For like 5 days now when i open the game at the INNs doors load screen, its stay for like 5 mins and give me the messenge: “HS:CT;NetCacheDecks=0;NetCacheCollection=0;NetCacheCardValues=1” at the top rigth and: “Your game timed out as it was requesting data form the Hearthstone utility service. Please relaunch Hearthstone to reconnect” on the screen and don’t load.
Howdy!
We have a tracking thread on this issue located Here. I would recommend following these steps and if the issue continues to occur contact our support team to help troubleshoot deeper.