Mobile client crashing alot (Android)

Huawei p30 lite. The same problem, Blizzard whats wrong with You? Game is unplayable

yes, it happened to me too. after restarting the game then it was fixed. At first I did’t even notice that, but as soon as I saw an incomplete mage deck and i opened the list to see suggestions to replace the fireball lol
 so I realized cards were missing. it was a matter of time until I understood it was all the basic set, but at first I was wondering: «how the hell does one even disenchant a fireball?» lol

But back to the topic: it still crashes regardless of permissions, cash clears, re installations, or this small patch
 nothing fixes the «auto-close» bug. It can crash in menus, pvm content (while checking the boss heropower before the match or in the match). And yes I am not playing against other players if not in pc.
The game was working before this October patch. I think they have no idea where the android version of the game is dividing by zero. As for the Pc version, the game seems perfectly fine.

Samsung Galaxy S5 (model: SM-G900I)
Android: 6.0.1
Current Version: G900IDVU1CQD1/G900IVAU1CQD3/G900IDVU1CQD1

Same issue here and permissions dont fix issue. Why isnt Bungie or support fixing or replying with any fix on this issue?? I put a lot of time into this game that is now unplayable for me. Couldnt be more annoyed.

After the “hotfix” you can change regions again, but game keeps crashing. Any statement of blizzard about the issue, or putting it in the known issue list and letting us know about the progress would be nice. Communication is always helpful!

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Same problem on huawei phone! I suppose there’s a conflict with emui while playing Hearthstone
 I hope that small indie company could solve this problem
 I lost several times because of this annoying bug

Have the same problem. Honor 9.EMUI 9.1.0.215. Playing on EU.

The same problem. Huawei Mate 10 EMUI 9.1.0 Android 9. EU.

Same problem, Huawei Nova 3i, EU region, before October patch everything fine, now game freezes or crashes every now and then


Have same problem (Honor 20 View)

will they repair anything? what do you think?
I think they won’t. After all, a week has passed


Huawei mate 20 lite same problem here. Sadly I lost tree arena match in a row because of this. Sorry but I am glad everyone complaining about this.

Same here Moto G5 plus, game constantly freezes and crashes. Is really frustrating.

I have a lot of crashes lately as well. Either freezes or just closes. Sometimes every 5 minutes, sometimes its like once every 20-30 mins. Huawei p20 android 9.1.0 and it started i around 2 weeks ago

same boat here as well
 waiting on fix

Moto e5 plus

Same problem huawei p20 lite. Android 9

It started from my device after patch.

Wow not even acknowledgment of this game breaking patch. Good job blizz!!!

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Smartphone: ZTE Axon 7
Android: 7.1.1.

Problem:

  • Game was freezed during playing
  • sometimes screen errors, it looks like “grey snow” at the whole display
  • sometimes only black screen and shutdown of the HS client

Before the update (about 1 week ago
?) I didn’t have these problems.

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BUMP
 bump
 bump
 bump

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