I just logged in to the game and found out that I’ve lost all of the heroes that I’ve unlocked in the game. All of their levels are still there but I cannot play with them and have to buy them again.
The same for me.
And the same for me too. Please, bring heroes back!
This. Also Euro server.
same here on eu-server
This. Also Eu Server.
Same problem. No heroes.
same for me, and there are more people posting as well.
Same here. No heroes, skins or mounts
same… i dont understand what happened
Same for me! I lost all my Heroes. Please solve the problem.
i think it’s a server problem, i have same issue…no progress in game (skins, heroes, mounts)
Same problem for me!!
same. EU. Blizzard, why? bring me back my heroes!
- List item
Same for me since today
It looks like everyone who mentioned a server said EU.
Is that the case for everyone?
I can’t log into EU right now at all.
If you got kicked to the login screen you would be defaulted to US and US won’t have your items.
You can verify the server on the lower left side of the login screen.
Can someone in EU logout, check that drop down, set it to EU and see if the problem is still occurring or if they just can’t login?
allready did this… same problem
It’s all gone on EU, collection, all three currencies, achievement portraits monkaS
Good morning Heroes,
We are investigating this issue as we speak. Thank you for the reports!