Multiple Crashes

Hearthstone has completely crashed twice on me now over a few days. The most recent one was a little while ago. The previous crash I had a windows dialog box pop up that said the game had stopped responding. This most recent time, nothing popped up, the game just crashed. Below you can see the log from event viewer showing UnityPlayer.dll having an issue.

Faulting application name: Hearthstone.exe, version: 21.4.1.29895, time stamp: 0x5d8de96e
Faulting module name: UnityPlayer.dll, version: 2018.4.10.18181, time stamp: 0x5d8de9ac
Exception code: 0xc0000005
Fault offset: 0x009b8306
Faulting process id: 0x5a24
Faulting application start time: 0x01d7c246cd3dceb9
Faulting application path: C:\Users\Public\Games\Hearthstone\Hearthstone.exe
Faulting module path: C:\Users\Public\Games\Hearthstone\UnityPlayer.dll
Report Id: 567b1a17-bf44-43d7-8507-c95266f6d6d7
Faulting package full name: 
Faulting package-relative application ID:
3 Likes

I have the same problem but much more frequent. Hearthstone crashed 5 times in a single arena game. Same information related to UnityPlayer.dll in Event Viewer.

I know it’s my fault for playing Arena in 2021 but still…

Same thing here. I had it crash yesterday as well, but I didn’t think to check the logs then.

Faulting application name: Hearthstone.exe, version: 21.4.1.29895, time stamp: 0x5d8de96e
Faulting module name: UnityPlayer.dll, version: 2018.4.10.18181, time stamp: 0x5d8de9ac
Exception code: 0xc0000005
Fault offset: 0x009b89cf
Faulting process id: 0x3410
Faulting application start time: 0x01d7c568c4867896
Faulting application path: G:\Hearthstone\Hearthstone.exe
Faulting module path: G:\Hearthstone\UnityPlayer.dll
Report Id: 610f2150-0d70-4b89-8645-d1b5178950c8
Faulting package full name:
Faulting package-relative application ID:

Seeing crashing issues but only on my Android phone, including a not responding popup or outright freeze as the game is loading. Was working fine for the most part til a couple of weeks ago.

I am getting this same error. The game will disconnect, reconnect, then a few seconds later, crash entirely with this same exact error.

Faulting application name: Hearthstone.exe, version: 21.4.5.56033, time stamp: 0x5d8de96e
Faulting module name: UnityPlayer.dll, version: 2018.4.10.18181, time stamp: 0x5d8de9ac
Exception code: 0xc0000005
Fault offset: 0x0083930c
Faulting process id: 0x3dc0
Faulting application start time: 0x01d7cec322205a45
Faulting application path: C:\Program Files (x86)\Hearthstone\Hearthstone.exe
Faulting module path: C:\Program Files (x86)\Hearthstone\UnityPlayer.dll
Report Id: 5827fc4e-164b-49b6-a919-842b1367fa80
Faulting package full name: 
Faulting package-relative application ID:

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