Puzzle Lab Freezes Game (Now Game won't even load anymore)

Grom-2173 · April 4, 2021, 7:06pm

Same for PC and iOS (10 symbols)

CutthroatTom-1599 · April 4, 2021, 8:08pm

Problem With Zerek On BoomsDay! I Posted This First They will not handle this issue until tomorrow the Offices are empty at blizzard It’s Easter.

QuirkyOrc-2168750 · April 5, 2021, 6:58pm

I really hope they fix this soon. I was stuck in loading screen for 30min.

SimonBelmont-11208 · April 6, 2021, 11:59pm

Me too freezing on Boomsday puzzle. Thanks for your help! Love the game!

ndx-2845 · April 7, 2021, 5:50pm

Also exoeriencing the issue with no cards/mana crystals loaded on Lil’ Stormy 4/7 The Best Offense on PC

Stryka-2776 · April 7, 2021, 10:03pm

I have the exact same issue, stuck on Lil’ Stormy 4/7

Dauger-2382 · April 8, 2021, 10:27am

This bug is still happening. Have tried everything even fresh install.

OddBaLL-2658 · April 9, 2021, 4:32pm

Exact same here, really needs a fix!

anon11278296 · April 9, 2021, 11:37pm

Same issue, please fix it. <3

Timocracy-11207 · April 10, 2021, 2:55am

I am running into the same issue 5/5 of Zerek, Master Cloner is bugged.

Tsteak-1391 · April 10, 2021, 6:03am

i am also stuck on lil stormy but i thought i could quit and just go do ranked or something but now im stuck on the “reconnected” screen… cant do anything

JTBossHogg-1408 · April 12, 2021, 4:02pm

Having exact same issue Lil Stormy 4/7 - contacted support and all they did is reset my password and told me they found no issue lol

Rezinator-11298 · April 12, 2021, 11:23pm

Yup same issues here. Why must every game I play prevent me from progressing? just bad luck I guess, please fix soon.

MikeN-1650 · April 13, 2021, 12:19pm

same exact problem, but can’t you contact someone from blizzard directly? i think i am not the only one who has spent money and time on this game …

Voyager-1776 · April 13, 2021, 2:48pm

I am having the same issue with Mirror Lab Puzzle #5 - Infestation!
The round “starts” but then just no cards appear. THe voice lines still play, but there is nothing to interact with. Even trying to restart the round or concede does nothing. The only way out of this “freeze” is to quit the game completely.
Retrying the match results in the same thing. I am wondering what the hangup for that specific puzzle is,

Appele-2345 · April 13, 2021, 5:30pm

Any chance this will be fixed soon Blizzard? This problem has been going on for a while now.

Thanks in advance

DarthPaxis-1970 · April 13, 2021, 7:28pm

If we could get an update that would be great. Closing in on 3 weeks that this has been a known issue and we have not gotten a response. Couple that and the fact that we just had an update today and that’s kinda ridiculous.

cadencecube-1169 · April 13, 2021, 8:54pm

They even said they fixed the issue in the patch! Unreal

Kaelen-1248 · April 13, 2021, 9:19pm

Was playing on my iPhone and got the perpetual “reconnecting to your last game” error. Saw there was an update so I deleted the app, reinstalled with update and still couldn’t connect.

Got on my iPad and installed the update, opened it up and it said reconnecting, but it actually reconnected me! On 5/5 Zerek now, cards actually loaded in. 3 weeks later I can finally finish this puzzle.

EDIT: scratch that, 2 steps away from solution it’s freezing up on me again. Same as before, can’t do anything, can’t reset, etc. restarting the app loads me into the game but it messes up again at the same point each time I restart. Tried reconnecting on my phone and it still won’t even load in. Try again, Blizzard. You did NOT fix this issue.

Qrill-21707 · April 14, 2021, 7:21am

I just can’t believe that they can fail more than small indie studios… 2 weeks ago i bought all of the adventures and cant even play them because of bug. They refuse to refund and they can’t fix it, so it’s just money for nothing. Love Blizzard more and more these days