My account is missing 1x Malfufion’s Gift from the collection, even though i’ve got 2x of any other characters gift. I’m assuming this happened because of taking the druid loaner deck which plays only 1 copy of that card, so after the game has given me the rest of the gifts and the legendary from the event (didn’t play during that time) it somehow skipped giving me the 2nd copy of the druid gift card.
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Since this has a direct impact on your account I suggest that you also contact the support.
It’s nice to have reported it on the forum for it to be fixed but I doubt this will be retroactive
contacting support was my first course of action, i got a response that they can’t do anything and i should report it as a bug
Well at least you got both sides covered
I have the same problem, i’ve not had a response and it’s rather frustrating. for me its the Garrosh’s gift and it might be from choosing the Highlander warrior Loaner deck.
Same here, i also chose Highlander Warrior as loaner deck and now i can’t get second copy of Garrosh’s gift for Odyn deck i wanted to play
They are working on a fix for this issue.
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Please help me solve this issue. I cannot play the deck I want because this card is not available. A GM can solve this and manually put the card in the collection.
This problem is part of the known issues so they are working on a patch which will solve this issue for all players.
Makes no sense they cannot put in manually back when i already made a support ticket + a Forum post.
Especially how cash grab they made the game and then make the custom service worse for whatever reason. With old wow I could message a GM and get help within a day. This dude @karotex has been waiting for more then 2 weeks while it should be an easy solve.