My macbook is updated and I reinstalled HOS
Same startup error. Just quits right away
1 Like
I just tried all the latest recommendations from the most recent blue post and nothing worked there either. That being said, my whole computer got kinda weird when i tried to boot it up with a new Admin user. It initially found the game, but after hitting play it just wouldn’t do anything. Wouldn’t even get an error message like on my normal profile. Not sure what to make of that
Legiticus,
That is indeed bizarre. Can you reinstall the game from the new profile and see if that changes anything? If not, and it gives you a crash code, please post that here. If you get a message about being unable to uninstall the game, try rebooting the PC again before re attempting the uninstall/reinstall.
Same here including the admin error not showing up.
- Restarting definitely does not work.
- Tried downloading Combo update for 10.14.3. Computer had to reset and then it automatically installs. Same error “Heroes quit unexpectedly” pops up upon launching.
- Tried using a “Guest” Account and when you try to Open HOTS, it actually does not give an error message, but just nothing happens for a few seconds while the “PLAY” button on the Battle. net app is greyed out with “Launching”. After those few seconds, the “PLAY” button just returns.
- No 3rd party Security programs on my system.
The app crashes in the ABI, I don’t see why any of your suggestions should work, they are just a waste of time for all the users who follow them, because the crash happens before any third party software has a chance to hook into the sys calls.
Playing with graphic settings is also a waste of time because the app crashes way before anything graphics related has been loaded.
I’m fairly sure that there is no workaround because when you look at the post-mortem you can clearly see that the localized host name is requested, then stored in a new variable but fails because __cxa_guard_acquire has been called before on the same guard object but without a release or abort. This is clearly a programming error and should normally be fairly easy to debug but since it happens in the ABI it might not be as straightforward. My guess is it’s a race condition between two different code paths, where the release call on the second code path comes too late.
6 Likes
omg, not being able to play HOS is giving me more time to work on other stuff like my homework.
1 Like
someone give this man a job.
2 Likes
I tried launching the game again a few minutes ago. It failed in the same way. So I opened up the Console app and searched for ‘battle’ in my iMac’s log file.
default 21:57:50.412478 -0600 Battle.net UNIX error exception: 17
default 21:57:50.417132 -0600 Battle.net UNIX error exception: 17
default 21:57:50.420913 -0600 Battle.net UNIX error exception: 17
error 21:57:50.442209 -0600 sandboxd Sandbox: Battle.net(6815) System Policy: deny(1) file-write-create /System/Library/Application Support
Violation: System Policy: deny(1) file-write-create /System/Library/Application Support
Process: Battle.net [6815]
Path: /Applications/Battle.net.app/Contents/MacOS/Battle.net
Load Address: 0x10eb01000
Identifier: net.battle.app
Version: 1.12.8 (10949) (1.12.8.10949)
Code Type: x86_64 (Native)
Parent Process: launchd [1]
Responsible: /Applications/Battle.net.app/Contents/MacOS/Battle.net [6815]
User ID: 501
Date/Time: 2019-02-14 21:57:50.402 CST
OS Version: Mac OS X 10.13.6 (17G5019)
Report Version: 8
MetaData: {"platform_binary":"no","normalized_target":["System","Library","Application Support"],"pid":6815,"target":"\/System\/Library\/Application Support","vnode-type":"DIRECTORY","rdev":0,"action":"deny","platform-binary":false,"suffix":"Application Support","build":"Mac OS X 10.13.6 (17G5019)","operation":"file-write-create","profile-flags":0,"rootless-flags":524288,"process-path":"\/Applications\/Battle.net.app\/Contents\/MacOS\/Battle.net","primary-filter":"path","uid":501,"primary-filter-value":"\/System\/Library\/Application Support","signing-id":"net.battle.app","path":"\/System\/Library\/Application Support","hardware":"Mac","profile":"platform","summary":"deny(1) file-write-create \/System\/Library\/Application Support","errno":1,"platform-policy":true,"process":"Battle.net","flags":21}
Thread 0 (id: 1681550):
0 libsystem_kernel.dylib 0x00007fff7a41ad82 mkdir + 10
1 CarbonCore 0x00007fff53525067 CreateObjectCommon(FSMount*, FSRefParam*, unsigned char) + 371
2 CarbonCore 0x00007fff53524ebe PBCreateDirectoryUnicodeSync + 75
3 CarbonCore 0x00007fff53524e5b FSCreateDirectoryUnicode + 64
4 CarbonCore 0x00007fff53524d8b FSCreateDirectoryNonUnicode + 114
5 CarbonCore 0x00007fff5353c365 CreateFolder + 621
6 CarbonCore 0x00007fff5351569b FindFolderGuts + 1775
7 CarbonCore 0x00007fff53514f61 FSFindFolder + 113
8 Battle.net 0x000000010ee2f0ae
9 Battle.net 0x000000010ee2ec58
10 Battle.net 0x000000010eb061ff
11 libdyld.dylib 0x00007fff7a2c9015 start + 1
12 Battle.net 0x0000000000000001
Thread 1 (id: 1681558):
0 libsystem_kernel.dylib 0x00007fff7a41a28a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff7a5e0be9 start_wqthread + 13
2 0x000070000ebd3cc0
Thread 2 (id: 1681559):
0 libsystem_kernel.dylib 0x00007fff7a41a28a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff7a5e0be9 start_wqthread + 13
Thread 3 (id: 1681560, ThreadedLogPolicy):
0 libsystem_kernel.dylib 0x00007fff7a419a16 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff7821dcb0 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
2 Battle.net 0x000000010ecb1e93
3 Battle.net 0x000000010ecb2ad7
4 libsystem_pthread.dylib 0x00007fff7a5e1661 _pthread_body + 340
5 libsystem_pthread.dylib 0x00007fff7a5e150d _pthread_body + 0
6 libsystem_pthread.dylib 0x00007fff7a5e0bf9 thread_start + 13
Binary Images:
0x10eb01000 - 0x10ef4aff7 net.battle.app (1.12.8.10949 - 1.12.8 (10949)) <c00b7453-c549-365b-b3cd-2cc89a194a6c> /Applications/Battle.net.app/Contents/MacOS/Battle.net
0x7fff534ff000 - 0x7fff537d6fff com.apple.CoreServices.CarbonCore (1178.4 - 1178.4) <0d5e19bf-18cb-3fa4-8a5f-f6c787c5ee08> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff78217000 - 0x7fff7826dfff libc++.1.dylib (400.9) <7d3daccc-3804-393c-abc1-1a580fd00cb6> /usr/lib/libc++.1.dylib
0x7fff7a2c8000 - 0x7fff7a2e5ff7 libdyld.dylib (551.5) <49bf9e96-8297-30cf-8aa6-128cc14054b2> /usr/lib/system/libdyld.dylib
0x7fff7a3fd000 - 0x7fff7a423ff7 libsystem_kernel.dylib (4570.71.22) <6bfaf4c2-ff7b-301c-8d1c-3ed5e090b0ce> /usr/lib/system/libsystem_kernel.dylib
0x7fff7a5de000 - 0x7fff7a5e9fff libsystem_pthread.dylib (301.50.1) <0e51ccba-91f2-34e1-bf2a-feefd3d321e4> /usr/lib/system/libsystem_pthread.dylib
default 21:57:51.186405 -0600 launchservicesd CHECKIN:0x0-0x246246 6815 net.battle.app
default 21:57:51.415391 -0600 kernel Sandbox: 1 duplicate report for Battle.net deny(1) file-write-create /System/Library/Application Support
default 21:57:53.938344 -0600 Battle.net Helper GVA info: preferred scaler idx 1
default 21:57:54.047368 -0600 Agent UNIX error exception: 17
default 21:57:54.050826 -0600 Agent UNIX error exception: 17
default 21:57:54.057102 -0600 Agent UNIX error exception: 17
error 21:57:54.108767 -0600 Battle.net AEGetDescData of non-desc type 'reco' not a good idea
default 21:57:57.700113 -0600 Agent UNIX error exception: 17
default 21:57:57.706898 -0600 Agent UNIX error exception: 17
default 21:57:59.613500 -0600 Battle.net Helper [0214/215759.613111:ERROR:mf_audio_decoder_mac.mm(515)] Unsupported codec by MfAudioDecoder: 12
default 21:58:04.410065 -0600 Battle.net LSExceptions shared instance invalidated for timeout.
default 21:59:18.318608 -0600 powerd Process Battle.net.6815 Created NoDisplaySleepAssertion "Playing video" age:00:00:00 id:21474872464 [System: PrevDisp DeclUser kDisp]
default 21:59:18.323116 -0600 Battle.net Helper [0214/215918.323071:ERROR:mf_audio_decoder_mac.mm(515)] Unsupported codec by MfAudioDecoder: 12
default 21:59:23.158219 -0600 powerd Process Battle.net.6815 Released NoDisplaySleepAssertion "Playing video" age:00:00:04 id:21474872464 [System: PrevIdle DeclUser IntPrevDisp kDisp]
default 21:59:31.757304 -0600 Battle.net LSExceptions shared instance invalidated for timeout.
That’s what shows up. Those time stamps match the launch & crash time on my Mac. When I make similar searches specifically in the system.log file (also via the Console app) I see this.
Feb 14 21:57:50 iMac Battle.net[6815]: objc[6815]: Class BlizzardCore_URLCache is implemented in both /Applications/Battle.net.app/Contents/MacOS/Battle.net (0x10ef789d0) and /Users/weaverm/Library/Application Support/Battle.net/Versions/Battle.net.10949/battle.net-core.framework/battle.net-core (0x11393a3f8). One of the two will be used. Which one is undefined.
Feb 14 21:57:50 iMac Battle.net[6815]: objc[6815]: Class BlizzardCore_DownloadURLObject is implemented in both /Applications/Battle.net.app/Contents/MacOS/Battle.net (0x10ef78a48) and /Users/weaverm/Library/Application Support/Battle.net/Versions/Battle.net.10949/battle.net-core.framework/battle.net-core (0x11393a470). One of the two will be used. Which one is undefined.
Feb 14 21:57:50 iMac Battle.net[6815]: objc[6815]: Class BlizzardCoreURLConnectionDelegate is implemented in both /Applications/Battle.net.app/Contents/MacOS/Battle.net (0x10ef78a70) and /Users/weaverm/Library/Application Support/Battle.net/Versions/Battle.net.10949/battle.net-core.framework/battle.net-core (0x11393a498). One of the two will be used. Which one is undefined.
Feb 14 21:57:54 iMac com.apple.xpc.launchd[1] (com.blizzard.agent.27920.BBB06232-21C6-48C9-A6A1-94D3F5201DF7[6822]): Service exited with abnormal code: 255
Feb 14 21:59:22 iMac com.apple.xpc.launchd[1] (com.blizzard.heartoftheswarm.switcher.30000.0E5F419E-047A-41F2-8AF7-18821B7DDC2D[6834]): Service exited with abnormal code: 1You’re barking at the wrong tree. The Battle net app is just reporting some of its own problems. It is just a badly written piece of (HTML) code based on another badly written piece of code: Chrome Browser…
If you want to play around, you should call the binary directly in Terminal.app, like so:
/Applications/Heroes\ of\ the\ Storm/Versions/Base72191/Heroes.app/Contents/MacOS/Heroes
…resulting in
libc++abi.dylib: __cxa_guard_acquire detected deadlock
Abort trap: 6
The patch notes read
- Improved compatibility with latest Mac OS versions.
therefore I’m pretty confident that we’ll see a hotfix soon, they just need to roll back those “improvements” for the time being.
Fidibus, you’re probably correct. I added the relevant logs I found in Console for completeness.
I did attach the debugger in Xcode to the Heroes process and the thing SIGABRTs super early, which makes sense if it really is getting a deadlock while messing in the ABI (application binary interface for those following along at home). The debugger helpfully waits for a named process to launch, which is handy in this case.
As much fun as HotS is, I prefer playing it to debugging it. Hopefully the fine folks at Blizzard will figure it out soon.
Still… I’m curious how only some people seem to hit this problem? It does not seem to be specific to a particular set of hardware or an OS level.
¯\_(ツ)_/¯
For me the game launches on iMac Pro (latest OS X) but crashes mid game. It happened twice around Level 9 playing as Ragnaros in Team League. Not sure why it always happened during Level 9. Reconnecting to the match crashed at the same exact point every time.
Insomniak, does the macOS crash reporter pop up when this happens to you? If so, what does it say?
The patch notes read
- Improved compatibility with latest Mac OS versions.
therefore I’m pretty confident that we’ll see a hotfix soon, they just need to roll back those “improvements” for the time being.
Maybe rolling back those changes could help?
Same Problem Here , and
OS re-install and Deleted all Battle net folders and files did not work.
IMPORTANT DATA
I can only Play on “ASIA” Region/ Server with no problem ( but My server was America)
This problem only happened on When I tried to play on Americas and Euro Region.
Whats the deference between Asia update and Americas update . PLESE check this point !!!
Error Massage
Process: Heroes [2098]
Path: /Applications/Blizzard/*/Heroes.app/Contents/MacOS/Heroes
Identifier: com.blizzard.heroesofthestorm
Version: 2.43 [72191] (72191)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Heroes [2098]
User ID: 501
Date/Time: 2019-02-15 14:51:19.784 +0900
OS Version: Mac OS X 10.13.6 (17G65)
Report Version: 12
Anonymous UUID: 07CE69B1-32AB-5424-2CE0-2045261048BA
Time Awake Since Boot: 140 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: _LSContextInitClient queue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
__cxa_guard_acquire detected deadlock
abort() called
Thread 0 Crashed:: Dispatch queue: _LSContextInitClient queue
0 libsystem_kernel.dylib 0x00007fff77d3db66 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff77f08080 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff77c991ae abort + 127
3 libc++abi.dylib 0x00007fff75b96f8f abort_message + 245
4 libc++abi.dylib 0x00007fff75bb2690 __cxa_guard_acquire + 221
5 com.blizzard.heroesofthestorm 0x0000000100da9623 0x100000000 + 14325283
6 com.blizzard.heroesofthestorm 0x0000000100db3db5 0x100000000 + 14368181
7 com.blizzard.heroesofthestorm 0x0000000100dbe7e4 0x100000000 + 14411748
8 com.blizzard.heroesofthestorm 0x00000001027edf5e operator new(unsigned long) + 14
9 com.apple.LaunchServices 0x00007fff5128210f invocation function for block in _LSGetSessions() + 122
10 libdispatch.dylib 0x00007fff77bb3db8 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff77bb3d6b dispatch_once_f + 41
12 com.apple.LaunchServices 0x00007fff511bbe40 _LSGetSession(unsigned int) + 120
13 com.apple.LaunchServices 0x00007fff511bbd9b _LSCopyLocalDatabase + 31
14 com.apple.LaunchServices 0x00007fff51282dff invocation function for block in _LSContextInitClient(LSContext*) + 60
15 libdispatch.dylib 0x00007fff77bb3db8 _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff77bc71e1 _dispatch_queue_barrier_sync_invoke_and_complete + 60
17 com.apple.LaunchServices 0x00007fff51280fa3 _LSContextInitClient(LSContext*) + 209
18 com.apple.LaunchServices 0x00007fff511bbc6e _LSContextInit + 182
19 com.apple.LaunchServices 0x00007fff5120fedf _LSCreateDeviceTypeIdentifierWithModelCodeInternal(__CFString const*, unsigned char const*, unsigned char) + 39
20 com.apple.SystemConfiguration 0x00007fff5c2ae11d SCDynamicStoreCopyComputerName + 409
21 com.apple.CFNetwork 0x00007fff4ec579a3 -[NSHost localizedName] + 90
22 com.blizzard.heroesofthestorm 0x0000000103c5612e 0x100000000 + 63267118
23 com.blizzard.heroesofthestorm 0x0000000100da96bb 0x100000000 + 14325435
24 com.blizzard.heroesofthestorm 0x0000000100da7aad 0x100000000 + 14318253
25 com.blizzard.heroesofthestorm 0x0000000100dac673 0x100000000 + 14337651
26 com.blizzard.heroesofthestorm 0x000000010000c2a5 0x100000000 + 49829
27 dyld 0x000000010bd96ac6 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420
28 dyld 0x000000010bd96cf6 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
29 dyld 0x000000010bd92218 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330
30 dyld 0x000000010bd9134e ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134
31 dyld 0x000000010bd913e2 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74
32 dyld 0x000000010bd82567 dyld::initializeMainExecutable() + 196
33 dyld 0x000000010bd87239 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 7242
34 dyld 0x000000010bd813d4 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 453
35 dyld 0x000000010bd811d2 _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fffb03d7380 rcx: 0x00007ffeefbfa8c8 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffeefbfa900 rsp: 0x00007ffeefbfa8c8
r8: 0x00007ffeefbfa790 r9: 0x00007ffeefbfa960 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x0000000000000307 r13: 0x0000000000000030 r14: 0x0000000000000006 r15: 0x000000000000002d
rip: 0x00007fff77d3db66 rfl: 0x0000000000000206 cr2: 0x00007fffb03b4168
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x104714fff +com.blizzard.heroesofthestorm (2.43 [72191] - 72191) /Applications/Blizzard//Heroes.app/Contents/MacOS/Heroes
0x105f4a000 - 0x1068b6ff7 +libicudata.52.1.dylib (52.1) /Applications/Blizzard//libicudata.52.1.dylib
0x1068b9000 - 0x106a26ff7 +libicui18n.52.1.dylib (52.1) <1D265AF1-91B9-3506-9EA3-6E46BE03F020> /Applications/Blizzard//libicui18n.52.1.dylib
0x106abd000 - 0x106ac4ff7 +libicuio.52.1.dylib (52.1) <06B55B90-C884-3BAC-8704-CEB65E882922> /Applications/Blizzard//libicuio.52.1.dylib
0x106aca000 - 0x106b04fff +libicule.52.1.dylib (52.1) /Applications/Blizzard//libicule.52.1.dylib
0x106b1c000 - 0x106b22fff +libiculx.52.1.dylib (52.1) <735AD2B7-EF75-3A9F-ABC3-4A93AA27C79E> /Applications/Blizzard//libiculx.52.1.dylib
0x106b28000 - 0x106b47fff +libicutu.52.1.dylib (52.1) /Applications/Blizzard//libicutu.52.1.dylib
0x106b85000 - 0x106c8bfff +libicuuc.52.1.dylib (52.1) /Applications/Blizzard//libicuuc.52.1.dylib
0x106ce5000 - 0x106cf3fff +com.blizzard.ClampCursor (1.0 - ???) /Applications/Blizzard//Heroes.app/Contents/Frameworks/ClampCursor.framework/ClampCursor
0x106d0a000 - 0x106d1bff7 +libortp.dylib (0) /Applications/Blizzard//libortp.dylib
0x106d2e000 - 0x1071dbfff +libvivoxsdk.dylib (1) <06DC4653-01EF-38B8-B1BE-6CDED91E2BB4> /Applications/Blizzard/*/libvivoxsdk.dylib
0x107865000 - 0x1079cffdf com.apple.mobiledevice (988.222.1 - 988.222.1) /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
0x10bd80000 - 0x10bdcaacf dyld (551.4) <8A72DE9C-A136-3506-AA02-4BA2B82DCAF3> /usr/lib/dyld
0x7fff4bbd9000 - 0x7fff4bdb9ff3 com.apple.avfoundation (2.0 - 1536.36) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff4bdba000 - 0x7fff4be73fff com.apple.audio.AVFAudio (1.0 - ???) /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio
0x7fff4bf79000 - 0x7fff4bf79fff com.apple.Accelerate (1.11 - Accelerate 1.11) <2EF00EFE-06E8-3082-85C3-2988B422A19D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff4bf92000 - 0x7fff4c6e0ffb com.apple.vImage (8.1 - ???) <56C275C1-459F-37CD-BF29-2E6D81C29E53> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff4c6e1000 - 0x7fff4c881ff3 libBLAS.dylib (1211.50.2) <93259222-2D94-333D-A1EB-09C6FC4A64B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff4c882000 - 0x7fff4c8bcfef libBNNS.dylib (38.1) <0AAE0109-71D5-3B26-8401-3E62DDF97624> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib
0x7fff4c8bd000 - 0x7fff4cc96ff7 libLAPACK.dylib (1211.50.2) <70781D0B-AEAD-33EB-9900-10DC30F37D61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff4cc97000 - 0x7fff4ccadff7 libLinearAlgebra.dylib (1211.50.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
0x7fff4ccae000 - 0x7fff4ccb3ff3 libQuadrature.dylib (3) <3D6BF66A-55B2-3692-BAC7-DEB0C676ED29> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib
0x7fff4ccb4000 - 0x7fff4cd34fff libSparse.dylib (79.50.2) <0DC25CDD-F8C1-3D6E-B472-8B060708424F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib
0x7fff4cd35000 - 0x7fff4cd47ff7 libSparseBLAS.dylib (1211.50.2) <994A7D7E-FA3B-3943-A59C-8150B9AF86BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
0x7fff4cd48000 - 0x7fff4cebbfe7 libvDSP.dylib (622.50.5) <4BF310F4-31A3-3DA5-80E4-7F8014AD380B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff4cebc000 - 0x7fff4cf72fef libvMisc.dylib (622.50.5) <88143A88-4FDE-35A1-85FE-54FF0C2A9E43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x7fff4cf73000 - 0x7fff4cf73fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <880DEF40-389A-3F56-ACA1-B62A5BC57E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff4d267000 - 0x7fff4e0c5fff com.apple.AppKit (6.9 - 1561.60.100) <3C27CF6F-E640-3411-A87D-CCB2222CC754> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff4e117000 - 0x7fff4e117fff com.apple.ApplicationServices (48 - 50) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff4e118000 - 0x7fff4e17efff com.apple.ApplicationServices.ATS (377 - 445.4) <85E779EE-0219-3181-B4C4-201E4CC82AB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff4e217000 - 0x7fff4e339fff libFontParser.dylib (222.1.6) <6CEBACDD-B848-302E-B4B2-630CB16E663E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
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0x7fff77c0b000 - 0x7fff77c17ff3 libkxld.dylib (4570.71.2) /usr/lib/system/libkxld.dylib
0x7fff77c18000 - 0x7fff77c18ff7 liblaunch.dylib (1205.70.9) /usr/lib/system/liblaunch.dylib
0x7fff77c19000 - 0x7fff77c1dffb libmacho.dylib (906) <1902A611-081A-3452-B11E-EBD1B166E831> /usr/lib/system/libmacho.dylib
0x7fff77c1e000 - 0x7fff77c20ff3 libquarantine.dylib (86) <26C0BA22-8F93-3A07-9A4E-C8D53D2CE42E> /usr/lib/system/libquarantine.dylib
0x7fff77c21000 - 0x7fff77c22ff3 libremovefile.dylib (45) <711E18B2-5BBE-3211-A916-56740C27D17A> /usr/lib/system/libremovefile.dylib
0x7fff77c23000 - 0x7fff77c3afff libsystem_asl.dylib (356.70.1) <39E46A6F-B228-3E78-B83E-1779F9707A39> /usr/lib/system/libsystem_asl.dylib
0x7fff77c3b000 - 0x7fff77c3bfff libsystem_blocks.dylib (67) <17303FDF-0D2D-3963-B05E-B4DF63052D47> /usr/lib/system/libsystem_blocks.dylib
0x7fff77c3c000 - 0x7fff77cc5ff7 libsystem_c.dylib (1244.50.9) <1187BFE8-4576-3247-8177-481554E1F9E7> /usr/lib/system/libsystem_c.dylib
0x7fff77cc6000 - 0x7fff77cc9ffb libsystem_configuration.dylib (963.50.8) /usr/lib/system/libsystem_configuration.dylib
0x7fff77cca000 - 0x7fff77ccdffb libsystem_coreservices.dylib (51) <486000D3-D8CB-3BE7-8EE5-8BF380DE6DF7> /usr/lib/system/libsystem_coreservices.dylib
0x7fff77cce000 - 0x7fff77ccffff libsystem_darwin.dylib (1244.50.9) <09C21A4A-9EE0-388B-A9D9-DFF8F6758791> /usr/lib/system/libsystem_darwin.dylib
0x7fff77cd0000 - 0x7fff77cd6ff7 libsystem_dnssd.dylib (878.70.2) <3290768B-54DE-3AB6-B155-AC0950AC5564> /usr/lib/system/libsystem_dnssd.dylib
0x7fff77cd7000 - 0x7fff77d20ff7 libsystem_info.dylib (517.30.1) /usr/lib/system/libsystem_info.dylib
0x7fff77d21000 - 0x7fff77d47ff7 libsystem_kernel.dylib (4570.71.2) /usr/lib/system/libsystem_kernel.dylib
0x7fff77d48000 - 0x7fff77d93fcb libsystem_m.dylib (3147.50.1) <8CFB51C9-B422-3379-8552-064C63943A23> /usr/lib/system/libsystem_m.dylib
0x7fff77d94000 - 0x7fff77db3fff libsystem_malloc.dylib (140.50.6) <7FD43735-9DDD-300E-8C4A-F909A74BDF49> /usr/lib/system/libsystem_malloc.dylib
0x7fff77db4000 - 0x7fff77ee4ff7 libsystem_network.dylib (1229.70.2) <5E86B2DE-9E15-3354-8714-4094ED5F698D> /usr/lib/system/libsystem_network.dylib
0x7fff77ee5000 - 0x7fff77eefffb libsystem_networkextension.dylib (767.70.1) /usr/lib/system/libsystem_networkextension.dylib
0x7fff77ef0000 - 0x7fff77ef9ff3 libsystem_notify.dylib (172) <08012EC0-2CD2-34BE-BF93-E7F56491299A> /usr/lib/system/libsystem_notify.dylib
0x7fff77efa000 - 0x7fff77f01ff7 libsystem_platform.dylib (161.50.1) <6355EE2D-5456-3CA8-A227-B96E8F1E2AF8> /usr/lib/system/libsystem_platform.dylib
0x7fff77f02000 - 0x7fff77f0dfff libsystem_pthread.dylib (301.50.1) <0E51CCBA-91F2-34E1-BF2A-FEEFD3D321E4> /usr/lib/system/libsystem_pthread.dylib
0x7fff77f0e000 - 0x7fff77f11fff libsystem_sandbox.dylib (765.70.1) <553DFCC6-9D31-3B9C-AB7C-30F6F265786D> /usr/lib/system/libsystem_sandbox.dylib
0x7fff77f12000 - 0x7fff77f13ff3 libsystem_secinit.dylib (30) /usr/lib/system/libsystem_secinit.dylib
0x7fff77f14000 - 0x7fff77f1bff7 libsystem_symptoms.dylib (820.60.2) <585BDFA2-D54D-39D0-8046-44E824DABD43> /usr/lib/system/libsystem_symptoms.dylib
0x7fff77f1c000 - 0x7fff77f2ffff libsystem_trace.dylib (829.70.1) <3A6CB706-8CA6-3616-8AFC-14AAD7FAF187> /usr/lib/system/libsystem_trace.dylib
0x7fff77f31000 - 0x7fff77f36ff7 libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib
0x7fff77f37000 - 0x7fff77f64ff7 libxpc.dylib (1205.70.9) <0BC7AD67-671D-31D4-8B88-C317B8379598> /usr/lib/system/libxpc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 398
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=457.3M resident=0K(0%) swapped_out_or_unallocated=457.3M(100%)
Writable regions: Total=90.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=90.5M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 2
Kernel Alloc Once 8K 2
MALLOC 48.4M 23
MALLOC guard page 32K 9
STACK GUARD 56.0M 2
Stack 8192K 2
VM_ALLOCATE 16.3M 3
__DATA 48.7M 279
__FONT_DATA 4K 2
__LINKEDIT 201.1M 15
__TEXT 256.3M 278
__UNICODE 560K 2
mapped file 79.0M 4
shared memory 12K 4
=========== ======= =======
TOTAL 714.7M 613
Model: MacBookPro10,1, BootROM 251.0.0.0.0, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.190.18.1a3)
Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Keyboard Hub
USB Device: SteelSeries Rival 100 Gaming Mouse
USB Device: Apple Keyboard
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
3 days and counting? ![:disappointed_relieved:](https://d3rakab8gpdsa3.cloudfront.net/en/heroes/images/emoji/twitter/disappointed_relieved.png?v=6" ":disappointed_relieved:")
I’m actually having the same problem as everyone else, and i’m using a mac mini late 2012 model with High Sierra 10.13.6, which i might add, was doing just fine with hots before this latest patch. It launches and right away crashes right down, and so far nothing has fixed the problem.
Let’s give it another few hours. They can insta-fix it by rolling back the “Mac Improvements” from the last patch, when all was well.
If they cannot even do that (so they keep players happy, while they work on a permanent fix), how focused on the player base are they really? ![:thinking:](https://d3rakab8gpdsa3.cloudfront.net/en/heroes/images/emoji/twitter/thinking.png?v=6" ":thinking:")
1 Like
Just roll back the “Improved compatibility with latest Mac OS versions.”
I’ve been playing HOTS on MacOS since Beta and this is the only time I’ve had a problem.
1 Like
I’m curious how only some people seem to hit this problem?
Looking at the post-mortem I’d say it’s a race condition between two threads trying to initialize the same static function variable. This can happen for example when you have two different code paths, e.g. an ‘if’ clause that triggers the crash only when it results in ‘true’. But it could also be some kind of debugging code that when enabled shifts the timing so that the bug won’t trigger.
These kinds of problems are hard to reproduce, but this is on a Mac not on those Windows shoot boxes where there are about 1 Million different platforms out there. However trying to find a common denominator is at this point IMHO wasted time, you guys have to roll back that commit then look at the code instead of making desperate people reinstall their OS.
3 Likes