Telstra Australia Disconnections from EU Servers

Technical Support
1

I keep disconnecting mid-game at least 2-3 times.

Sometimes it seems fine, then all of a sudden the game freezes for a second and I get the ‘you were disconnected from your game, attempting to reconnect’. Sometimes I am able to reconnect, other times it kicks me out.

I haven’t had this problem up until about 2-3 weeks ago. Before that, the game worked fine.

I’m on the EU server. I switched over to NA and played a few games and didn’t experience this problem at all. There’s another thread from OVER A MONTH ago with this similar problem , yet it seems to not have been resolved yet, what the hell Blizzard? I pre-ordered the 90 pack AoO bundle and I can’t even play the game?

Is anyone else still experiencing this problem?

Here is my WinMTR results from playing for about 10 minutes or so:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| mymodem.modem - 0 | 572 | 572 | 0 | 2 | 75 | 2 |

| /gateway.qb01.brisbane.asp.telstra.net - 0 | 572 | 572 | 11 | 15 | 128 | 13 |

| /ae251.woo-ice301.brisbane.telstra.net - 0 | 572 | 572 | 11 | 16 | 130 | 14 |

|/bundle-ether25.woo-core10.brisbane.telstra.net - 0 | 572 | 572 | 12 | 15 | 132 | 17 |

|/bundle-ether20.chw-core10.sydney.telstra.net - 0 | 572 | 572 | 22 | 25 | 128 | 24 |

|/bundle-ether1.oxf-gw11.sydney.telstra.net - 0 | 572 | 572 | 23 | 26 | 127 | 25 |

|/bundle-ether1.sydo-core03.sydney.reach.com - 0 | 572 | 572 | 23 | 26 | 126 | 25 |

| /i-10403.sydo-core04.telstraglobal.net - 1 | 552 | 547 | 25 | 28 | 138 | 27 |

| /i-10604.1wlt-core02.telstraglobal.net - 1 | 552 | 547 | 161 | 165 | 339 | 163 |

| /i-0-6-0-1.paix-core02.telstraglobal.net - 1 | 552 | 547 | 174 | 178 | 339 | 180 |

| /i-92.paix02.telstraglobal.net - 1 | 560 | 557 | 174 | 179 | 339 | 177 |

| /xe4-3-3.paloalto2.pao.seabone.net - 8 | 437 | 403 | 173 | 179 | 339 | 175 |

| /ae10.milano58.mil.seabone.net - 8 | 444 | 412 | 336 | 344 | 427 | 348 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 114 | 0 | 0 | 0 | 0 | 0 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2 Likes
2

Also experiencing the same issues! very frustrating and annoying. Makes me wish I could transfer my collection to a different region.

3

I constantly get disconnects as well playing on EU server from Australia. All other online games I play have no issues (ESO EU servers runs great)

4

I get also disconnected every game since like 3-4 days on EU server while being in Australia. On Asia and US servers I don’t have any issue.

5

Yepp, same here. In Australia on EU-Server (because I lived in germany when creating the account). The game is virtually unplayable from my end because the disconnects tend to get so frequent that i got the message 5 times trying to end the same turn at one point.

6

Thank you for your reports! We were seeing reports last night with Australia connections experiencing issues across other Blizzard games. It looked like it was mostly with the login or authentication servers that we were seeing huge spikes with. How are things today with the EU region?

It looks like there may be some issues with the telstra peering node from OP’s WinMTR test. We’ve seen some other issues with telstra for other regions as well that we’re currently tracking. To help compare and check on the peering issues, connection tests is greatly appreciated and helpful for us to check!

For anyone experiencing issues, please include a WinMTR test if possible (Windows) for Macs users, please include a pathping test. Run this test for 10-15 minutes until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:

~~~
WinMTR Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)

1 Like
8

2 posts were split to a new topic: Kadinn - Connection Issues

9

For 185.60.112.157 (EU1)

 1  172.20.10.1 (172.20.10.1)  2.590 ms  1.595 ms  1.468 ms  1.644 ms  1.765 ms  1.777 ms  1.842 ms  1.798 ms  2.097 ms  1.839 ms  1.750 ms  1.786 ms  1.696 ms  1.600 ms  1.705 ms  1.730 ms  1.732 ms  1.759 ms  1.749 ms  1.744 ms (0% loss)
 2  * * * * * * * * * * * * * * * * * * * * (100% loss)
 3  10.4.151.136 (10.4.151.136)  75.696 ms
    10.4.150.136 (10.4.150.136)  25.653 ms
    10.4.151.136 (10.4.151.136)  52.151 ms
    10.4.150.136 (10.4.150.136)  27.846 ms
    10.4.151.136 (10.4.151.136)  46.955 ms
    10.4.150.136 (10.4.150.136)  31.126 ms
    10.4.151.136 (10.4.151.136)  38.956 ms
    10.4.150.136 (10.4.150.136)  48.757 ms
    10.4.151.136 (10.4.151.136)  28.476 ms
    10.4.150.136 (10.4.150.136)  40.299 ms
    10.4.151.136 (10.4.151.136)  37.824 ms
    10.4.150.136 (10.4.150.136)  39.105 ms
    10.4.151.136 (10.4.151.136)  39.004 ms
    10.4.150.136 (10.4.150.136)  38.945 ms
    10.4.151.136 (10.4.151.136)  38.938 ms
    10.4.150.136 (10.4.150.136)  39.007 ms
    10.4.151.136 (10.4.151.136)  39.042 ms
    10.4.150.136 (10.4.150.136)  57.975 ms
    10.4.151.136 (10.4.151.136)  66.366 ms
    10.4.150.136 (10.4.150.136)  32.541 ms (0% loss)
 4  bundle-ether27.win-edge903.melbourne.telstra.net (165.228.35.29)  21.734 ms  23.018 ms  29.753 ms  30.151 ms  31.334 ms  34.760 ms  23.597 ms  30.085 ms  30.104 ms  29.654 ms  31.086 ms  28.867 ms  29.941 ms  31.434 ms  28.400 ms  30.113 ms  29.812 ms  30.799 ms  29.099 ms  37.779 ms (0% loss)
 5  bundle-ether13.win-core10.melbourne.telstra.net (203.50.11.194)  33.997 ms  40.710 ms  28.912 ms  31.736 ms  38.973 ms  31.145 ms  29.925 ms  30.106 ms  28.881 ms  31.433 ms  29.444 ms  28.801 ms  31.182 ms  30.062 ms  29.767 ms  39.997 ms  30.836 ms  28.902 ms  29.951 ms  35.618 ms (0% loss)
 6  bundle-ether12.ken-core10.sydney.telstra.net (203.50.11.122)  44.365 ms  200.959 ms *  45.715 ms  30.773 ms  40.979 ms  38.843 ms  39.185 ms  40.939 ms  40.582 ms  39.057 ms  42.238 ms  37.883 ms  39.807 ms  40.976 ms  37.950 ms  40.911 ms  42.081 ms  37.722 ms  40.022 ms (5% loss)
 7  bundle-ether1.pad-gw11.sydney.telstra.net (203.50.6.61)  41.064 ms  88.840 ms  44.445 ms  38.993 ms  39.908 ms  41.018 ms  45.795 ms  33.453 ms  41.394 ms  38.947 ms  38.857 ms  41.030 ms  39.598 ms  40.459 ms  38.741 ms  41.083 ms  39.834 ms  40.035 ms  39.754 ms  39.027 ms (0% loss)
 8  bundle-ether1.sydp-core04.sydney.reach.com (203.50.13.90)  40.068 ms  173.475 ms  310.865 ms  173.007 ms  174.111 ms  173.106 ms  174.547 ms  180.936 ms  130.143 ms  37.069 ms  326.293 ms  178.843 ms  158.463 ms  48.176 ms  28.126 ms  38.913 ms  40.688 ms  41.003 ms  39.838 ms  38.785 ms (0% loss)
 9  i-20802.eqnx-core02.telstraglobal.net (202.84.141.25)  251.265 ms  306.845 ms  307.151 ms  195.438 ms  419.865 ms  177.708 ms  171.974 ms  221.047 ms  176.557 ms  498.527 ms  220.637 ms  190.452 ms  183.160 ms  311.408 ms  195.295 ms  415.905 ms  205.952 ms  178.488 ms  180.248 ms  356.483 ms (0% loss)
10  i-0-0-0-1.paix-core02.telstraglobal.net (202.84.143.210)  306.626 ms  235.868 ms  334.534 ms  246.443 ms  408.495 ms  319.292 ms  295.064 ms  307.017 ms  276.729 ms  337.550 ms  614.453 ms  307.072 ms  307.767 ms  305.732 ms  307.716 ms  307.246 ms  306.994 ms  307.410 ms  306.906 ms  336.414 ms (0% loss)
11  i-92.paix02.telstraglobal.net (202.84.247.41)  299.825 ms  613.714 ms  241.515 ms  222.658 ms  439.095 ms  305.930 ms  312.693 ms  236.459 ms  213.275 ms  219.959 ms  211.911 ms  217.318 ms  230.281 ms  525.703 ms  265.645 ms  228.662 ms  428.228 ms  229.382 ms  210.955 ms  218.020 ms (0% loss)
12  * xe4-3-3.paloalto2.pao.seabone.net (195.22.206.129)  270.506 ms *  294.118 ms  305.928 ms * *  359.843 ms *  526.410 ms * * * * *  403.375 ms * * *  358.219 ms (65% loss)
13  * * * * * 195.22.208.117 (195.22.208.117)  543.382 ms  498.046 ms  422.020 ms
    ae11.milano58.mil.seabone.net (195.22.208.79)  725.986 ms * *  655.911 ms * *  429.603 ms *  604.291 ms * *  455.546 ms (60% loss)
14  * * * * * * * * * * * * * * * * * * * * (100% loss)
15  * * * * * * * * * * * * * * * * * * * * (100% loss)
16  * * * * * * * * * * * * * * * * * * * * (100% loss)
17  * * * * * * * * * * * * * * * * * * * * (100% loss)
18  * * * * * * * * * * * * * * * * * * * * (100% loss)
19  * * * * * * * * * * * * * * * * * * * * (100% loss)
20  * * * * * * * * * * * * * * * * * * * * (100% loss)

For 185.60.112.158 (EU2)

 1  172.20.10.1 (172.20.10.1)  3.261 ms  1.669 ms  1.666 ms  1.714 ms  1.656 ms  1.770 ms  1.720 ms  1.824 ms  1.677 ms  1.663 ms  1.624 ms  1.665 ms  1.720 ms  1.714 ms  1.833 ms  1.715 ms  2.435 ms  1.690 ms  1.581 ms  1.538 ms (0% loss)
 2  * * * * * * * * * * * * * * * * * * * * (100% loss)
 3  10.4.150.136 (10.4.150.136)  64.374 ms
    10.4.151.136 (10.4.151.136)  25.816 ms
    10.4.150.136 (10.4.150.136)  17.247 ms
    10.4.151.136 (10.4.151.136)  28.098 ms
    10.4.150.136 (10.4.150.136)  29.600 ms
    10.4.151.136 (10.4.151.136)  37.289 ms
    10.4.150.136 (10.4.150.136)  29.657 ms
    10.4.151.136 (10.4.151.136)  37.177 ms
    10.4.150.136 (10.4.150.136)  39.879 ms
    10.4.151.136 (10.4.151.136)  37.910 ms
    10.4.150.136 (10.4.150.136)  48.002 ms
    10.4.151.136 (10.4.151.136)  23.728 ms
    10.4.150.136 (10.4.150.136)  28.545 ms
    10.4.151.136 (10.4.151.136)  29.126 ms
    10.4.150.136 (10.4.150.136)  29.047 ms
    10.4.151.136 (10.4.151.136)  28.175 ms
    10.4.150.136 (10.4.150.136)  27.892 ms
    10.4.151.136 (10.4.151.136)  39.121 ms
    10.4.150.136 (10.4.150.136)  29.259 ms
    10.4.151.136 (10.4.151.136)  40.309 ms (0% loss)
 4  bundle-ether27.win-edge903.melbourne.telstra.net (165.228.35.29)  28.424 ms  37.307 ms  31.943 ms  46.275 ms  32.294 ms  38.899 ms  40.143 ms  39.649 ms  41.140 ms  30.582 ms  37.951 ms  29.784 ms  49.050 ms  31.900 ms  39.940 ms  47.900 ms  40.115 ms  39.771 ms  31.745 ms  40.224 ms (0% loss)
 5  bundle-ether13.win-core10.melbourne.telstra.net (203.50.11.194)  31.629 ms  35.446 ms  34.022 ms  39.833 ms  37.958 ms  31.930 ms  31.921 ms  28.007 ms  30.729 ms  38.051 ms  38.828 ms  38.815 ms  32.942 ms  29.967 ms  30.963 ms  30.309 ms  42.730 ms  35.152 ms  53.766 ms  108.466 ms (0% loss)
 6  bundle-ether12.ken-core10.sydney.telstra.net (203.50.11.122)  35.005 ms  59.452 ms  42.615 ms  31.789 ms  43.189 ms  44.628 ms  35.948 ms  43.769 ms  46.864 ms  52.176 ms  40.025 ms  39.651 ms  31.263 ms  47.784 ms  47.661 ms  43.031 ms  30.808 ms  39.850 ms  50.034 ms  30.938 ms (0% loss)
 7  bundle-ether1.pad-gw11.sydney.telstra.net (203.50.6.61)  40.718 ms  38.771 ms  40.996 ms  29.694 ms  39.246 ms  48.970 ms  32.631 ms  46.988 ms  40.822 ms  55.733 ms  41.939 ms  32.332 ms  48.676 ms  36.849 ms  41.101 ms  42.130 ms  37.859 ms  40.524 ms  41.799 ms  58.225 ms (0% loss)
 8  bundle-ether1.sydp-core04.sydney.reach.com (203.50.13.90)  40.921 ms  38.299 ms  51.373 ms  40.211 ms  39.045 ms  48.821 ms  40.875 ms  49.070 ms  42.989 ms  47.858 ms  39.870 ms  38.882 ms  47.913 ms  43.009 ms  38.840 ms  39.903 ms  40.830 ms  40.803 ms  48.206 ms  46.621 ms (0% loss)
 9  i-20802.eqnx-core02.telstraglobal.net (202.84.141.25)  359.433 ms  306.797 ms  614.391 ms  306.204 ms  215.364 ms  398.976 ms  213.912 ms  400.359 ms  311.971 ms  183.657 ms  167.823 ms  210.758 ms  239.719 ms  422.409 ms  334.839 ms  298.855 ms  301.110 ms  294.840 ms  305.899 ms  201.517 ms (0% loss)
10  i-0-0-0-1.paix-core02.telstraglobal.net (202.84.143.210)  412.725 ms  294.803 ms  221.502 ms  221.161 ms  268.417 ms  260.070 ms  365.078 ms  518.176 ms  614.077 ms  253.742 ms  360.579 ms  287.469 ms  232.192 ms  407.709 ms  608.351 ms  286.828 ms  305.265 ms  270.935 ms  280.124 ms  392.673 ms (0% loss)
11  i-92.paix02.telstraglobal.net (202.84.247.41)  247.070 ms  233.403 ms  221.679 ms  525.491 ms  615.075 ms  247.386 ms  366.918 ms  277.307 ms  336.109 ms  614.380 ms  253.037 ms  361.064 ms  260.409 ms  271.884 ms  352.390 ms  370.397 ms  294.390 ms  293.521 ms  306.996 ms  307.066 ms (0% loss)
12  * xe4-3-3.paloalto2.pao.seabone.net (195.22.206.129)  293.705 ms  356.747 ms  486.964 ms  614.316 ms *  338.555 ms  365.450 ms  438.992 ms  346.258 ms *  316.861 ms * *  613.004 ms  614.333 ms  296.167 ms  300.715 ms  272.166 ms  359.489 ms (25% loss)
13  ae10.milano58.mil.seabone.net (195.22.208.117)  614.269 ms * *
    ae11.milano58.mil.seabone.net (195.22.208.79)  464.197 ms  584.960 ms *
    ae10.milano58.mil.seabone.net (195.22.208.117)  421.537 ms  403.381 ms
    ae11.milano58.mil.seabone.net (195.22.208.79)  621.336 ms * *
    ae10.milano58.mil.seabone.net (195.22.208.117)  401.069 ms *  598.134 ms * * * * * * (60% loss)
14  * * * * * * * * * * * * * * * * * * * * (100% loss)
15  * * * * * * * * * * * * * * * * * * * * (100% loss)
16  * * * * * * * * * * * * * * * * * * * * (100% loss)
17  * * * * * * * * * * * * * * * * * * * * (100% loss)
18  * * * * * * * * * * * * * * * * * * * * (100% loss)
19  * * * * * * * * * * * * * * * * * * * * (100% loss)
20  * * * * * * * * * * * * * * * * * * * * (100% loss)

For 182.162.132.1 (KR)

 1  172.20.10.1 (172.20.10.1)  2.196 ms  1.826 ms  1.669 ms  1.659 ms  2.056 ms  1.638 ms  1.651 ms  1.584 ms  1.520 ms  1.702 ms  1.599 ms  1.671 ms  1.602 ms  1.639 ms  2.586 ms  1.864 ms  1.587 ms  1.556 ms  1.595 ms  1.968 ms (0% loss)
 2  * * * * * * * * * * * * * * * * * * * * (100% loss)
 3  10.4.151.136 (10.4.151.136)  106.111 ms
    10.4.150.136 (10.4.150.136)  45.122 ms
    10.4.151.136 (10.4.151.136)  20.189 ms
    10.4.150.136 (10.4.150.136)  38.301 ms
    10.4.151.136 (10.4.151.136)  31.020 ms
    10.4.150.136 (10.4.150.136)  46.065 ms
    10.4.151.136 (10.4.151.136)  20.854 ms
    10.4.150.136 (10.4.150.136)  30.565 ms
    10.4.151.136 (10.4.151.136)  30.060 ms
    10.4.150.136 (10.4.150.136)  68.420 ms
    10.4.151.136 (10.4.151.136)  27.442 ms
    10.4.150.136 (10.4.150.136)  34.054 ms
    10.4.151.136 (10.4.151.136)  24.160 ms
    10.4.150.136 (10.4.150.136)  29.014 ms
    10.4.151.136 (10.4.151.136)  28.973 ms
    10.4.150.136 (10.4.150.136)  30.134 ms
    10.4.151.136 (10.4.151.136)  28.154 ms
    10.4.150.136 (10.4.150.136)  28.890 ms
    10.4.151.136 (10.4.151.136)  29.956 ms
    10.4.150.136 (10.4.150.136)  37.370 ms (0% loss)
 4  bundle-ether27.win-edge903.melbourne.telstra.net (165.228.35.29)  40.822 ms  37.273 ms  32.967 ms  29.047 ms  37.941 ms  31.896 ms  37.674 ms  40.131 ms  31.854 ms  29.864 ms  30.119 ms  29.797 ms  29.864 ms  29.996 ms  30.111 ms  37.774 ms  39.915 ms  33.034 ms  29.957 ms  29.796 ms (0% loss)
 5  bundle-ether13.win-core10.melbourne.telstra.net (203.50.11.194)  30.945 ms  28.388 ms  29.740 ms  29.990 ms  29.876 ms  37.839 ms  32.059 ms  31.869 ms  27.934 ms  38.121 ms  38.815 ms  34.769 ms  38.285 ms  28.816 ms  38.811 ms  41.967 ms  45.824 ms  32.129 ms  49.832 ms  40.120 ms (0% loss)
 6  bundle-ether12.ken-core10.sydney.telstra.net (203.50.11.122)  33.785 ms  39.276 ms  39.843 ms  37.977 ms  57.039 ms  42.821 ms  42.023 ms  39.004 ms  38.757 ms  40.057 ms  40.808 ms  40.091 ms  48.911 ms  40.676 ms  41.151 ms  38.657 ms  55.313 ms  35.919 ms  38.938 ms  47.860 ms (0% loss)
 7  bundle-ether1.pad-gw11.sydney.telstra.net (203.50.6.61)  32.628 ms  49.587 ms  39.070 ms  40.976 ms  37.895 ms  41.786 ms  40.601 ms  38.321 ms  40.797 ms  47.099 ms  31.939 ms  40.818 ms  46.856 ms  34.407 ms  39.236 ms  39.188 ms  39.961 ms  37.871 ms  41.987 ms  39.132 ms (0% loss)
 8  bundle-ether1.sydp-core04.sydney.reach.com (203.50.13.90)  40.675 ms  37.362 ms  40.856 ms  42.005 ms  37.927 ms  40.927 ms  38.898 ms  48.796 ms  40.871 ms  41.169 ms  46.850 ms  31.922 ms  40.846 ms  39.756 ms  53.360 ms  88.678 ms  37.980 ms  37.909 ms  28.110 ms  88.001 ms (0% loss)
 9  i-10102.sydp-core03.telstraglobal.net (202.84.222.133)  52.655 ms  52.738 ms  49.857 ms  50.858 ms  47.020 ms  50.884 ms  50.775 ms  49.090 ms  50.729 ms  181.663 ms  172.620 ms  73.981 ms  161.111 ms  87.788 ms  130.168 ms  196.681 ms  152.764 ms  310.688 ms  172.797 ms  172.877 ms (0% loss)
10  202.84.138.45 (202.84.138.45)  348.546 ms  318.549 ms  178.753 ms  421.839 ms  303.107 ms  195.432 ms  171.131 ms  176.661 ms  161.596 ms  249.165 ms  210.661 ms  156.658 ms  192.601 ms  170.884 ms  470.992 ms  298.932 ms  186.943 ms  427.280 ms  212.051 ms  402.385 ms (0% loss)
11  i-0-2-0-0.kssd-core01.telstraglobal.net (202.84.137.225)  614.638 ms
    i-0-0-4-0.kssd-core01.bx.telstraglobal.net (202.84.137.58)  200.780 ms
    i-0-2-0-0.kssd-core01.telstraglobal.net (202.84.137.225)  279.769 ms
    i-0-0-4-0.kssd-core01.bx.telstraglobal.net (202.84.137.58)  337.372 ms  242.207 ms
    i-0-4-4-0.kssd-core01.telstraglobal.net (202.84.137.221)  197.795 ms  278.382 ms  218.200 ms  548.621 ms  221.252 ms
    i-0-0-4-0.kssd-core01.bx.telstraglobal.net (202.84.137.58)  393.320 ms
    i-0-2-0-0.kssd-core01.telstraglobal.net (202.84.137.225)  287.372 ms
    i-0-0-4-0.kssd-core01.bx.telstraglobal.net (202.84.137.58)  325.199 ms
    i-0-4-4-0.kssd-core01.telstraglobal.net (202.84.137.221)  198.765 ms  203.223 ms  352.062 ms  473.737 ms  305.946 ms
    i-0-0-4-0.kssd-core01.bx.telstraglobal.net (202.84.137.58)  307.114 ms
    i-0-2-0-0.kssd-core01.telstraglobal.net (202.84.137.225)  306.290 ms (0% loss)
12  202.84.149.98 (202.84.149.98)  306.196 ms  267.666 ms  347.236 ms  348.887 ms  301.136 ms  212.185 ms  308.148 ms  247.612 ms  522.546 ms  331.178 ms  284.834 ms  279.973 ms  332.582 ms  223.365 ms  230.615 ms  188.510 ms  192.024 ms  395.122 ms  268.504 ms  345.275 ms (0% loss)
13  210.108.16.149 (210.108.16.149)  306.282 ms  354.274 ms  205.189 ms  207.938 ms  464.324 ms  303.349 ms  307.401 ms  306.497 ms  245.286 ms  183.408 ms  211.943 ms  281.188 ms  277.270 ms  231.617 ms  411.925 ms  614.852 ms  309.602 ms  213.583 ms  249.755 ms  200.798 ms (0% loss)
14  61.42.234.17 (61.42.234.17)  254.223 ms
    211.53.88.21 (211.53.88.21)  221.307 ms  232.929 ms
    61.42.234.17 (61.42.234.17)  304.997 ms  221.469 ms
    1.213.144.109 (1.213.144.109)  193.294 ms  216.998 ms
    1.208.107.33 (1.208.107.33)  396.569 ms  480.650 ms
    61.43.235.21 (61.43.235.21)  286.625 ms  420.226 ms
    1.213.104.169 (1.213.104.169)  286.654 ms  260.643 ms
    1.208.145.109 (1.208.145.109)  205.198 ms  433.747 ms
    1.213.104.33 (1.213.104.33)  307.165 ms  226.939 ms  226.864 ms  466.330 ms
    1.208.145.109 (1.208.145.109)  295.190 ms (0% loss)
15  * * * * * * * * * * * * * * * * * * * * (100% loss)
16  * * * * * * * * * * * * * * * * * * * * (100% loss)
17  * * * * * * * * * * * * * * * * * * * * (100% loss)
18  * * * * * * * * * * * * * * * * * * * * (100% loss)
19  * * * * * * * * * * * * * * * * * * * * (100% loss)
20  * * * * * * * * * * * * * * * * * * * * (100% loss)
11

I just switched over to Telstra from TPG (coz whey suck).
Now that I’m with Telstra I cannot login/authenticate my Battle.net login so I cannot play any Blizzard games on my PC…:frowning:

Hope Blizzard can solve this Telstra issue ASAP…

FYI I can log into Battle.Net on my sons PC in-which we share the same Telstra connection. But I still cannot play as he’s home schooling atm…

12

hello, bit late to the party but I am playing on EU servers from Australia and have been experiencing exact same disconnects and general network issues with Hearthstone for over a month now. Nothing wrong with my home network as other online games, Netflix etc work perfectly without a hitch. Very frustrating, just trying to enjoy a few games of HS in quarantine then hit with a million disconnects out of nowhere! Hope blizzard can fix this soon.
Edit: I am with telstra