How hard is it to fix this bug? It’s been like a week of all my Hearthstone sessions starting with a burst of disappointment as I see I still haven’t gotten my Golden Pack.
You can always check the “Known Issues” for updates regarding this.
“[Updated August 13] [Progression] Some players were not able to claim the free Golden Perils in Paradise Pack grant last week. We pushed an update that resolved the problem granting the pack, but found a new issue when those players tried to open the pack. We’ve rolled back that fix so that we can fix both issues at once–that means a small number of affected players might have briefly seen the Golden Pack appear in their collection and then disappear–they will still get the pack, and be able to open it, once this issue is fully resolved. As we are still working to resolve the issue, we are postponing the next free grant and will update again once we have a resolution.”
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