Crashing HOTS at the beginning of the game

My friend starts the game and it either crashes immediately or after a couple of steps on the map. His BattleTag *********. Error in window after crash 476AE07A-C24A-4D0A-A0FF-8BED8B0A9A01

Your friend will need to either post their issue on the forums directly or submit a ticket for which they can include system files. (They can click their name at the top of this page, click support, then click contact support.)

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