Hello,
I am a new player, a former League of Legends player who wanted to try out Heroes of the storm.
My experience so far with this game has been abysmal. I will keep it brief and straight to point.
This is the second time my account was closed and I am left baffled as to why.
The email I received is exactly this:
Action(s) Taken: Account Closure
The Battle.net account has violated the Blizzard End User License Agreement.
Before anyone rushes to conclusions, please kindly first read.
As I stated, I am a new player, I understand that I may not be playing the game right. And that is EXACTLY why I am learning to play the game in Versus A.I. mode with AI team mates and opponents.
So I fail to understand what do YOU even mean by the statement that the account has violated Blizzard End User License Agreement.
I have no interaction with another human player, there is absolutely no chance of me ever receiving even a single report for ANY OF THE LISTED REASON.
I emphasize again, there is NO HUMAN player in my games.
That is the first account. I opened ticket and was given a generated automatic response and denied my ticket for appeal.
So I made a second account because this game seems fun to play at night and went to sleep because I did not feel like playing.
And guess what I woke up the next morning and tried to login, the ACCOUNT IS CLOSED for the SAME REASON.
Like WHAT DO YOU MEAN!?!?! The account is LITERALLY LEVEL 0, NO GAMES HISTORY.
If someone from the Developer team is seeing this thread, PLEASE ADDRESS THIS ISSUE.
You are literally refusing to allow new players trying out the game. WHAT IS WRONG WITH YOU?
This is EMBARRASSING for a company like Blizzard. I am EMBARRASSED for you.