This happens to me too. And no, I don’t have citrix installed. Please help.
Voidex,
I moved you to your own thread as you were piggybacking on a thread for people crashing with a particular bug. Let’s work on your issue at this thread instead.
This can have a couple different causes. Can you make sure that youroperating system and drivers are up to date, first and foremost? If this doesn’t work, other programs can also interfere with the game client. Try closing other background applications and uninstalling any third party hearthstone mods like Innkeeper, Hearthstone Deck Tracker, etc.
If you’re still having trouble after this troubleshooting, please generate a text copy of your DxDiag using these instructions. Once you have that made, open the file. Copy the code below, then copy/paste everything from that DXDiag file between the rows of tilde (~) marks where it says “DXDiag goes here.”
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DXDiag goes here
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