my internet is working fine, but i have been disconnecting 2-3 times per game recently, doesnt seem to be a reason why. is anyone else having this issue? any recommendations on how to trouble shoot?
Heya Shroomage,
Would it be possible to record the disconnects using a winMTR tool? Once you have the results, they can be posted either in this thread or on pastebin. Example:
pastebin*com/abc123
thank you for the reply!
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 25 | 25 | 3 | 18 | 37 | 14 |
| 96.120.89.253 - 0 | 25 | 25 | 10 | 20 | 39 | 18 |
| 68.87.199.49 - 0 | 25 | 25 | 14 | 20 | 33 | 20 |
| po-2-rur01.sf19th.ca.sfba.comcast .net - 0 | 25 | 25 | 13 | 21 | 38 | 21 |
|be-211-rar01.santaclara.ca.sfba.comcast .net - 0 | 25 | 25 | 18 | 24 | 42 | 21 |
|be-3651-cr02.sunnyvale.ca.ibone.comcast. net - 0 | 25 | 25 | 15 | 22 | 35 | 21 |
|be-11025-cr01.9greatoaks.ca.ibone.comcast .net - 0 | 25 | 25 | 18 | 24 | 41 | 24 |
|be-12578-pe04.9greatoaks.ca.ibone.comcast .net - 0 | 25 | 25 | 18 | 22 | 41 | 21 |
| 192.205.32.213 - 0 | 25 | 25 | 18 | 27 | 48 | 26 |
| cr2.sffca.ip.att. net - 0 | 25 | 25 | 25 | 33 | 60 | 32 |
| 12.122.28.121 - 0 | 25 | 25 | 28 | 36 | 60 | 32 |
| gar5.la2ca.ip.att. net - 0 | 25 | 25 | 22 | 30 | 52 | 29 |
| 32.130.250.8 - 0 | 25 | 25 | 27 | 34 | 56 | 35 |
| 32.130.250.25 - 0 | 25 | 25 | 23 | 33 | 56 | 32 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
This only appears to have been run for about 30 seconds and doesn’t seem to have captured a disconnection. Can you please re run the test while playing a game until you disconnect? You need to start the test at the beginning of the match, and let it run until a disconnection happens. Restart the test every 15 minutes or so, and make sure it runs for at least 5 minutes so we can ensure we have enough information to find the problem.
figured it out no l;onger have an issue
I’ve had the same issue since Tuesday. Reset my router last night and that fixed the issue, but today I’m back to disconnecting 3-5 times per game. Last one was unplayable.
What did you figure out?
I use Comcast Xfinity, btw.
Edited by Blizzard - this topic is being locked as this is an old post which was bumped. Please create your own thread.