New expansion not available

Technical Support
1

The new expansion is not available to me it keeps saying coming soon. Ive redownloaded the game on my phone but still the same issue. I have samsung galaxy s9plus.

2

Hello Ra1der :wave:

Sorry to hear you’re having issues with Rise of Shadows not showing up… beyond re-downloading the app, let’s try clearing out the cached data for both Hearthstone and the Play Store.

  1. Open the Settings of your phone.
  2. Tap the Storage heading to open its settings page.
  3. Tap the Other Apps heading to see a list of your installed apps.
  4. Find the application you want to clear the cache of and tap its listing.
  5. Tap the Clear cache button.

Best of luck in your adventures :slight_smile:

3

I have cleared the cache but the game is still unavailable, there is still a tag saying coming soon.

4

Single player content release is next month …