Hey everyone,
I asked around on this and found this is a known issue being looked into by the developers. It’s mentioned in the known issues in the Bug forums here.
To quote from the post:
- [Added 1/25] We are investigating an issue involving players getting stuck when finishing a Heroic Duels run that they started in an older patch.
I wasn’t seeing any workarounds or solutions for this, so if it’s still affecting you, please post on the Bug forums and keep an eye out for future patches to address it. Thanks for the patience and understanding while it’s sorted out.