Timed out, Menu not lit up, games have lag

timed out as it was requesting data from the hearthstone utility service
when i finally do get to the main menu nothing is select-able icons are greys out.
after waiting around 20 seconds they light up and game modes are slectable.
I have deleted my cache folder in hearthstone but still the same outcome.
its like i have 20 second lag spikes.
never had a problem until today

Did you also try to “Scan & Repair”? Next to the blue play button is a cogwheel symbol. There you will find this option.

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