Is there anyway to fix this problem? Sorry I’m not really big on tech and have a pretty crappy laptop, but HOTS worked fine for me on my last laptop. Thanks for your time!
Hey, IrishGamer3!
Please collect a DXDIAG and post it here using the Preformatted Text button in the posting options. Just make sure the full DXDIAG contents are between the Preformatted Text tags.
System Information
Time of this report: 11/15/2019, 23:53:34
Machine name: DESKTOP-JVKMD6H
Machine Id: {C340B9A0-C9D5-4679-B44E-0B027E258100}
Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 5570
BIOS: 1.1.9 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz (8 CPUs), ~2.0GHz
Memory: 12288MB RAM
Available OS Memory: 12186MB RAM
Page File: 11209MB used, 13319MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode