I can using shop in the game.
I updated my password and re-installing game, and still doesn’t work
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Are you possibly in a country such as Russia? International sanctions have been a thing for a while now. IDK what country you are located in now where you encounter this issue, but more info would help answer your issue.
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It’s been going on for some time since the major patch.
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Shop is closed either
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Mobile US server user mine is too
https://www.reddit.com/r/hearthstone/s/RhpjSOpgSO
This worked for me. Haven’t seen shop closed since.
I’ve done this and EVERYTHING thing else. Many tickets have been submitted and in the end I get told I need to wait for a patch. It’s 11 patches in now and the US server mobile users still haven’t even been mentioned for being looked into 
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