EDIT: This issue no longer occurs. Please lock/delete this post.
Hello all,
I have been experiencing consistent “pauses” between actions during my turns on Hearthstone for the past two months. This occurs only on PC and in all game modes (Battlegrounds, Ranked, Unranked, Brawl).
To detail the issue: during my turn, I will play a minion (or take any other action). Immediately after I play that minion (or take any other action), the game ‘pauses’ and does not let me take another action. Any card which should be playable is not playable, any minion which could attack cannot attack, until after the pause has concluded. The game ‘unpauses’ after a second or longer to allow me to take my next action, but as soon as I take another action, like attacking with my minion, the pause occurs again (2+ seconds). Imagine playing a token Druid and needing buff your minions three times, then attack with all 7 of the minions… that’s 20+ seconds of pausing, if not longer.
Note that this occurs for any action. For example, I might play a “Discover” minion, and it takes 2 seconds before my 3 Discover options appear on screen. After selecting one of the Discover options, it takes another 2 seconds before I can “end turn” or play another minion or attack with a minion or use hero power, etc.
Also note that during the “pause” I can hover over cards/etc. to see details and those details do pop up. Graphics do not seem interrupted, no frame rate issues, no sound or music issues, the game runs as normal, it just takes a second or longer before it allows me another action.
The pausing seems to become more severe as more minions are on the screen and more actions are taken. Imagine Battlegrounds where during my ‘turn’ I am selling/buying/buffing/moving minions, pauses between each action. It makes Battlegrounds literally unplayable for me.
A few things to note:
- This happens 100% of the time, no matter the time of day/etc.
- This does not occur on Android / other devices for me.
- I have no other major applications running the background.
- This kind of issue only occurs on Hearthstone on my PC, no other games seem impacted (Cities Skyline, Overwatch, VR, etc. are all fine).
- I have a relatively strong computer: AMD Ryzen 5 1600, GeForce GTX 1070.
- I’ve updated my drivers.
- I’ve updated Windows.
- I have no internet connectivity issues - 85mbps, stable connection, able to stream Stadia at 4k with no issues on my PC. I don’t actually drop/reconnect from games, it seems like a very stable (hardwired) connection the entire time.
- In my 7 years of playing Hearthstone, this has never happened until January 2020, after one of the patches.
- I’ve tried clearing the Hearthstone cache and still occurs.
- I’ve tried repairing Hearthstone and still occurs.
- I’ve run a PC repair but still occurs.
- I tried uninstalling Hearthstone completely from my D drive and reinstalled on my C drive with the same issue. (I’ve done this multiple times now, from one drive to the other.)
- Graphics don’t seem like an issue - frame rates stay consistent. I’ve reduced graphics to low and res to low with the same issue occurring.
- I’ve attempted to play with my Windows Firewall turned off and it still occurs.
Any assistance on this would be helpful! Let me know what info I can provide if needed.