Blizzard has not commented on this yet. Waiting…
Is there another way to communicate with blizzard? We want an answer before the fire festival is over.
I wrote to support and they sent to the forum, just have to wait.
Yes, I’m having the same problem too. And also I’m not receiving double gold after rerolling a legendary quest. PLS help
Nobody is receiving double gold. The “double gold for quests” promotion was a year ago.
they just wait this quests end (first 7 days of event) and then they slowly will move on because the number of complaints will go down, halas to the most expensive free game in the world.
Why do you wine after having cancelled the quest BY YOURSELVES?
idem…have same problem…
So…I’m guessing this will get quietly brushed under the carpet. Would have been nice to have some sort of acknowledgement of the issue.
Next time please make the re-roll warning is correct (re-roll=break the chain of Legendary quests) or test the functionality before release.
we rerolled THAT quest, because we prefered 50 golds to an old pack. But it wasn’t written anywhere that it would interrupt the daily quest chain. that’s the point. I don’t know how you didn’t get it, after literally 50 people explained it before your post
Yeah this is unfortunate. I rerolled a legendary quest at the beginning of the event and haven’t received a new legendary quest since then. Still love this game, but I’m super disappointed in this event because of this bug. Oh well…
The lack of any reaction from “blizzard” grieves, what is the point of the forum, if nobody reacts to the post with the highest number of posts …
People lost at least 5 packs and 200 gold, it’s a shame, and no one can even write something like “Well guys, sorry, we will not do anything for you this time”
Any of you guys got the quests? I’ve seen them 2x but the q wasn’t active it just vanished after second log in. but 200 g daily is again on for my friend. So thats another 200 g I’m loosing on this event.
By things like that, people is going out of HS to another games (mainly chesses). Nobody of the company has said absolutely NOTHING, they only see the green colour of our money.
TFT 100K viewers, HS 15k viewers, this say all
Sorry for my english
Still no official answer for this problem?
The Fire Festival is long over, so I wouldn’t hold out hope for anything being done about it.