First post, sorry if repetitive to what’s already here. I’m at my wits end, and quickly deciding to just stop trying. My game was running smoothly for quite a few months since re-installation, then random crashes upon loading the game. Every time was the same error message on the sign: “hearthstone has been updated please download the latest version”. I check for updates, I scan and repair, and I have uninstalled/reinstalled the game repeatedly. I read a reddit post claiming the issue might be with my mobile account playing on an older version, but that’s not the case. My mobile version runs just fine using the same account, and gives no issues in games. I decided to uninstall the launcher, because I started recieving the error codes: BLZBNTBNA00000A8D, BLZBNTAGT000008FC. That has resulted in battle.net downloading fine, but hearthstone will not even install anymore. I’m done
Did you try to delete the cache files? Maybe they are causing a problem.
Delete the following folders:
- Battle.net
- Battle.net_components
- Blizzard Entertainment
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