My account is locked

Technical Support
1

My account is locked.

I purchased the Battle Pass and the game said “Order Failed” but it said " Payment was made to my account" (IOS) so I requested a refund because I didn’t receive any items at that time.
However, after I requested a refund from Apple, the items were later delivered.

it was due to the game’s display error. I was just defending myself.

please unlock my account I spend alot of Money on this ID

2

Your best bet is to submit a support ticket:
https://us.battle.net/support/en/help/product/hearthstone

They should be able to help.

3

You can also reach out to Ridiculoushat on hearthstone reddit he is community manager maybe he can also help you :slight_smile: but also send a ticket like Jonious said.

4

did it get unlocked? dealing with the same though the payment went through and there were no issues with the order