Hello, I do not obtain any rewards from ranked games played in January. No ranked rewards this month. Please repair!
You are not alone
Please write in the topic “MISSING 5 packs + 8 cards (Season Rewards)”.
This way we will be noticed faster
The same issue, I was Diamond 8 or smth, and no reward on Feburary 1
I have the same issue. I reached Gold 4 in Twist in December (I think I dropped back down to Gold 5 by the end) and then I reached Gold 4 in wild in January (I definitely dropped back down to Gold 5 by the end). I got 5 stars for both Twist and Wild this month but no popups and no rewards.
I reached Legend in Wild, got 10 stars for this month but no rewards.
Same , I’m just logging in and did not see the January rank rewards !
I have the same problem. Please fix this.
The same here. But I see here that the developers should soon resolve the problem.
*[Updated Feb 2 - Hearthstone] The team is investigating reports that some players didn’t receive their monthly rewards. It appears this happened to players who had a higher carry-over rank in Twist while it was unavailable for the month than they achieved in Standard or Wild. Update: The team has determined the cause of the issue and is working on a fix. Affected players will be granted their missing rewards in an update, soon."
I did Legend in Wild in Janury and I did not obtain any rewards from my treasure chest.
The rewards were supposed to go out today. Some people got them, some didn’t. Let them know if you still didn’t:
I didn’t get my February rewards this month (got diamond 6 at least bc I had/have a screen shot that shows it). There are packs in my packs screen that say “available March” but I can’t open or do anything with them, so idk if this is them or the same bug that’s been going on. Support didn’t help me.
They’re for the next expansion which means they can’t be opened until launch date. March 19 if I remember right. You got your packs, you just need to be patient.
This has happened to me now on Sep 1st 2024. Please help fix
I was able to open my Gold 8 August rewards but no packs or cards showed up, though I opened 2 packs and 3 other cards. I had a similar issue around a week ago in the store when there was a free pack available. I purchased the pack (for free) but the pack did not appear to open…. Not sure if there is a problem with my account…