This has happened to me twice on ladder now. It’s my opponent’s turn, and he does nothing. I wait and wait, and then eventually realize that enough time has expired so that the game should have started roping. So, I restart the game, and it doesn’t reconnect, and I have one less star.
The game doesn’t noticeably freeze. You can still look at your cards for example. Your opponent just never plays a card. So, you have no option but to restart, and then you’ve lost the game and a star.
Has this happened to anyone else? Is it a bug, or an exploit? It’s bad enough playing stupid elemental mage game after game without auto-losing matches and stars as well.
How can this be a disconnect issue? Whenever I rarely have a connection issue, I restart and the games resumes. When this new thing happens, I restart and the game does not resume, and I have one less star. Also, the game is not frozen, my opponent’s turn just never ends.
This has happened early in games, so there’s plenty of time to resume before the game is over. I reconnect with no problem at all. My Internet connection is very fast and reliable. It just restarts HS, and the game in progress is gone, and I’m minus a star.
Disconnect issues do not only rely on your internet connection
Based on a disconnect, the game can decide that you left and force you to concede while disconnected (“your opponent left”)
If it’s not my Internet connection, then what causes it? I’d like to correct the problem if possible. I have little desire to play ladder if this is going to be happening.
Have you noticed any patterns or specific cards that get played right before the disconnect? I’ve been seeing more reports of this kind of disconnect lately, but no clear indication of the cause
Unfortunately most certainly something you have no control over.
It can be bound to how the network is distributed around you and how your internet company manages the area.
The best example I have experience is that sometimes my internet says it’s working fine, my internet company has not published any incident report in the area yet I will lose access to specific websites.
Like I can browse google, browse Youtube and watch videos, access specific websites, while at the same time Twitch, Steam, Blizzard and some specific websites will instantly say that I don’t have an internet connexion
I managed to recover a copy of the image that was in the pinned post that explains how server disconnects behave : https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcS12yMJtl_3HLyAMi2v5vkCmbH7RkB7hYBVcw&s
Edit : here’s a more readable one, yet maybe outdated, found on the wiki : https://hearthstone.fandom.com/wiki/Design_and_development_of_Hearthstone?file=HearthstoneConnections.png
My hunch is that these kinds of “disconnections” don’t have anything to do with your actual internet connection. The game client somehow gets stuck in some internal loop and stops talking to the server, and the server eventually decides that you have disconnected.
It’s the same difference between hanging up a phone, or just setting the phone down and leaving the room. Eventually the other person realizes that you are done talking, and hangs up.
There will be those will try to blame it on your end… but be fooled not… you’re not the one causing this to happen. And there’s nothing blizzard is going to do to fix it either. Hearthstone has exploits that Blizzard keeps on the downlow.
I’ve had this happen to me plenty of times, and I’ve even had my opponent emote at me while this is happening.
Hearthstone is not a stable game, and this type of instability has been an issues for years and will most likely continue for years to come.
I just find it ironic how other games never have this issue.
It’s probably because, from their perspective, you just stopped playing the game. The connection for emotes is the not the same as the connection for game play
From the POV of your opponent you just ropped an entire turn without playing anything or without completing your turn, that’s one good reason to emote, regardless of who’s responsible for the DC
Just happened to me. About to win and from my POV it’s endlessly the opponent’s turn and the countdown never starts for their turn (all the rest of Blizzard and other Internet services are working, including Hearthstone still running and not crashing).
Happened to me after a game that felt like it went on for… an hour.
I was clearly ahead and I basically got scammed. I uninstalled the game after that, though reinstalled after cooling off. I’m still feeling pretty heated about this. Lost my streak and was about to rank up to the next floor. Dropped down a floor afterwards.
Motivation to play this game has dramatically dropped from that nonsense. In all my years of gaming, I’ve never felt more cheated out of a win.
Yes!! This exact scenario just happened to me! It was my opponents turn and their turn never ended and it looked like they were going to play cards but it never roped out I waited like 20 mins and I exited and came back and I lost a star! I’m so angry cos I had lethal on board!!