Mobile client crashing alot (Android)

Hello. I have similar problem on Moto G5S, running on Android 8.1.0, game is not crashing, but it is freezing during the match. In order to get back, I have to kill the app and then restart, which means pretty much auto-loss.

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Also having frequent freezes during games, especially solo content. (Haven’t attempted many PvP games to be honest.) Running Android 9 on Moto G6. Have heard many others reporting crashes/freezing on Android.

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Same problem on samsung galaxy j7. Just freeze and i have to restart the game

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Same here, a lot of crashs on Android with honor v10 since the last update

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Same for me on huawei p smart. It freezes during games, since the last Update.

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Same here on Honor 7x, since the last update, and just after buying the 2 new bundles…

HS crashs quickly when looking at my collection, and randomly while playing. In the first case, I have to kill the HStone app because it’s still on while I’m in my phone main screen (I can hear the HS music). In the second case (crash while playing), I can re-open the game immediatly (no need to kill the app), but when I go back to my game, I lost one turn and get instant rope… so instant lose.
Please fix it please <3

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Me too, Android 9.0. Crash always, non stop.

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LenovoPad A10-70F Android 6.0. After the update, the game crashes regularly 3-5 minutes after launch. The game was deleted, reinstalled. Before the update, the game worked perfectly for several hours in a row.

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Same here. Perfect yesterday and now crashing every 2 minutes (Android - Huawei)

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I have the same issue Moto g5 plus has already cost me a lot of matches.

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same problem samsung j5 and samsung A30. Androind 9.0.
Decide please

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Have same problem. Crashing at any random moment in game.

Honor 8s (ksa-lx9), android 9.

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same problem, android version 9, honor 20

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Well, it seems that HStone doesn’t work anymore on Android…

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after the last update I have constant crashes from the game, the phone is honor 8x, android 9, after 5-10 minutes of the game it flies to the main menu! solve the problem!

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Same problem here, during a 60 minute Tavern brawl event, the game crashes with black screen und close app like 3-4 timrs on androud tablet. Didnt occur before the patch.

With this new patch 15.4 I encountered several issues regarding mobile gameplay that has become almost impossible:

when you consult the collection, when you play (both ranked and adventure) and especially when you try to buy in the store
The game crashes for no reason
(I have already tried to delete the caches and reinstall the application but nothing)

by connecting to point 1) when you are in the game and the game stops working and you return to the main screen of the phone
When you re-enter the game to be able to connect to the previous game started you need to press the “play” button and start a new game
Only then will the game take you back to the previous game that started
(With obvious loss of time and the risk of losing the game due to the exhaustion of the rope)

Please help me

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Same here, the game crashes a lot since the latest update. It’s usually happening whenever i switch back and forth from another app.

Android 10, Hearthstone from the amazon app store.

Same problem here, honor 10, Android 9.0.

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Also on mobile and i cant even enter solo adventures as it keepa freezing on me, on mobile will just constantly freeze for no reason, costed me an arena run at first nothing happened, second time i thought my internet choose the worst time to die so i switched to data, 3rd game it happens again and i know it wasnt my fault, got left with 0 wins, so yea would like for this issue to be fix since i cant play against other people or i lose and the game refuses to even let me into solo stuff

1 Like