Issue persists
Disconnect external monitor and all peripherals other than wired Razor DeathAdder mouse and wired Apple extented keyboard
=> Issue persists
Turning off any backup process
=> Issue persists
Test on a different region (Americas)
=> Issue persists
Switching from Windowed mode to Full screen
Also to note, the Battlenet app crashes very often and I had to reset all game settings, delete the Battlenet, Agent, Caches folders to resolve multiple times.
So we can get some more info on this, what kind of drives do y’all have Mojave installed on? This is an issue we’re seeing reports in WoW with as well due to Mojave requiring APFS which does not work well with regular and fusion drives.
I’m on a 3TB original Apple Fusion drive that Mojave converted to APFS. Hopefully I can help with the deeper troubleshooting, let me know how I can help narrow this down.
The thing is, APFS is one way, I can’t revert back. Had I known, I wouldn’t have upgraded.
Could we also get what GPU y’all are running? Would like to see if this may be related to the statement made by Nvidia here. I am seeing one report of an AMD card from kazaroth but would like to see what everyone else is using.
Game used to run great at full resolution with moderate settings. Have to run it on low everything now to get decent performance HALF the time. Latest patches seemed to have done something that is causing a lot of mouse lag and jumping in game.
MacbookPro 13’(mid-2014)
with integrated Intel Iris
Used to be able to run the game at 60FPS in 1080p with lowest settings, which is playable.
Right now the games runs at 30FPS in 720p, which is unplayable.
Similar issue here. Played very frequently smoothly on High Sierra with only rare internet related issues. Currently every game HOTS match I’m in lags and stutters to the point of not being able to play or control my character.
I’m on a MacBook Pro (Retina, 15-inch, Mid 2014):
2.5 GHz Intel Core i7
16GB 1600 MHz DDR3
NVIDIA GeForce GT 750M 2048 MB
Intel Iris Pro 1536 MB
Really regretting this Mojave upgrade as I basically can’t play on this computer now. Unfortunately I was foolish and did not set a restore point for High Sierra. I’ve never had issues this bad with any mac OS update.
I also had the mouse permissions issue but was able to easily fix that :(.
MacBook Pro mid-2012
macOS 10.14.2
2,3 GHz Intel Core i7
NVIDIA GeForce GT 650M 1024 Mo
251 Gb flash hardrive
Been playing HOTS on this Mac since the beta. Never had major issue before, even after upgrading from one macOS to the next, with decent FPS on medium setting.
After I updated to Mojave, not only I got the mouse/microphone problem like most people (fixed), but my fps rate was divided by two, making the game unplayable.
Oh, and strangely enough, the fans do NOT blow at max speed anymore when running HOTS (unlike usually or for my test with Civ V). It’s like my MacBook Pro does not bother working at its full power when running the game…
I just compared HOTS under Mac OS between my new Macbook and my Oldtimer
New one: Macbook mit 2018, 2.6 GHZ, Radeon RX560
Mojave 10.14.2
Old one: Macbook late 2013, 2,3 GHZ, Nvidia GT 750M
High Sierra 10.13.6
Well after when we saw in this tread the results should not be unexpected… The old Macbook runs HOTS SOOOOOOO MUCH smother on MAC-OS.
Even swiching of all grapic details the new macbook runs hots slugish. Its just playable on 1440X900.
Under windows (bootcamp) however reverse Story: The New macbook with all setting on MAX and 2880X1800 runs smooth. No lags at all.
Please Blizzard fix this! An 5 years old mashine beaating a new one can not be intended! (And when I bought the new one 2 month back its was NOT the case for sure! I never used bootcamp then).
Thanks for this test, it proves we’re not all crazy and that we need full compatibility with Mojave which has been out for several month now so it’s more than time to patch this!!
I’ve recently switched from a late 2013 27" GTX780 to a 5k 575. I did not notice any differences when upgrading from 10.13.6 to 10.14, certainly no frame drops. The 2013 machine has a 256 GB SSD while the new one has a 1 TB fusion, both formatted with APFS. Both run the game at 60-130fps, the GTX780 on medium, the RX575 on High. Both at 2560x1440.
The only thing that was noticeable was that on the 5k the fps would drop to 20 after a few games. That problem went away when I upgraded the RAM from 8 to 16 GB. (The 2013 machine had 16 GB already when I bought it)
